Customer reviews of MonCornerB

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 666 published reviews

Summary of reviews

MonCornerB consistently delivers fast shipping and careful packaging, with customers noting impressively quick deliveries and packaging that often includes samples and thoughtful touches. The product selection is repeatedly praised for variety and niche brands, with customers highlighting reliable quality and brands like Lily Lolo and RMS as standout choices. Customer service and after-sales care receive frequent positive mention, including attentive follow-up, helpful explanations, and a long-standing, seamless ordering experience. Overall, shoppers experience dependable reliability, engaging offers, and a satisfying, smooth purchasing process.

Reviews 2 and 4 stars

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M
Murielle S.
Rating: 4 out of 5
following a purchase from 04/09/2023
I went to the site on my daughter's advice and I do not regret it. Fast delivery and a very good product.
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Response from MonCornerB
Hello Murielle, Thank you for sharing your opinion, your feedback makes us very happy! The entire MCB team wishes you an excellent day :)
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Léa R.
Rating: 4 out of 5
following a purchase from 13/09/2023
I love this e-shop, the customer service is impeccable. The only problem I found is when you offer a product in several shades, when I select the shade I want, it doesn't display and I can't add it to my cart.
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Response from MonCornerB
Hello, Thank you for taking the time to share your feedback on our site :) We recommend using private browsing for your next orders, this should avoid this little computer bug. Have a nice day!
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Najete B.
Rating: 2 out of 5
following a purchase from 25/08/2023
Disappointed with the birthday gift. The size is too small and it expires next month.
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Response from MonCornerB
Hello Najete, Thank you for taking the time to share your feedback regarding your experience on our e-shop. We are sincerely sorry that the birthday gift you received did not meet your expectations. We do our best to select birthday gifts that we think you will like based on our stock. Regular checks are also carried out by our logistics team to ensure the proper compliance of the products you receive. However, we are confused that this was not the case this time. Please feel free to contact us by email so that we can find a solution :) Have a great day!
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Fabienne L.
Rating: 4 out of 5
following a purchase from 27/08/2023
Overall satisfied. Perhaps to improve: the fact that you cannot choose your samples when placing an order.
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Response from MonCornerB
Hello Fabienne, Thank you for your feedback and your order! We will pass your suggestion on to the relevant department :) We wish you an excellent day!
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Marie Christine P.
Rating: 4 out of 5
following a purchase from 17/08/2023
The product was delivered in the desired time
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Response from MonCornerB
Hello Marie Christine, Thank you for your feedback and your order :) We wish you an excellent day!
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Corinne C.
Rating: 4 out of 5
following a purchase from 27/07/2023
The instructions in English ‼️‼️‼️ not cool
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Response from MonCornerB
Hello Corinne, Thank you for taking the time to share your opinion on our site :) Would you be so kind as to get back to us by email so that we can understand the issue and provide you with more information? Have a nice day!
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Sophie L.
Rating: 2 out of 5
following a purchase from 26/06/2023
Item is expensive compared to other shops. Review the sales service. I will not order again.
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Florence T.
Rating: 4 out of 5
following a purchase from 17/06/2023
A bit expensive, and too much packaging. Otherwise, pleasant site, which could enrich its offer
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Response from MonCornerB
Hello Florence, Thank you for taking the time to share your feedback! Our logistics team strives to select, as much as possible, the most appropriate box size for your products. We also care about limiting excess packaging while best protecting your order. This is so that you receive all your products safely :) Do not hesitate to get back to us by email at [email protected] with more details regarding the packaging. We will take note of your feedback and suggestions. Have a great day
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Yannick R.
Rating: 4 out of 5
following a purchase from 07/06/2023
Very fast delivery. A pack of free products.
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Response from MonCornerB
Hello Yannick, Thank you for sharing your feedback, we hope you like all your products! The entire MCB team wishes you an excellent day :)
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Cassandra B.
Rating: 4 out of 5
following a purchase from 30/05/2023
4 stars because the samples due to the promo code were forgotten in my order
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Response from MonCornerB
Hello Cassandra, Thank you for your feedback :) Would you be so kind as to get back to us by email at [email protected]? This is so we can understand what happened. Thank you and have a nice day!
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Sabine G.
Rating: 4 out of 5
following a purchase from 06/06/2023
Very satisfactory products but living in Réunion, customs fees are too high!
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Response from MonCornerB
Hello Sabine, Thank you for your feedback and your order :) We are sorry that customs fees are high. Since you live in the DOM TOM, you are not subject to French VAT, so the products you buy on our site are 20% cheaper. However, you are subject to the VAT of La Réunion. You therefore have to pay the local VAT (rarely exceeding 20%) and additional customs duties may apply. However, this is very rare. We thank you for your understanding and wish you an excellent day!
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Solenne G.
Rating: 4 out of 5
following a purchase from 31/05/2023
Okay brush that meets my needs
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Response from MonCornerB
Hello Solenne, Thank you for your feedback and we are delighted that the Body Dry Brush pleases you! According to the Verified Reviews charter, we are unfortunately unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for feedback if you wish to adapt it so that we can publish it. Have a great day!
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Camille B.
