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P
Rating: 4 out of 5
Very good service but delivery fees are a bit high.
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Customer reviews of Mon coin santé
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 593 published reviews
Summary of reviews
The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.
Reviews 2 and 4 stars
Reset filtersP
Rating: 4 out of 5
Very good
M
Rating: 2 out of 5
I didn’t receive my full order.
D
Rating: 4 out of 5
very good service
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F
Rating: 4 out of 5
good product
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M
Rating: 4 out of 5
Excellent service fast delivery
J
Rating: 4 out of 5
For my 1st order, I say bravo. Order arrived on time and in the place requested. Now for the next order I hope to get a discount to reduce shipping costs to match orders in pharmacies. Thank you and see you soon
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M
Rating: 4 out of 5
Prima geregeld
H
Rating: 4 out of 5
Quick delivery
W
Rating: 4 out of 5
I intended to order more units, unfortunately only one pack was available. I hope next time you habe more on your stock;)
K
Rating: 4 out of 5
Alles volgens afspraak
I
Rating: 4 out of 5
CLEAR
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M
Rating: 2 out of 5
I have not received my medicines for more than 6 weeks.I have paid even the delivery to UK. They said i declined and refused my medecines and therefore they returned them back to France. I have been in the house all the time and no one came to deliver the medicines
J
Rating: 4 out of 5
Nothing to say about the order itself, everything went very well. It was a pity, however, not to have received a reply to a request for advice on the dosage of the product ordered.
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Response from Mon coin santé
Thank you for your positive feedback on your order on our website Mon coin santé. We do our best to guarantee a quality service. As for your request for advice on product dosage, I apologize and will pass this information on to our team to improve our customer service. Please do not hesitate to contact us should you have any further questions. Thank you again for your trust and your 4-star rating.
C
Rating: 4 out of 5
Order arrived in good time.
D
Rating: 2 out of 5
Excellent.... very happy.
N
Rating: 4 out of 5
Faster and easy sit
I
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Excellent.
Z
Rating: 4 out of 5
delivered as promised keep up the good job
I
Rating: 4 out of 5
expensive delivery cost outside France
K
Rating: 4 out of 5
Snelle en goede aflevering
W
Rating: 4 out of 5
Excellent service and products as always.
D
Rating: 4 out of 5
Satisfied
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J
Rating: 4 out of 5
Prompt, efficient service. Thank you!
H
Rating: 4 out of 5
10 very happy
A
Rating: 4 out of 5
Excellent
P
Rating: 4 out of 5
GREAT SERVICE
G
Rating: 4 out of 5
Xxxx
E
Rating: 4 out of 5
Very Good Service.
J
Rating: 4 out of 5
Good stuff, fast delivery!
A
Rating: 2 out of 5
Turns out to be far more expensive than I found elsewhere. And, perhaps because I didn't look carefully enough, I received the 75ml versions when I'd been expecting the 125ml versions.
S
Rating: 4 out of 5
Ras
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A
Rating: 2 out of 5
Still not received my parcel. They tried to help but still no delivery
C
Rating: 2 out of 5
I bought 10 boxes of Macrogol 4000, and four of them were from Sandoz Laboratory. However, I didn’t know that product has orange flavor, as the website there is no this information. On the website the description is just: “Macrogol 4000 Sandoz, 10g, Box of 20 Sachets.” Any mention about orange flavor. My advice is let it clear on the website to avoid misunderstanding. I do not drink Macrogol with flavor. How can I return these 4 boxes from Sandoz? What is the return policy of Mon Coin Sante? I sent an email but no one answered.
F
Rating: 2 out of 5
When I placed my order, I was encouraged to exceed a certain threshold to avoid paying shipping costs. On the other hand, at the checkout, if you want to receive your package at home, you have to pay shipping costs. Why not indicate this beforehand? I don't think that's very honest. I don't think I'll ever order from Chez vous again, even though I was previously satisfied. Stop being too greedy, it's counterproductive.
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Response from Mon coin santé
Hello François, thank you for your review of our Mon Coin Santé website. We are sincerely sorry for the confusion regarding shipping costs, but it is clearly stated in our terms and conditions of sale that delivery is offered for orders over €69 (incl. VAT) to a relay point and not to your home address. We have taken note of your comment and will do our utmost to clarify this information before finalizing the order. We hope you will continue to trust us for your future purchases. Sincerely, the Mon Coin Santé team.
E
Rating: 4 out of 5
Excellent company but the shipping cost was expensive
E
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Prima website, snelle accurate levering
J
Rating: 4 out of 5
Too many emails, in fact 5 for one product ordered. Even Amazon uses only 3