Customer reviews of Mon Whisky

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Haknot

Rating: 4 out of 5

Published on 27/01/2023 à 14h11 following a purchase from 20/01/2023

Nice bottle. Very happy to have taken the opportunity to discover this independent bottler! Good value for money

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Begou T.

Rating: 4 out of 5

Published on 23/01/2023 à 12h19 following a purchase from 20/01/2023

Good bottles that made the recipients happy!

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Eric B.

Rating: 4 out of 5

Published on 12/01/2023 à 13h30 following a purchase from 11/01/2023

A bottle was missing from the parcel. After calling, I was able to pick it up 48 hours later.

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Philippe B.

Rating: 4 out of 5

Published on 03/12/2022 à 11h14 following a purchase from 02/12/2022

Damaged cardboard packaging

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Christelle C.

Rating: 2 out of 5

Published on 12/11/2022 à 12h30 following a purchase from 12/11/2022

Hello, the bottle is perfect but the delivery is not! I asked for delivery at the post office a few hundred metres from my home and it was delivered to another town.

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Response from Mon Whisky

Dear customer,We sincerely apologize for the inconvenience. As exchanged by email, we have contacted our service provider Colissimo in order to understand the reason for this change of delivery and are waiting for a return from them. We have also reimbursed your postage costs to apologize for the inconvenience.We remain at your disposal for any further information.Sincerely,The Mon Whisky team

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Pierre-xavier K.

Rating: 4 out of 5

Published on 24/10/2022 à 15h47 following a purchase from 06/06/2022

Plenty of choice. Some exceptional whiskies and very good logistics once the order is placed. However, I have noticed some frustrating out-of-stock situations.

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Rodolphe

Rating: 2 out of 5

Published on 13/10/2022 à 15h51 following a purchase from 10/10/2022

No loyalty program and chargeable delivery

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Response from Mon Whisky

Hello,We are sorry to hear that your experience on our site did not bring you complete satisfaction.after verification, you did benefit from a -10% discount (newsletter registration) and free shipping, since your order was over 90.we remain at your disposal for any further information. Yours sincerely,Clémentine Mon Whisky

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Helori D.

Rating: 4 out of 5

Published on 27/08/2022 à 08h34 following a purchase from 27/08/2022

Very satisfied with the bottle. Only slight downside: the box was separate.

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Vincent V.

Rating: 4 out of 5

Published on 07/07/2022 à 19h38 following a purchase from 07/07/2022

Perfect packaging and delivery times.

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Hugh F.

Rating: 4 out of 5

Published on 20/06/2022 à 15h16 following a purchase from 20/06/2022

Finally received but I had to call because the supplier had not honoured the order Lack of follow-up I received 2 weeks late

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Alexandre L.

Rating: 4 out of 5

Published on 02/06/2022 à 14h31 following a purchase from 02/06/2022

The bottle's case is damaged, but the rest is OK.

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Loic B.

Rating: 4 out of 5

Published on 14/03/2022 à 09h27 following a purchase from 14/03/2022

delivery time longer than expected.

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Hervé M.

Rating: 4 out of 5

Published on 04/02/2022 à 11h10 following a purchase from 04/02/2022

fast and correct

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Peltier A.

Rating: 4 out of 5

Published on 26/09/2019 à 12h39 following a purchase from 26/09/2019

Quick dispatch of replacement product due to stock shortage.

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Manon

Rating: 4 out of 5

Published on 22/08/2019 à 18h34 following a purchase from 22/08/2019

Received quickly, very well packaged! The only downside is that I could not choose the size of the tee shirt...

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Client

Rating: 4 out of 5

Published on 15/07/2019 à 13h49 following a purchase from 15/07/2019

Great product ... great service ... I bought the rum papa (Unique rum) with the TShirt as a gift ... only instead of an xxl I received a large .... Too bad?

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Response from Mon Whisky

Hello and thank you for your comment. We're very sorry, but it's true that the T-shirts included in the case are one size only. Sincerely, The MonWhisky.fr team

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Philippe P.

Rating: 4 out of 5

Published on 04/07/2019 à 11h59 following a purchase from 04/07/2019

very good service but we regret the rather high delivery costs.

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Olivier C.

Rating: 4 out of 5

Published on 28/06/2019 à 10h16 following a purchase from 28/06/2019

HelloGood responsiveness for sending cartons distorted my contents intact thank you to all

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Séco

Rating: 4 out of 5

Published on 26/06/2019 à 20h48 following a purchase from 26/06/2019

Package took a week to arrive...Paying more than 11 for a colissimo pickup that took so long is expensive...Otherwise well protected and packaged bottles...

