Customer reviews of MonCornerB

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 666 published reviews

Summary of reviews

MonCornerB consistently delivers fast shipping and careful packaging, with customers noting impressively quick deliveries and packaging that often includes samples and thoughtful touches. The product selection is repeatedly praised for variety and niche brands, with customers highlighting reliable quality and brands like Lily Lolo and RMS as standout choices. Customer service and after-sales care receive frequent positive mention, including attentive follow-up, helpful explanations, and a long-standing, seamless ordering experience. Overall, shoppers experience dependable reliability, engaging offers, and a satisfying, smooth purchasing process.

Reviews 2 and 4 stars

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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2023
The delivery was delayed, delivery before Monday... then before Tuesday...
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Response from MonCornerB
Hello Georges, We thank you for taking the time to share your feedback on our site. Your package was indeed shipped within 24 hours. Unfortunately, delays can occur for some packages during their transport by the carriers, which is completely beyond our control. We are sorry for this issue and hope that your order has fully satisfied you! We wish you a beautiful day :)
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2022
Always complete and fast delivery with a choice of great products
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Response from MonCornerB
Hello VALERIE, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2022
The only criticism is the lack of choice for gift wrapping, everything arrived in the same box
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Response from MonCornerB
Hello Emmanuelle, Thank you for taking the time to give us your feedback :) We take your comment into account to improve our customers' experience. Have a nice day, The MCB team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2022
Great site, fast delivery. I recommend. The only small downside is that we should be able to choose the samples based on what we are looking for as a product.
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Response from MonCornerB
Hello AURELIE, Thank you for sharing your opinion, we are delighted that you like your order :) We take note of your suggestion regarding the samples. Have a great day!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2022
I might have appreciated my delivery more if the ordered products were the ones received.
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Response from MonCornerB
Hello Guy, Thank you for sharing your opinion. We are sincerely sorry for this inconvenience. I invite you to send us a little email at [email protected]. We can then find a solution :) Have an excellent day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2022
Serious and functional site
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Response from MonCornerB
Hello Khédidja, Thank you for taking the time to share your feedback! We are delighted that you like the site :) Have a wonderful day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2022
Satisfied
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Response from MonCornerB
Hello Christine, Thank you for your feedback and your order :) We wish you an excellent day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2022
Order always arrives very quickly and well packaged. It is always a pleasure to order on this site, even if the prices are sometimes higher than other distributors. You can feel the care taken in preparing the orders, thank you!
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Response from MonCornerB
Hello, We sincerely thank you for your feedback and your loyalty :) We do our best to offer you a selection of products that you will like as well as nice offers throughout the year. The entire team wishes you a beautiful day and says see you soon!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2022
Perfect, thank you
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Response from MonCornerB
Hello Charlotte, Thank you for your feedback and your order :) We wish you an excellent day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2022
A fast delivery. A very nice selection of products. I would like a larger choice in makeup (eyeshadows).
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Response from MonCornerB
Hello, Thank you for taking the time to share your feedback on our site :) We are delighted that you like your order. Please feel free to share your suggestions via email at [email protected] Have a nice day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2022
Quality products and fast delivery. Careless packaging, the box was too small for the order.
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Response from MonCornerB
Hello Marion, Thank you for sharing your opinion. We are sorry for the issue encountered and hope that you like the products :) Excellent day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2022
Good but we don't find the same products from one time to another.
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Response from MonCornerB
Hello Laura, Thank you for taking the time to give your opinion on our e-shop. Would you be so kind as to get back to us by email at [email protected]? This is so we can inquire with our concerned team. Have a nice day :)
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2022
Really mediocre surprise gift for having made sure to reach the required order amount to get it...
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Response from MonCornerB
Hello Maxime, Thank you for taking the time to share your opinion. We take care to select gems from our favorite brands to help you (re)discover them. The surprise you received is a full-size format :) However, we are sincerely sorry that the surprise did not meet your expectations. We hope you will like the rest of your order. Please feel free to reach out to us with any questions.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2022
Very good, easy to use and a lot of good quality products available
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Response from MonCornerB
Hello Sandrine, Thank you for taking the time to share your opinion! We are delighted that you like the site :) Have a wonderful day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2022
Very good site with super products. Fast delivery times. High shipping costs.
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Response from MonCornerB
