Customers consistently highlight the exceptional product quality and compliance with descriptions, noting that items received are functional and in excellent condition. Many express satisfaction with the fast and efficient delivery service, often mentioning that packages arrive quickly and well-packaged, contributing to a positive purchasing experience. The reasonable pricing compared to competitors, particularly for used computer hardware, is frequently praised as a significant advantage, reinforcing the value customers feel they receive.
unverified material, contrary to the advertising (misleading advertising, without embarrassment) the wifi key does not fit, nobody knows why;?. back to cable? = back to the Stone Age; ect....... ou son les etoiles negative???? 1 MANDATORY star is 10 times too much.
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Response from Monsieur Cyberman
Hello,
we're sorry to hear that you've had a problem with your order, we'll get back to you to sort it out. Sincerely, Vincent.
Y
Yves C.
Rating: 1 out of 5
following a purchase from 01/12/2023
Computer not working, sent back December 8, since then no news!!!!
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Response from Monsieur Cyberman
Hello,
We've responded to your request, and will get back to you directly to review the situation together. Sincerely, Vincent.
G
Georges G.
Rating: 1 out of 5
following a purchase from 22/11/2023
No signal
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Response from Monsieur Cyberman
Hello,
I'm sorry to hear that you've had a problem with your order. We will get back to you shortly to review your order. Sincerely, Vincent.
E
Emeline F.
Rating: 1 out of 5
following a purchase from 06/11/2023
The product received does not correspond to the order. I asked for an exchange and received a barely satisfactory reply offering me a 'commercial' adapter, but the error came from the seller. Following my reply accepting the solution, no further news. I received neither the right product nor the adapter... Scam or negligence? One star is already too many
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Response from Monsieur Cyberman
Hello, we're sorry to hear about the problem with your order. We will get back to you directly to sort things out. Sincerely, Vincent.
C
Christiane L.
Rating: 2 out of 5
following a purchase from 31/10/2023
the trainsets supplied are unusable
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Response from Monsieur Cyberman
Hello, we're sorry to hear that you're experiencing a problem with your order. We will get back to you to resolve the problem with your order. Sincerely, Vincent.
N
Nabil S.
Rating: 1 out of 5
following a purchase from 05/09/2023
The parcel is still stuck in transit since 09/09/2023? Cdlt
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Response from Monsieur Cyberman
Hola,
Sentimos comunicarle que hay un retraso en la tramitación de su pedido, nos pondremos en contacto con el transportista y nos pondremos en contacto con usted muy pronto.
Saludos cordiales, Vincent.
L
LAVALETTE L.
Rating: 1 out of 5
following a purchase from 01/08/2023
Good overall, except for this problem concerning the computer: impossible to activate "Internet Explorer". I am currently taking steps to remedy this problem (remote intervention or return of the product).
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Response from Monsieur Cyberman
Hola,
El ordenador que está pidiendo funciona con Windows XP! Internet Explorer no es capaz de interpretar HTML5! (el estándar actual de Internet). Hemos recibido su mensaje y nos pondremos en contacto con usted. Saludos cordiales, Vincent.
A
ASSANI M.
Rating: 2 out of 5
following a purchase from 27/07/2023
Not suitable for map
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Response from Monsieur Cyberman
Hola,
Lamento saber que el producto no es adecuado para su uso.
Le invito a que se ponga en contacto con nuestro servicio posventa, que estará encantado de ayudarle.
Un cordial saludo, Vincent.
B
Besnard M.
Rating: 2 out of 5
following a purchase from 23/07/2023
The part received did not work, given the low price, I leave ....
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Response from Monsieur Cyberman
Hello,
We're sorry to hear that the processor you've received isn't working for you. It is possible that there is a compatibility problem with your equipment. Please contact our customer support team to discuss your order. Sincerely, Vincent.
N
nicolas K.