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Fanny

Rating: 4 out of 5

Published on 27/05/2019 à 15h30 following a purchase from 27/05/2019

Fast shipping What I regret is that the box was pushed on top and torn. Otherwise nothing to complain about.

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Denis J.

Rating: 4 out of 5

Published on 19/05/2019 à 17h37 following a purchase from 19/05/2019

Product well packaged and received at a relay point... all good things.

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M. J.

Rating: 4 out of 5

Published on 22/03/2019 à 13h15 following a purchase from 22/03/2019

I did not get the message warning me of the arrival of my parcel at the relay point, I only got a reminder three days later telling me that I had to go and pick it up.

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Pascal R.

Rating: 4 out of 5

Published on 18/03/2019 à 11h24 following a purchase from 18/03/2019

I would have liked to give it 5 stars, but the Chronopost delivery service was catastrophic! A lost parcel, Mon whisky.fr reacted very quickly by sending back a parcel the same day (well done to them!), but Chronopost took 4 days longer for a parcel supposedly delivered in 24h and we had to call the deliveryman to be delivered correctly (2 notices in the letterbox when the person was actually there!).

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Response from Mon Whisky

Hello, I'm sorry about this transport problem. We have taken note of your comment and will pass it on to Chronopost. Sincerely, the MonWhisky.fr team

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Carméla R.

Rating: 4 out of 5

Published on 15/12/2018 à 19h51 following a purchase from 15/12/2018

Order arrived quickly, small disappointment was missing gift wrapping that was not included. Otherwise perfect.

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Olivier D.

Rating: 4 out of 5

Published on 15/12/2018 à 15h50 following a purchase from 15/12/2018

Answer questions

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MrT

Rating: 4 out of 5

Published on 06/12/2018 à 13h20 following a purchase from 06/12/2018

Perfect good site

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Client

Rating: 4 out of 5

Published on 20/10/2018 à 13h34 following a purchase from 20/10/2018

Fast delivery and perfect packaging. Everything is well protected to avoid the inconvenience of receiving a wet cardboard box with the sound of broken glass as on other sites...The prices are also well placed. Conclusive experience therefore.

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Alexandre B.

Rating: 4 out of 5

Published on 12/07/2018 à 15h30 following a purchase from 12/07/2018

fast service, on-time delivery and very well-protected products

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AlainPerol

Rating: 4 out of 5

Published on 08/07/2018 à 12h57 following a purchase from 08/07/2018

Conclusive experience... Quality and varied products, good communication...

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Celine R.

Rating: 4 out of 5

Published on 20/05/2018 à 12h31 following a purchase from 20/05/2018

Perfect. It just took more than 4 days to be delivered.

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Jean M.

Rating: 4 out of 5

Published on 08/02/2018 à 15h10 following a purchase from 08/02/2018

Well packaged, relatively fast, complete and well informed site.

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Client

Rating: 4 out of 5

Published on 28/12/2017 à 20h36 following a purchase from 28/12/2017

Bottle of rum arrived in a slightly damaged box (seal torn) but replacement part shipped quickly at no extra charge: attentive customer service and overall good experience.

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Robert M.

Rating: 2 out of 5

Published on 25/12/2017 à 13h46 following a purchase from 25/12/2017

Bravo for the speed of delivery, but very bad mark for the price. Friends of mine found this candy for 35 at Monoprix, which is far from being a reference in terms of price. I'm emailing you a photo taken at Monoprix.

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KATIA

Rating: 4 out of 5

Published on 22/12/2017 à 10h21 following a purchase from 22/12/2017

Very fast delivery and very well packaged products for safe transport...

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Brandie B.

Rating: 4 out of 5

Published on 18/12/2017 à 11h17 following a purchase from 18/12/2017

Good delivery, but my recipient didn't get the little note inside his parcel. I was a bit disappointed since it was a gift.

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Angelo

Rating: 4 out of 5

Published on 14/12/2017 à 19h42 following a purchase from 14/12/2017

Super-fast delivery

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Audrey

Rating: 4 out of 5

Published on 14/12/2017 à 12h49 following a purchase from 14/12/2017

satisfied with the product and the speed of delivery.

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Marie M.

Rating: 4 out of 5

Published on 08/12/2017 à 20h52 following a purchase from 08/12/2017

Delivery on time - However, the packaging of each bottle is "weak".

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Christophe H.

Rating: 4 out of 5

Published on 09/11/2017 à 11h59 following a purchase from 09/11/2017

Good range of products. Fast delivery.

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Marianne T.

Rating: 4 out of 5

Published on 26/10/2017 à 13h27 following a purchase from 26/10/2017

So far (2 orders), I am very happy with your products and services!

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