Rating: 4 out of 5
following a purchase from 05/06/2023
Very satisfied as always, I appreciate the super fast delivery.
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Response from MonCornerB
Hello Camille, thank you for sharing your opinion, your feedback makes us very happy! The entire MCB team wishes you an excellent day :)
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Véronique R.
Rating: 4 out of 5
following a purchase from 25/05/2023
Order received quickly, careful packaging. I only regret that the 'spring bag' was not delivered with a small explanatory sheet of the products (especially for a product without packaging where I had to 'search' on the site to know the product: in fact a solid shampoo)
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Response from MonCornerB
Hello Véronique, Thank you for taking the time to share your feedback on our site. We take your recommendation into account and will pass it on to the relevant department! Please feel free to follow us on our Instagram account Moncornerb, you will find a highlighted story 'Spring Bag' where we explained how to use the products :) Have a great day!
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Fabienne L.
Rating: 4 out of 5
following a purchase from 10/05/2023
Simple and fast.
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Response from MonCornerB
Hello Fabienne, Thank you for your feedback and your order :) We wish you an excellent day!
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Rozenn B.
Rating: 4 out of 5
following a purchase from 09/05/2023
Very good site. Wide choice, advice, and delivery in careful packaging.
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Response from MonCornerB
Hello Rozenn, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
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Lina T.
Rating: 2 out of 5
following a purchase from 08/05/2023
I did not receive the shade I ordered. I gave it away because it did not suit me.
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Response from MonCornerB
Hello, Thank you for your feedback. We are sincerely sorry for this inconvenience. Would you be kind enough to get back to us by email at [email protected] please? This is so we can find a solution. Have a nice day :)
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Valentine P.
Rating: 4 out of 5
following a purchase from 03/05/2023
Good quality of service and fast delivery, I recommend.
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Response from MonCornerB
Hello Nazia, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
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Camille C.
Rating: 4 out of 5
following a purchase from 06/05/2023
Good advice. Product availability. Shipping costs to be reviewed for delivery to a relay point could be offered on orders over a certain amount.
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Response from MonCornerB
Hello Camille, Thank you for your feedback and your order. Delivery to a Mondial Relay point is free for purchases over €65 on our site. I invite you to refer to our
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Jocelyne L.
Rating: 4 out of 5
following a purchase from 02/05/2023
Delivery a bit long and little information on tracking but there was a public holiday so......
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Response from MonCornerB
Hello Jocelyne, Thank you for taking the time to share your feedback on our site. We are sincerely sorry for the delivery delay of your order. Our logistics team does everything possible to prepare and ship your orders quickly. However, it is possible that with the high volume of orders over the weekend and the public holiday, we may have encountered a slight delay. We are sincerely sorry for this. Please do not hesitate to contact us by email at [email protected]. We hope that you like your order :) Have a nice day!
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Anaïs N.
Rating: 4 out of 5
following a purchase from 25/04/2023
On mobile, when you click on a product page and a large popup appears with a promo code for a certain brand, it is really really annoying. Last point that I did not appreciate at all. The samples. I ended up with non-vegan products... maybe it would be a better option not to offer them as samples. This way you reach a wider audience.
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Response from MonCornerB
Hello, Thank you for your feedback :) We take your suggestions and recommendations into account, which are very important to us. Regarding the samples, we do our best to include samples that you might like. Unfortunately, the brands we work with do not all offer vegan product samples. We sincerely hope that you like your products! Have a nice day.
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Marie D.
Rating: 4 out of 5
following a purchase from 30/04/2023
Despite everything, I find the products too expensive and that is why I don't order often...
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Response from MonCornerB
Hello Marie, Thank you for taking the time to share your feedback :) We try to offer a selection of products and brands that can suit all budgets. However, it is true that most of the products we have on the site are high-end brand products, which may explain the slightly higher prices but for guaranteed quality. Have a great day!
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Anne B.
Rating: 4 out of 5
following a purchase from 27/04/2023
I always have a bit of trouble navigating the site
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Response from MonCornerB
Hello Anne, Thank you for taking the time to share your feedback on the site. We are sorry that you are having trouble navigating. Would you be so kind as to indicate more precisely what is troubling you by email at [email protected] so we can assist you and give you advice? Have a wonderful day
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Pauline D.
Rating: 2 out of 5
following a purchase from 02/04/2023
The free gift was perfect, however the Umai detox shampoo I purchased was not even packaged in its original box but in bubble wrap, and upon unpacking it looks much smaller than usual and has an appearance as if it had already been used and repackaged... slightly unacceptable given the price of the product and the 'standing' of your site.
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Response from MonCornerB
Hello, Thank you for taking the time to share your opinion on our site! We are sorry that the Umaï product you received did not meet your expectations. According to the Verified Reviews charter, we are unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for a review if you wish to adapt it so that we can publish it. To find a solution, I invite you to contact us by email at [email protected]. Have a wonderful day!
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Emilie P.
Rating: 4 out of 5
following a purchase from 04/04/2023
Fast delivery, item carefully packaged and a little surprise gift that is always appreciated
