Monsieur Cyberman consistently delivers fast delivery and reliable service, with many reviews noting quick shipping, smooth setup, and computers arriving well packaged and matching the description. Customers highlight concrete positives such as prompt, responsive support, helpful advice, and friendly, competent staff that guide choices and handle special requests successfully. The store also earns praise for reliable product compatibility and performance, including updates and upgrades, with repeated mentions of orders arriving on time and items functioning well upon receipt. Overall, buyers describe a trustworthy, top-rated shopping experience with strong packaging, accurate orders, and ongoing customer care.
The hard drives have been delivered successfully, however, of the batch, 2 drives are defective: WD800JD-75HKA1-80GO and SSDSC2BF180A5L-180GO. Supplier Enomax has sent a replacement request with equivalent references. To date, no returns have been received from you. Could you please send me replacement drives of equivalent capacity and technology, at the same purchase price?
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James B.
Rating: 4 out of 5
following a purchase from 04/12/2024
Super
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Bruno D.
Rating: 4 out of 5
following a purchase from 30/11/2024
Correct price and service. Just one criticism about the protection of the item ordered, which could have done with a lot more care. All went well, so much the better. But when you consider how little care delivery services take with the objects they transport, the opposite could just as easily have happened.
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Sebastien B.
Rating: 1 out of 5
following a purchase from 29/11/2024
Very poorly packaged (SSD M.2 in a simple letter without any padding or protection...).
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Response from Monsieur Cyberman
Hello, we're sorry to hear about the problem with the packaging of your order. We'll get back to you to check the status of your order. Please do not hesitate to contact our support team if you have any questions. Sincerely, Vincent.
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Imagerie M.
Rating: 1 out of 5
following a purchase from 26/11/2024
Item delivered very dirty, filthy and dusty
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Response from Monsieur Cyberman
Hello, I'm sorry to hear that you've had a problem with your order. We will get back to you to resolve it. Sincerely, Vincent.
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Rodolphe L.
Rating: 4 out of 5
following a purchase from 20/11/2024
very good purchase and good product.
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Bernard N.
Rating: 1 out of 5
following a purchase from 20/11/2024
The PC I received broke down (electro-mechanical failure) while I was loading applications. I sent it back with a return slip provided by Mr Cyberman. I'm waiting for the repaired device or the refund to put a more favorable note.
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Response from Monsieur Cyberman
Hello, I'm sorry to hear that you've had a problem with your order. We will get back to you to resolve it. Sincerely, Vincent.
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Gilles D.
Rating: 2 out of 5
following a purchase from 28/10/2024
Delivery not great. I received a used RAM unpackaged, with no protection of any kind, just in the envelope. I hope the RAM will at least work....
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Response from Monsieur Cyberman
Hello, I'm sorry that the product protection was insufficient on your order. I will pass on your feedback to my colleagues and investigate the problem. If you have any problems with your order, please do not hesitate to contact us. Sincerely, Vincent.
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Julien R.
Rating: 3 out of 5
following a purchase from 29/10/2024
No protection for RAM modules ordered, too bad!
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Tanguy V.
Rating: 2 out of 5
following a purchase from 20/10/2024
high-pitched whistling problem unresolved to date sav contacted me on fb and pretty well determined the problem but did not follow up.
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Response from Monsieur Cyberman
Hello, I'm sorry that the product protection was insufficient on your order. I will pass on your feedback to my colleagues and investigate the problem. If you have any problems with your order, please do not hesitate to contact us. Sincerely, Vincent.
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Saliou F.
Rating: 4 out of 5
following a purchase from 27/09/2024
Correct product. Fast turnaround
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Marc K.
Rating: 4 out of 5
following a purchase from 22/09/2024
Material conforms to order, deadlines met
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Claude V.
Rating: 4 out of 5
following a purchase from 19/09/2024
Thank you, I didn't have to pay any extra for my distance from the DOM (Martinique). Thanks again. M
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Luis C.
Rating: 4 out of 5
following a purchase from 17/09/2024
conforming material and fast delivery
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Daniel D.
Rating: 4 out of 5
following a purchase from 10/08/2024
This is the 2nd time I've ordered a PC, only positive reviews.
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Roch S.
Rating: 4 out of 5
following a purchase from 31/07/2024
parcel received with a delay! good packing of the parcel received!
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Wayne I.
Rating: 4 out of 5
following a purchase from 28/07/2024
The CPU arrived in a damaged state due to poor packaging. Due to the lack of padding, the product was wandering around in the box, causing the chassis to dent and become deformed. However, the after-sales service was responsive and offered a suitable solution.
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Falq F.
Rating: 1 out of 5
following a purchase from 05/06/2024
RAM sent defective, it's shameful and dishonest!
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Response from Monsieur Cyberman
Hello,
I'm sorry there's a problem with your order. We'll get back to you to resolve it. Best regards, Vincent.
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Hervé A.
Rating: 1 out of 5
following a purchase from 14/06/2024
One of the 2 strips is faulty and I can't figure out how to claim under the warranty.
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Response from Monsieur Cyberman
Hello, I'm sorry to hear that you've had a problem with your order. We will get back to you to resolve it. Sincerely, Vincent.
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Lamarque L.
Rating: 1 out of 5
following a purchase from 28/05/2024
PACKAGE NOT DELIVERED
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Response from Monsieur Cyberman
Hello, we are working with UPS to research your order. We will get back to you as soon as possible.