Hello Clarisse, Thank you for your feedback and your order :) Beautiful offers are regularly available to help you discover the best of green beauty. We take note of your comment regarding delivery. However, we had to realign with our service providers and partners due to the increase in shipping rates. We are doing everything we can to offer you advantageous delivery options. We wish you an excellent day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2022
Customer service could have notified about the return of the mystery tote bags
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Response from MonCornerB
Hello Audrey, Thank you for sharing your feedback! Our logistics team found 3 Mystery Bags. We posted a story on Instagram so that you all could have a chance to enjoy them :) However, we are sincerely sorry that this was not the case for you. We hope you like the products from your order and wish you many more beautiful beauty discoveries. Have a great day
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/10/2022
The calendar is really too expensive for this, either include more efficient products
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Response from MonCornerB
Hello, Thank you for taking the time to share your opinion on our Advent Calendar. We put all our love into creating this beautiful calendar, with brands and products that we particularly cherish :) However, we are sorry that the content did not meet your expectations and that you are not fully satisfied. Please feel free to reach out to us with any questions, we would be happy to assist you! Have a great day
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2022
Returns are at your expense, which is not great! So we hesitate to buy.
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Response from MonCornerB
Hello Michèle, Thank you for taking the time to share your review on our site! We offer easy returns within 30 days :) Don't hesitate to contact us by email or phone so we can advise you better before your order. Have a great day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2022
Everything was very good
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Response from MonCornerB
Hello Marion, Thank you for sharing your feedback, we are delighted that you are pleased with your order :) Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2022
Clear site and very fast shipping.
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Response from MonCornerB
Hello Muriel, Thank you for taking the time to share your feedback! We are delighted that you like the site :) Have a great day
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2022
Everything went very well from the order to the delivery, but it would just be good to lower the amount a bit to access free shipping. Otherwise, I really recommend this site where there are original brands and products.
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Response from MonCornerB
Hello Lorie, Thank you for sharing your feedback, we are delighted that you like your order :) We do our best to offer you a selection of products and offers that you might like. Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
No, it was very good!
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Response from MonCornerB
Hello Aurore, Thank you for your feedback and your order :) We wish you an excellent day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2022
It's a shame that an order placed before noon is only shipped the next day... Yet specified on the site. This has happened to me twice. And knowing that the post does not bother to deliver on Saturdays. Just have to wait until Monday to receive the package. Otherwise, I love this e-shop!!
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Response from MonCornerB
Hello Julie, Thank you for sharing your feedback following your order! We are sincerely sorry that your order was shipped on 29/09. Our logistics team does its best to prepare your order carefully so that it reaches you as soon as possible. Please feel free to email us so we can find a solution. Have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2022
I ordered the Whamisa shampoo which was poorly sealed and spilled in the package. Upon unpacking, the bottle was a quarter empty.
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Response from MonCornerB
Hello, Thank you for sharing your feedback. We are once again sorry for the issue encountered. Would you kindly get back to us by email at [email protected]? We can then find a solution :) Have an excellent day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2022
Good advice, fast delivery.
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Response from MonCornerB
Hello, Thank you for taking the time to share your feedback on our site :) Have a great day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2022
Exceptional care, very responsive and attentive customer service. A favorite for ordering the products that will make up my skincare routine.
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Response from MonCornerB
Hello Coralie, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/09/2022
I purchased a Kajar Weiss foundation on the site. Unfortunately, there was a batch issue and the product was unusable. With proof, I requested a solution from customer service. Initially a bit slow, as waiting for a response from the brand which suggested mixing the product (…), I was kindly assisted by Krista. Very responsive, we were able to find a solution together. A pity for the product and the rather slow response from the brand, but delighted with the response from corner b.
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Response from MonCornerB
Hello Laura, Thank you for taking the time to share your experience. We are once again sincerely sorry for the inconvenience regarding your foundation. We hope to see you again soon on our e-shop :) Have a nice day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2022
Very reliable. Excellent quality products but a bit expensive
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Response from MonCornerB
Hello Elise, Thank you for your feedback and your order :) We wish you an excellent day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2022
Hello Lauriane, Thank you for taking the time to share your opinion on our site :) Please feel free to write to us at [email protected] so that we can inform our relevant department. Have a nice day!
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Response from MonCornerB
Quality brands!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2022
Very good site, very good products, too bad not to send enough promo codes, as I buy regularly and other sites do more promotions than them. Products are often out of stock and it takes a long time for them to come back.
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Response from MonCornerB
