Customer reviews of MON FAUTEUIL CLUB

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 358 published reviews

Summary of reviews

Customers consistently praise the store for professional, attentive service and clear, helpful communication, from initial advice to delivery. They highlight expert guidance from staff, especially in showroom visits and personalized recommendations, and appreciate stress-free interactions and careful handling of orders. Product quality and craftsmanship are repeatedly noted, with many mentioning beautiful finishes, high-quality leather, ergonomic designs, and furniture that matches descriptions and expectations. Delivery is described as timely and careful, with packaging that protects items and a smooth overall process, contributing to strong customer satisfaction and numerous recommendations.

Reviews 1, 2 and 3 stars

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F
Frederic B.
Rating: 3 out of 5
following a purchase from 22/03/2025
Quite satisfied with the product, too bad the marks from the animal's injuries were not positioned in less visible places.
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Response from MON FAUTEUIL CLUB
Hello Frédéric,

Thank you for taking the time to share your feedback. We are happy that you are generally satisfied with the product, but we are sorry to learn that the placement of certain natural marks on the leather may have affected your experience.

Our full-grain leathers retain their natural roughness, witnesses of the animal's life, and each piece is unique. That said, we understand your comment and will take it into account with the utmost attention for future creations.

Please do not hesitate to contact us if you wish to discuss this in more detail. Thank you again for your feedback and your trust.

The Mon Fauteuil Club team
A
Anne Gaëlle B.
Rating: 3 out of 5
following a purchase from 19/04/2022
good pictures of the productsnot enough information on the additional productscre of color etc... maintenance...tips
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2019
Errors in the displayed dimensions of a sofa. A sketch could explain how measurements are taken in general.
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