Mon coin santé consistently delivers fast and reliable delivery across multiple regions, with customers noting quick despatch, prompt arrival, and smooth, clockwork checkout experiences. The store’s product quality and range are highlighted by mentions of good or great products arriving quickly and being well packed, with customers often feeling satisfied and pleased to have found trusted, long-standing vendors. Customer service is repeatedly praised for responsiveness and helpfulness, including quick replies and precise delivery information that resolves issues efficiently. The overall experience is described as easy to use, convenient, and dependable, with many customers expressing repeated loyalty and willingness to order again.
The letter carrier deliberately delayed delivery until Monday, even though I was at home on Saturday, because he was in a hurry! And it's not the 1st time the Post Office has done this. Choose another more reliable carrier. RAS for the contents of the parcel itself
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Response from Mon coin santé
Hello Françoise, thank you for your feedback on our Mon coin santé website. We are very sorry to hear that you have encountered problems with the delivery of your parcel by La Poste. However, we are pleased to read that you were satisfied with the contents of your parcel. We take note of your comment and will pass on the information to our services. Thank you for your confidence. Kind regards."
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Mona M.
Rating: 2 out of 5
following a purchase from 20/01/2024
Good and on time, very satisfied
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François V.
Rating: 3 out of 5
following a purchase from 15/01/2024
Ordered and received 3 Atepadene boxes. Validity reduced to June 2024 much too short...5 months.
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Response from Mon coin santé
Hello François, thank you for your review of Mon coin santé. We are sorry to hear that you have encountered a problem with the validity of the products you ordered. We will pass on your comment to our team so that it can be taken into account in our future supplies. We thank you for your confidence and hope to see you soon on our site. Sincerely, The Mon coin santé team.
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Elbahji A.
Rating: 3 out of 5
following a purchase from 20/12/2023
Very good value for money. The delivery time was 5 days late.
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Response from Mon coin santé
Thank you for your positive review of Mon coin santé. We are delighted that you have appreciated our value for money. Concerning the delivery delay, we do our best to respect the announced deadlines, but it can happen that unforeseen events occur. We take note of your feedback and will strive to improve this point in the future. Thank you again for your trust and support.
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Claire L.
Rating: 3 out of 5
following a purchase from 14/10/2023
I'm taking my stars away because the shipping costs are very high compared with other sites. But that's the only criticism I'd make. The service is fast and perfect.
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Michele C B.
Rating: 3 out of 5
following a purchase from 25/09/2023
Order delivered quickly to the United KingdomBut the delivery costs are too highUnfortunately I am obliged to order occasionallyThe pharmaceutical product delivered was recommended to me by an Italian friend.
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Gennady K.
Rating: 3 out of 5
following a purchase from 01/09/2023
Registration on the website and shipping - excellent; Delivery is disgusting.
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Pierre G.
Rating: 3 out of 5
following a purchase from 20/08/2023
I really appreciate your pharmacy but every other time, there's a zealous customs employee who takes the pills and destroys them. Also the last delivery made by DHL, they left the delivery on the front gantry which is 2 meters from the sidewalk, they could have easily left the box between the doors.
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Hubert J.
Rating: 2 out of 5
following a purchase from 27/10/2022
The product delivered is not exactly as displayed and ordered: flavonoids instead of purified flavonoid fraction.
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Georges S.
Rating: 3 out of 5
following a purchase from 22/10/2022
many difficulties to place order, because you do not accept the payment by the means E-CARTEBLEUE (nomad of the postal bank!!!!!!!!!nune answer SVP\nMERCI
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Séverine M.
Rating: 3 out of 5
following a purchase from 04/03/2022
I am satisfied with the orders I have placed so far on your site. Fast shipping, phone calls that meet my needs. I regret one thing. It's that the fact that I only order homeopathy has never entitled me to any advantage, despite the substantial sums of my orders... Sincerely
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Cecile D.
Rating: 2 out of 5
following a purchase from 03/01/2022
Items shipped only in part, but payment taken in full. The remainder of the items are awaiting shipment at a later date neither confirmed nor specified without giving the customer the choice to cancel these items and a refund of said items. This is bizarre as it is possible in other online pharmacies.
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Tania A.
Rating: 3 out of 5
following a purchase from 22/11/2021
Delivery and product availability are good. But your website is horrible and only works properly with Microsoft browsers. You need to hire an IT specialist to make it work with Chrome and Firefox too.
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Marie R.
Rating: 2 out of 5
following a purchase from 09/11/2021
delivery was later than promised. I booked delivery 24-48 h...but received good a week later.
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Andre S.
Rating: 3 out of 5
following a purchase from 04/11/2021
Navigation on the site is slow and not easy, for example when you want to reorder based on subsequent orders you can not change the quantities you want and are forced to recommend the same quantities and can not add or redo the quantities or other items more or less on your previous order!!!!
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Salim R.