Best regards.
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Patrick G.
Rating: 4 out of 5
following a purchase from 03/05/2024
Parcel arrived well but late, hardware not yet tried, missing screws on graphics card. To be seen. Best regards.
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Hervé B.
Rating: 4 out of 5
following a purchase from 27/04/2024
Product delivered on time.
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Nicolas D.
Rating: 4 out of 5
following a purchase from 01/04/2024
Package delivered quickly. Unfortunately, like many second-hand items (especially old ones) I ordered the same product twice and received 2 different models (which were obviously compatible). I'm still satisfied
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Response from Monsieur Cyberman
Thank you for your review, Mr Nicolas. We are delighted that you are satisfied with the speed of delivery. We hope to see you soon on our site. Thank you again for your confidence.
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Amadou N.
Rating: 1 out of 5
following a purchase from 26/03/2024
Order received quickly but the material is incompatible with my PC, so I sent it back.
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Response from Monsieur Cyberman
Hello, I'm sorry to hear that you've had a problem with your order. We will get back to you and do our best to satisfy you. Sincerely, Vincent.
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Seguin J.
Rating: 1 out of 5
following a purchase from 29/02/2024
the graphics card only worked properly for a few days
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Response from Monsieur Cyberman
Hello, we're sorry to hear that you've had a problem with your order. We will get back to you to discuss the problem with the product in your order. Sincerely, Vincent.
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Baudry S.
Rating: 4 out of 5
following a purchase from 21/03/2024
Very happy with this purchase.
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Christophe D.
Rating: 4 out of 5
following a purchase from 13/03/2024
Hello, I am very satisfied with the PC, except for the problem with the activation key, which has been resolved. The prices are very affordable, especially in refurbished condition.
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Christian T.
Rating: 4 out of 5
following a purchase from 01/03/2024
Deadlines met and product functional.
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Malik O.
Rating: 4 out of 5
following a purchase from 25/02/2024
Product conforms to my request. Correct price.
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Laurent L.
Rating: 4 out of 5
following a purchase from 16/02/2024
Bonjour , 1ere barette mémoire recue defectueuse mais le service client est reactif et 2eme barette Ok merci
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Myriam C.
Rating: 2 out of 5
following a purchase from 18/02/2024
the wire to connect the tower was not the right one!!!!!
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Response from Monsieur Cyberman
Hello,
We're sorry to hear that there was a preparation problem with your order. I see that my colleagues have already come back to you on this point. We remain at your disposal should you need us.
Sincerely, Vincent.
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Samuel M.
Rating: 1 out of 5
following a purchase from 13/02/2024
Decus, does not work
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Response from Monsieur Cyberman
Hello,
We're sorry to hear that you've had a problem with your order. We will get back to you and do our best to satisfy you.
Sincerely, Vincent.
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Fletch F.
Rating: 1 out of 5
following a purchase from 12/02/2024
Fast, well packaged and compliant product.
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Response from Monsieur Cyberman
Hello,
thank you for your feedback, we are delighted that our product suits you. It seems that your rating does not reflect the quality of your experience. We will get back to you on this point. Sincerely, Vincent.
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Jérôme D.
Rating: 4 out of 5
following a purchase from 12/02/2024
Clean, functional video card. Very fair price for equipment that's already 8 years old. However, the packaging was a little light... Overall satisfied with my purchase and impressed with the choice of parts...
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Daniel P.
Rating: 4 out of 5
following a purchase from 02/02/2024
Fast delivery and conforms to the order. The computer is working well so far.
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Pierre R.
Rating: 3 out of 5
following a purchase from 27/01/2024
the ram strip ordered was not compatible with a dell optiplex 380, which is a pity because it's too high frequency. The other components were fine and compatible =)
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Thierry B.
Rating: 1 out of 5
following a purchase from 28/01/2024
hello, sorry for this note, the product on the order was not in stock, I was forced to turn to another seller who was available and received before yours. waiting for a reply from you. cordially
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Response from Monsieur Cyberman
Hello, we will get back to you to review your order. We will do our best to bring you satisfaction. Sincerely, Vincent.
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Moro R.
Rating: 4 out of 5
following a purchase from 29/01/2024
Ras
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Christophe S.
Rating: 4 out of 5
following a purchase from 18/01/2024
Material conforms to my order, a screw is wandering in the pc but it has no impact for now. It's refurbished equipment, so that explains it... I had an ups delivery problem and I was afraid I wouldn't get my parcel one day, but it's all been sorted out! Apart from that, good service and powerful equipment for the price.
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Response from Monsieur Cyberman
Thank you for your review, Mr Christophe. We are delighted to hear that you are satisfied with your order on our site. Concerning the screw, we are sorry and we invite you to contact us if this should have an impact on your use of the equipment. We are also aware of possible delivery problems and do our best to resolve them quickly. In any case, we hope you enjoy your refurbished computer. Thank you for your confidence in Monsieur Cyberman. We hope to see you soon!
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Lucien D.
Rating: 4 out of 5
following a purchase from 12/01/2024
Correct, on time and the material sold.
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Response from Monsieur Cyberman
Thank you for your review, Lucien. We are delighted that you were satisfied with our service and the quality of our products. We always make a point of respecting deadlines and offering quality products to our customers. Please don't hesitate to contact us if you have any further queries, we'd be delighted to help.
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