Hello, Thank you for sharing your feedback, we are delighted that you like your order :) Regarding promotions, we offer nice deals in the 'Offers' section. Please feel free to let us know which products you would like to see, we will pass it on to the relevant team. Have a very nice day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2022
Quality products, top-notch after-sales service!
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Response from MonCornerB
Hello Sabrina, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2022
Luxury products at quite exorbitant prices compared to their effectiveness. That's the biggest flaw. There are surely some other quality organic brands that are a bit cheaper that could be added to the catalog. Otherwise, the website is really well built and pleasant (ingredients well specified, indications of comedogenic products or not, clear and effective design). The speed of shipping and the packaging of the parcels are really good.
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Response from MonCornerB
Hello Pascale, Thank you for taking the time to share your opinion on our site :) We do our best to offer you the best of natural cosmetics. Please feel free to let us know which brands you would like to find with us. Have a great day!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/08/2022
You know it
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Response from MonCornerB
Hello Laure, Thank you sincerely for sharing your feedback. We are once again truly sorry for the inconvenience you experienced. We have reported this to the logistics department and are doing everything we can to ensure it does not happen again. Furthermore, we have processed the compensation for your order. We hope to see you again soon! Have a great day.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/08/2022
Very very disappointed with the summer box... I clearly regret my purchase, the products were generally rated very poorly on Yuka, with possible endocrine disruptors, even proven carcinogenic like titanium dioxide in the lip balm, which could potentially be ingested, and full of allergens, etc. I didn't even dare to pass the products to my sisters or friends because I couldn't accept the catastrophic composition... I thought I could trust MonCornerB blindly for beauty that also respects health, very disappointed. I still used the glitter sunscreen, which was very unpleasant to apply, greasy, thick, hard to absorb with a big white cast... the monoi oil was very average, nothing exceptional, the spray practical but otherwise no better than 3/4 of the commercial ones. The balm is nice except for the carcinogenic ingredient, but it doesn't last 5 minutes. Really a big disappointment. The Cut by Fred mask, on the other hand, was great as usual, it was the product I came to the site for, but I won't be fooled by the site's offers with products I don't know. Luckily it was on sale.
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Response from MonCornerB
Hello, We thank you for your feedback and are sincerely sorry to hear about your disappointment. Applications like Yuka do not take into account all the parameters of a formula and blacklist certain ingredients that are, however, 100% natural. However, these are not harmful ingredients if they are not contraindicated for the people using them. Regarding Titanium Dioxide, this component is only considered potentially dangerous in nanoparticle form, which is not the case here. We pay extremely close attention to the composition of our products in order to offer you only the best of natural cosmetics. For the sunscreen, it blends wonderfully on the face and gives it a pearlescent appearance, and its texture is also non-greasy. We are delighted that the mask suits you :) We wish you an excellent day.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/07/2022
Difficult purchase because not possible via phone then summerbag unavailable so change. Order arrived the day before my departure. The little extra added was not what was planned, just products already ordered
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Response from MonCornerB
Hello Laetitia, Thank you for your message and I am sincerely sorry about that. It is indeed possible to place an order from your phone. If you encounter difficulties, I invite you to write to us or call us so that we can find a solution. Regarding the Summerbag, we are once again sincerely sorry for this inconvenience. We had then agreed to send you a nice kit containing 3 lovely gems. We hope that the rest of your order pleased you! Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
Mostly quality products, fast shipping, and top-notch customer service.
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Response from MonCornerB
Hello Louise, Thank you for sharing your feedback, we are very pleased with your comments! The entire MCB team wishes you an excellent day :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2022
The only problem is the packaging, one bottle of makeup remover leaked in the box, if it had been protected, this wouldn't have happened, otherwise I'm happy with my purchases
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Response from MonCornerB
Hello Lucette, Thank you for sharing your feedback. We are sincerely sorry for the issue encountered. We have just contacted you to find a solution. Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2022
My orders have always been delivered quickly and without problems. The site could be a bit more ergonomic (user-friendly). I particularly appreciate the articles that allow you to choose and compare your product shade.
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Response from MonCornerB
Hello Sophie, Thank you for taking the time to share your review on our site :) Have a great day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2022
I feel like the packaging and shipping of products are less careful than at the beginning of my orders. And few discovery samples.
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Response from MonCornerB
Hello Laurence, Thank you for taking the time to share your feedback with us. Our logistics team does its best to pack your parcels with the utmost care. We are sincerely sorry that this has not met our standards. We will inform our team so that this does not happen again, and we thank you for your kindness and your feedback that pushes us to improve every day! Have a nice day!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
I cannot see the photos of some products (quite a few) on my computer. A question mark appears instead of the photo.
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Response from MonCornerB
Hello Aurélie, Thank you for taking the time to share your feedback on our site. We are sincerely sorry for the inconvenience caused. Would you be kind enough to write to us at [email protected]? Have a nice day!