Customer reviews of Monsieur Cyberman

General conditions of sale not respected. Delivery time of 6 working days instead of 4 days. No proposal of compensation, no "commercial gesture" proposed by Mr. Cyberman. Moreover, laptop delivered very dirty, no cleaning or insufficient cleaning before sending!

Very fast shipping. Unfortunately one product was defective. I contacted the after-sales service for an exchange who answered that the product had been damaged during transport. I am not an expert but I could clearly see traces of bumps and scratches that could not have occurred during transport (product wrapped in bubble wrap). I doubt the products are tested before shipping. 5 days since I sent back my product (and paid back the shipping costs) and no news....

Used computer delivered with operating system not activated and without activation key. I had to buy the bone, reinstall it and spend hours to find the drivers.

The material is in conformity with the order, but it was not cleaned before shipping. Next time, please remember to blow your materials.

the problem I encountered was that the product I ordered did not correspond at all to my search on the site

on the service there is nothing to complain about, the people are nice and dedicated. The used PC is clean and well reconditioned. on the other hand, I received a PC that does not have a webcam while the image they give on the site shows one. the PC I received must be a version of more than 4 years old and despite the additional RAM (8GB in all) it is slower than the one I had (identical but more recent) with 4GB. So on these points I am very disappointed.

I bought a PC from you last week: the "PC DELL Optiplex 760 Sff Core 2 Duo E7400". After connecting it to my new Samsung monitor, I noticed that this PC does not recognize ANY peripheral: it does not recognize any of my mice, nor my keyboard! Worse, it does not recognize any USB key on which I could have installed drivers for my peripherals. The worst thing is that this happens to me when the company is closed for the vacations! I am disgusted !!!!!

The postage was insufficient when I received my order. I had to add 2,10 euros. So beware of the attractive shipping costs.

Excellent product, easy installation. But I found the delivery time a bit long. I remove a star because the product is delivered without box, for a new item it does not. Packaging a little light ...

NULL service. HONEST to deliver a DELL product of February 2010 with big scratches and especially a loud noise of crecelle of the starting. I don't want any repair, no exchange. I want my money back immediately. We are at the limit ***, spearhead of some countries. I sent *** back today by colissimo.I want my money back next week.I don't understand how *** can do your publicity.Faithful customer of *** for years I will be happy to tell them all the good I think of you. Without an IMMEDIATE refund I will pass this file on to my youngest son, a lawyer. LAMENTABLE.

Product not working and with dust.

In fact, I think that Cyberman has treated the file well, with many reassuring confirmation emails, BUT, I did not receive the package COLISSIMO said to have delivered on 4/06, and I have nothing nor notice in the BAL I contacted their services yesterday and I am waiting for the answer If you can act on your side, thank you

Fast, careful shipping. Unfortunately the hardware did not exactly match the description: Firewire/USB box not working in Firewire because of an obsolete chipset with non-upgradeable firmware Prolific PL3507. I discovered that this problem was known, many sites report it, among others http://forums.macrumors.com/showthread.php?t=680852. A return has been proposed to me, but considering the price of the port/item, I give up.

hi i received the material but i am missing some 40 pieces of the back cover i will call **** see you soon

For the moment I can't say anything because I haven't received anything.... Six days after confirmation by "Cyberman" that the item has been shipped... Is this normal?

Hello, Since Thursday 13/03/2014 on your site and that of Colisimo I am told that my package is: "in the process of being shipped" I still have not received anything, was it shipped if "Yes" when? Thank you for answering me quickly, ****

I am dissatisfied with: 1) The cleaning: Dust and sheep clogging the central unit inside. Case to be cleaned again. 2) Missing an obstruction at the exit of the expansion slot. 3) Connections (USB in and out) are dirty. 4) The price increased by 50 euros a few days before my order. I am satisfied with the packaging.

Ordered "reconditioned" computer central unit. Product delivered in working condition (still happy) but very dirty (case, dust inside) and without even a power cable. I wonder what was reconditioned in there. Frankly, it doesn't make me want to buy it again.