Rating: 1 out of 5
following a purchase from 17/07/2023
The player does not work
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Response from Monsieur Cyberman
Hola,
Lamento saber que ha tenido un problema con su pedido. Parece que hemos seguido su solicitud y enviado un artículo de sustitución para su pedido. Si es necesario, nuestro equipo está a su disposición a través del formulario de nuestra página web o por teléfono en el 01 84 17 79 94. Saludos cordiales, Vincent.
C
christophe G.
Rating: 1 out of 5
following a purchase from 23/04/2023
Does not work
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Response from Monsieur Cyberman
Hola,
Lamento saber que ha tenido un problema con su pedido.
Nos pondremos en contacto con usted lo antes posible para garantizar su satisfacción.
Quedo a su disposición.
Atentamente, MrCyberMan.
A
Abdou S.
Rating: 1 out of 5
following a purchase from 16/04/2023
The barrette did not work.
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Response from Monsieur Cyberman
Hola,
Lamento que haya un problema con su pedido.
Le invito a ponerse en contacto con nuestro servicio posventa que seguramente podrá encontrar la causa del problema en el producto de su pedido.
Quedo a su disposición.
Atentamente, MrCyberman.
S
STEVE C.
Rating: 1 out of 5
following a purchase from 28/03/2023
PC ordered, received non-functional. Only solution proposed, send it back to receive a new one, a delay of 2 weeks.
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Response from Monsieur Cyberman
Hola,
Sentimos mucho que su pedido se haya averiado. Veo que nuestro servicio postventa ya ha intervenido en su pedido. Quedamos a su disposición en caso de necesidad. Esperamos tener noticias suyas.
E
Edmond K.
Rating: 2 out of 5
following a purchase from 17/03/2023
Defective equipment
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Response from Monsieur Cyberman
Hola,
Lamento que esté teniendo problemas con su pedido.
Le invito a que se ponga en contacto con nuestro servicio posventa, que seguramente podrá responder a su solicitud lo antes posible.
Quedo a su disposición.
Atentamente, MrCyberman.
N
Nicole M.
Rating: 1 out of 5
following a purchase from 03/03/2023
Equipment returned following a problem encountered
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Response from Monsieur Cyberman
Hola, veo que nuestro soporte ha podido responder a su solicitud. Si lo necesita, quedamos a su disposición.
Atentamente.
A
allali A.
Rating: 2 out of 5
following a purchase from 21/10/2022
well
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Response from Monsieur Cyberman
Hola,
Gracias por su mensaje y su apoyo. Hemos detectado una anomalía en el billete, en caso de necesidad estamos a su disposición.
Esperamos tener noticias suyas.
B
Bruno D.
Rating: 1 out of 5
following a purchase from 15/09/2022
products received not all identical...
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Response from Monsieur Cyberman
Hola,
Lamento que tenga problemas con su pedido.
Le invito a ponerse en contacto con nosotros en el siguiente enlace:
https://www.monsieurcyberman.com/fr/contactez-nous
Nos pondremos en contacto con usted lo antes posible para darle satisfacción.
Quedo a su disposición.
Sinceramente, Sr. Cyberman.
A
Acheteur vérifié
Rating: 2 out of 5
The photos of the product presentation did not correspond to the product received. Especially since the description did not mention it (I did not see any mention of non-contractual images)
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A
Acheteur vérifié
Rating: 2 out of 5
Do not send a computer that is the same size as the one you ordered and do not provide keyboards that are supposedly reconditioned or at least overhauled, dirtier and greasier than if they had not been checked.
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A
Acheteur vérifié
Rating: 1 out of 5
I placed an order for an item with 2 units marked available. After accepting my order, I received an email saying that my order was cancelled because the product was not available. Site not up to date, time wasted, no excuses. To flee.
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A
Acheteur vérifié
Rating: 1 out of 5
The product I received, a Lenovo charger, does not work, I wrote a message to your after sales service without any return for the moment, I am waiting for a solution from you.
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A
Acheteur vérifié
Rating: 1 out of 5
It is not normal for an item to be defective when sold.