Rating: 3 out of 5
following a purchase from 23/09/2021
Is okay they can focus on the order I've sent !\nThey've send different medication spasfon as I've used buy!!
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Jennifer C.
Rating: 3 out of 5
following a purchase from 25/08/2021
I am always satisfied with products from you but this last time the delivery courier was horrible. It took me over five days to sort it out and several trips. The courier was ***.
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Robert K.
Rating: 2 out of 5
following a purchase from 22/04/2021
I haven't received my order.
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Marc P.
Rating: 3 out of 5
following a purchase from 22/02/2021
The order went well but the medicine boxes were not sufficiently protected in the parcel and the tablets were in crumbs and dust in the tubes on arrival. I sent an email about this but never received a reply.
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Acheteur Vérifié
Rating: 3 out of 5
Navigation on the site not very practical. Very fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
1. Large selection of homeopathy at good prices. \n2. The site is inconvenient, badly designed, so the search takes a long time. If you type VAB instead of V.A.B.you get no results. If you delete 1 letter in the word you're looking for, the whole word is deleted! When you search with the alphabet, don't expect the search engine to give you the right letter. If you're looking for the letter C, you'll go through A and B. So the search engine needs a makeover.
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Acheteur Vérifié
Rating: 2 out of 5
Delivery from another brand of a product *** less expensive than the one ordered and paid for. Today, I discovered that it was "sold out" on the website. The day after delivery, I had asked by e-mail for the procedure to follow for the return of the product delivered but not ordered. No reply other than a refund to my bank account of the difference between the two products! Not only was my request not processed correctly, but I had to do some research to find out why my account had been credited with *** euros... So I'll repeat my request: how can I return the replacement product and receive a full refund" for the "sold out" product.
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Acheteur Vérifié
Rating: 3 out of 5
Site not flexible! Quite a few products missing: not offered or unavailable.
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Acheteur Vérifié
Rating: 3 out of 5
no problem with delivery, very difficult to find products on the site this time
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Acheteur Vérifié
Rating: 3 out of 5
on the whole, the products were well received, but I have a problem with a product that didn't satisfy me at all. fixobridge, I've sent an email and am waiting for a reply. defective product? I don't know. \On the other hand, the product is more expensive overall than other competitors.
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Acheteur Vérifié
Rating: 3 out of 5
You've completely disregarded our comments: poor stock management, missing products. I order almost every month for 1 amount ranging from 60 to over 90 euros. A small gift, like at the very beginning, would be welcome and wouldn't cost you much!
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Acheteur Vérifié
Rating: 3 out of 5
I was surprised not to see the product name ARTHRODRAINOL on the bottles.
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Acheteur Vérifié
Rating: 3 out of 5
Many items that would interest me are missing. \nI'm still a very good and loyal customer (cf. My order history) but I'm very disappointed at Christmas time not to find a single little gift or note. Not even 1 mini pocket calendar like Mrs. *** used to have. \You won't be surprised if I go elsewhere soon.
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Acheteur Vérifié
Rating: 2 out of 5
no problems.well organized
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I find your site very complicated. To order
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Acheteur Vérifié
Rating: 3 out of 5
Delivery too slowSite not always up to date for products on offer
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Acheteur Vérifié
Rating: 2 out of 5
Out of 3 pairs of compression socks ordered:\n-2 pairs are no longer sold (A phone call warned me of this and I opted for an equivalent proposal)\n-the 3rd pair ordered in "ash grey surfine"\nwas delivered in "fine black"\nIn conclusion, even if the interlocutor was nice on the phone, I find that it's "a little too much"\nCordially
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Acheteur Vérifié
Rating: 3 out of 5
A small gift such as a calendar or samples, or 1 small gesture, would be much appreciated. I still think I'm & a good and loyal customer!
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Acheteur Vérifié
Rating: 3 out of 5
I received an item that didn't match my order. I immediately sent an e-mail to report it, and three days later I've had no response (even a message telling me that my request would be taken into account). What's more, it was very difficult to place the order, as the site "bugged" several times.
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Acheteur Vérifié
Rating: 3 out of 5
Hello,My order was supposed to arrive in 48 hours, but we received it 1 week later (all items were available). However, the money was debited within 48 hours.....
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Acheteur Vérifié
Rating: 3 out of 5
Good order trackingBut high shipping costs
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Acheteur Vérifié
Rating: 3 out of 5
The service is adequate. I would like to add an important comment: you are a pharmacist who is authorized to provide a care sheet, so why don't you issue one for compression socks on presentation of a doctor's prescription? Other sites that are not pharmacies issue care sheets on presentation of a prescription. This part needs to be improved!
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Acheteur Vérifié
Rating: 3 out of 5
***
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Acheteur Vérifié
Rating: 3 out of 5
Bonjour votre site et un peu compliqué pour commander ou bien c'est moi!
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Acheteur Vérifié
Rating: 3 out of 5
There's too much time between sending the order online and receiving the product.
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