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Response from MonCornerB
Hello Emilie, Thank you for taking the time to share your feedback on our site :) Have a great day!
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Parin F.
Rating: 4 out of 5
following a purchase from 31/03/2023
Very good product and fast shipping.
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Response from MonCornerB
Hello, Thank you for sharing your opinion, we are delighted that you like your order :) Have a great day!
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Delphine C.
Rating: 4 out of 5
following a purchase from 29/03/2023
A clear and attractive site…
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Laura D.
Rating: 4 out of 5
following a purchase from 19/03/2023
Always very satisfied with the products and delivery but lacking offers for lower-priced products on the site.
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Préma L.
Rating: 4 out of 5
following a purchase from 16/03/2023
Very good experience, I have ordered several times on this site and everything went very well. Many choices of quality products, careful packaging, fast shipping. I recommend.
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Response from MonCornerB
Hello, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
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Fanny F.
Rating: 4 out of 5
following a purchase from 15/03/2023
I ordered to receive my birthday gift, which remains mysterious on your site. I thought, I have never been disappointed, I am curious. I received a mini bottle of soap. First disappointment then. Too bad, I would have preferred something more original to discover. Oh well. Now I know.
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Response from MonCornerB
Hello Fanny, Thank you for taking the time to leave us your feedback! We are sorry that the content of your birthday gift did not meet your expectations. We take care to select gems that can please all our customers. The birthday gift contains one or more products depending on the amount of your order :) This comes in pretty formats that allow you to try the products over several days. Have a nice day. The MCB team
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Kelly R.
Rating: 4 out of 5
following a purchase from 13/03/2023
I appreciate the details for pregnant women and the comedogenic aspect of the products offered. Easy navigation on mobile. Fast delivery with no errors on the products. I would still like to see a few more brand references (Joveda, De Vermalle, Pure Essentielle, Comptoir et Compagnie...)
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Response from MonCornerB
Hello Kelly, Thank you for taking the time to share your feedback! We are delighted that you like the site as well as our services :) We take note of your brand recommendations and will forward them to the relevant department. Have a great day!
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Olivia S.
Rating: 4 out of 5
following a purchase from 28/02/2023
Great site, it would be nice to have more discounts :)
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Response from MonCornerB
Hello, Thank you for taking the time to share your opinion! We are delighted that you like the site :) We continuously offer deals to satisfy all our customers, you can find our offers on this page: https://www.moncornerb.com/fr/content/490-promotions-cadeaux-cosmetique-bio-les-meilleurs-codes-promo :) Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2023
Received without any problems.
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Response from MonCornerB
Hello Nathalie, Thank you for your review and your order :) We wish you an excellent day!
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Marie-Christine S.
Rating: 4 out of 5
following a purchase from 01/03/2023
First order, I don't have enough feedback yet but this site seems good to me.
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Response from MonCornerB
Hello marie-christine, Thank you for your feedback and your order :) We wish you an excellent day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2023
On the phone, I couldn't choose the shade I wanted for some products to add to my cart. I had to use my computer.
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Response from MonCornerB
Hello Elodie, Thank you for sharing your feedback. We are sorry for the issue encountered, we advise you to place your order in private browsing mode to avoid this :) This happens when shades are no longer available. We hope you like the products. Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2023
Some products that I love are not available anymore
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Response from MonCornerB
Hello Cynthia, Thank you for taking the time to share your feedback on our site. We do our best to restock as quickly as possible so that our customers can enjoy our gems :) Please feel free to contact us at [email protected] so we can inform you about the restocking of the products you are waiting for. Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2023
I would have liked to find the KOSAS foundation on the site.
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Response from MonCornerB
Hello Angeline, I sincerely thank you for sharing your opinion. We do not sell the foundation from the Kosas brand as it does not yet meet European standards. When that is the case, we will be delighted to offer it to our customers on our e-shop :) I wish you an excellent day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2023
Very good but I take away one star for the fact that you do Black Friday and your too numerous email ads.
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Response from MonCornerB
Hello Céline, Thank you for sharing your opinion, we are delighted that you are satisfied with your experience on our e-shop :) We offer our customers the Black Friday deal to please them so they can enjoy some gems at better prices. As for the newsletters we send by email to our customers, this keeps them informed of our new products, ongoing offers, or the best reviews so they can take them into account for their future purchases. Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2023
Delivery a bit long
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Response from MonCornerB
Hello Catherine, We thank you for taking the time to share your feedback on our site. Your package was indeed shipped within 24 hours. Unfortunately, delays can occur for some packages during their transport by carriers directly, which is completely independent of our will. We are sorry for this issue and hope that your order has brought you complete satisfaction! We wish you a beautiful day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2023
Beautiful products available
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Response from MonCornerB
Hello Christelle, Thank you for sharing your feedback, we are very pleased to hear from you! The entire MCB team wishes you an excellent day :)