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A
Acheteur vérifié
Rating: 1 out of 5
***!!!! We bought a set of 100 sata 3 cables but we received 100 sata 2 cables... After contacting the service department, we were supposed to receive sata3 cables or a refund but we never received anything... A FUIR... Some ***
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A
Acheteur vérifié
Rating: 1 out of 5
Bios battery out of order... for "1" battery and 15 seconds to change it, I get a computer that doesn't want to start and full of error messages.... Cosmetic exterior more than doubtful... dusty interior... "old" hard disk... Add to that a week of delay in delivery and you will understand my doubts about the seriousness of MR CYBERMAN
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A
Acheteur vérifié
Rating: 1 out of 5
Received the tower broken and all dirty
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A
Acheteur vérifié
Rating: 1 out of 5
I bought his processors which were delivered in an envelope without any protection nor bubbles nor anti shock packaging Just anti static envelope
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A
Acheteur vérifié
Rating: 1 out of 5
Hello I am sorry to tell you. You have no respect for your customers. I find your attitude deplorable because you do not respect the delivery time. I can't even track my package. This is ***. I regret having ordered from you. Thank you
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A
Acheteur vérifié
Rating: 1 out of 5
I put 0 because I did not receive anything.
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A
Acheteur vérifié
Rating: 2 out of 5
Friendly and responsive customer service, but computer received without power cables or VGA, and the memory was not as advertised. They send us back the missing items in 24 hours but what a disappointment ...
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A
Acheteur vérifié
Rating: 1 out of 5
I have indeed ordered 2 products that have still not been delivered. You mentioned a 48 hour delay on your website. I took the time to ask you about the reality of the delays, you maintained your announcement. Now we are on 15/12/19 and the devices ordered on 12/19 are still not delivered.
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A
Acheteur vérifié
Rating: 2 out of 5
Delivery time too long, I still haven't received my order. This is the first time I've ordered, but I think it's the last.
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A
Acheteur vérifié
Rating: 2 out of 5
beware of refurbished pc, I received mine yesterday. In the recycle garbage can which unfortunately was not emptied properly that porn files and downloaded movies ***. What to have big problems ***.... Thank you for the low price but I don't thank you for the risks involved ***...
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A
Acheteur vérifié
Rating: 1 out of 5
At the first power on, error messages at startup. (See your SAV for details). Huge doubts about the tests performed after the upgrade (reconditioning). I return my product without having been able to use it. I let you appreciate the satisfaction.
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A
Acheteur vérifié
Rating: 1 out of 5
This is not the right charger.
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A
Acheteur vérifié
Rating: 2 out of 5
After placing the order and paying, I received an email informing me that the item had been tested and deemed unsuitable for shipping. This is a wise precaution, but can it be done BEFORE the item is put on sale and not after it has been sold? The refund arrived quickly and without any steps. But the idea of testing the item after it has been sold is flawed.
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A
Acheteur vérifié
Rating: 2 out of 5
Negative opinion because 1 First PC received did not work more than a few hours 2 After troubleshooting: same symptom 3 After returning and ordering another model, difficulty to get refund 4 New PC functional but not according to the description (smaller HD)
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A
Acheteur vérifié
Rating: 2 out of 5
Hello, The package arrived safely. However, the keyboard was dirty. Lots of paper clips under the keys, lots of dust, bits of paper. A keyboard support is missing. From the cost impossible to put the keyboard in high position. I am attaching the picture by mail. I am waiting for your return. Sincerely ***
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A
Acheteur vérifié
Rating: 2 out of 5
we could at least clean the product before sending it back second hand ...
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A
Acheteur vérifié
Rating: 1 out of 5
The configuration delivered, does not correspond to the configuration purchased. Delivered dd 124GO instead of a dd 300GO, Thank you very much to regularize
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Acheteur vérifié
Rating: 1 out of 5
Almost a week to replace a DVD player with problems! A completely erroneous delivery tracking: I was waiting for the item in colissimo and I saw a UPS carrier arrive without warning! ! I will not advertise for Mrcyberman.
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