Customer reviews of MonCornerB

3 weeks delay on the order. Few explanations, unresponsive customer service

Easy to apply but the texture gives a plaster effect, and marks all the fine lines of the lips. Disappointing

I am a bit disappointed with the okoko or exisome mask. It stings when I put it on, it's a bit uncomfortable tingling. So I don't think I will use it unfortunately. Yet I love this brand I am a bit disappointed with this particular product

Delivery times were not respected (order placed on July 8, received on the 19th). I sent an email to find out where my package was, no response!

I did not receive any tracking for the package and the phone never answered.

too many sample type formats well below my expectations

I contacted your customer service about a defective item, and after a long week of exchanges and waiting, I was offered a refund, so I opted for this refund. However, since then, I have not heard back from your service. I sent a second email today to get a response, so up to this point, the experience has been disappointing...

the products were very well packaged. Thank you for the little touches.

Delivery time and choice of pickup point not respected even though I paid specific delivery fees. Complaint made without follow-up or commercial gesture. These elements are important and have greatly contributed to my dissatisfaction.

Very disappointed with customer service

Order not compliant! I was supposed to receive a product kit and despite the correct amount: NOTHING. My daughter the same! No worries, I'm changing shops because the kit is still offered.

As a regular customer, I am extremely disappointed with my last order as well as my mom's. The customer service was of no help. We are very disappointed and will no longer order from the site, as will my sister and my partner who often ordered little surprises for us. The offer is great and over the years I have never needed to contact customer service.

Product that was supposed to be sealed but wasn't properly. Dried cream was on the edge of the jar and the protective seal came off by itself because it was poorly placed and sealed... Message sent to customer service nearly a week ago, no response since. At €130 for the cream, I expected a sealed jar as it should be without dried cream on the edge... and at least a response from you. I have ordered several times without issues but I admit I am disappointed with the lack of feedback from you.

Unfortunately, the service is not at a good level from a marketing perspective. I wasted my time, and for me, that's the most important.

Disappointed with the birthday gift. The size is too small and it expires next month.

Customer service is quick to send the order when we request cancellation.

Item is expensive compared to other shops. Review the sales service. I will not order again.

I did not receive the shade I ordered. I gave it away because it did not suit me.

The free gift was perfect, however the Umai detox shampoo I purchased was not even packaged in its original box but in bubble wrap, and upon unpacking it looks much smaller than usual and has an appearance as if it had already been used and repackaged... slightly unacceptable given the price of the product and the 'standing' of your site.

I took the time to ask a question about the invisible sunscreen regarding black skin and I am very disappointed, it leaves a slight white film, certainly, but quite present. Given the price of the cream, it should have really been tested on black skin before responding to me! Because given the result, I doubt that the test was done on black skin. Impossible to use this cream on my face.

I might have appreciated my delivery more if the ordered products were the ones received.

The calendar is really too expensive for this, either include more efficient products

I purchased a Kajar Weiss foundation on the site. Unfortunately, there was a batch issue and the product was unusable. With proof, I requested a solution from customer service. Initially a bit slow, as waiting for a response from the brand which suggested mixing the product (…), I was kindly assisted by Krista. Very responsive, we were able to find a solution together. A pity for the product and the rather slow response from the brand, but delighted with the response from corner b.

I did not receive the package, contrary to what is noted in the Colissimo tracking!

One star because you can't put zero. I ordered a makeup palette from the brand Lily Lolo and to my surprise, when taking the palette out of its cardboard packaging, the palette is dirty filled with all kinds of marks (foundation/makeup/fingerprints). Fortunately, the inside does not seem to have been opened. In any case, I bought a new product that should not have been unwrapped and even less dirty. This was the first and last time I used this site, I strongly advise against it.

Product arrived broken, unusable... no stock so no new shipment

You know it

Very very disappointed with the summer box... I clearly regret my purchase, the products were generally rated very poorly on Yuka, with possible endocrine disruptors, even proven carcinogenic like titanium dioxide in the lip balm, which could potentially be ingested, and full of allergens, etc. I didn't even dare to pass the products to my sisters or friends because I couldn't accept the catastrophic composition... I thought I could trust MonCornerB blindly for beauty that also respects health, very disappointed. I still used the glitter sunscreen, which was very unpleasant to apply, greasy, thick, hard to absorb with a big white cast... the monoi oil was very average, nothing exceptional, the spray practical but otherwise no better than 3/4 of the commercial ones. The balm is nice except for the carcinogenic ingredient, but it doesn't last 5 minutes. Really a big disappointment. The Cut by Fred mask, on the other hand, was great as usual, it was the product I came to the site for, but I won't be fooled by the site's offers with products I don't know. Luckily it was on sale.

Difficult purchase because not possible via phone then summerbag unavailable so change. Order arrived the day before my departure. The little extra added was not what was planned, just products already ordered

Error in the preparation of my order.

Bottle arrived full of spilled shampoo. As for the product itself, I don't have any feedback yet.

No word even though I had planned one. Customs issue due to the absence of necessary indications from the seller.

Products 5*, service 1*. MCB sells fabulous products, but for me, it clearly does not live up to the products sold. I find that they are far from pampering their customers, and they have a totally inappropriate stingy side when selling such products at such prices.

Disappointed, prices are much higher than on other sites. Product arrived without its cardboard packaging from the brand itself. One wonders if the product has already been opened. (Nothing to do with the post, it was in a shipping box) For the 30 euros difference with another site, I could have had a few more samples as well... (Product at 133 euros)