Customer reviews of Monsieur Cyberman

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 954 published reviews

Summary of reviews

Customers consistently highlight the exceptional product quality and compliance with descriptions, noting that items received are functional and in excellent condition. Many express satisfaction with the fast and efficient delivery service, often mentioning that packages arrive quickly and well-packaged, contributing to a positive purchasing experience. The reasonable pricing compared to competitors, particularly for used computer hardware, is frequently praised as a significant advantage, reinforcing the value customers feel they receive.

Reviews 1 and 3 stars

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F
François N.
Rating: 3 out of 5
following a purchase from 26/05/2026
Windows 11 usage difficult after Windows 10
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guibal S.
Rating: 3 out of 5
following a purchase from 08/04/2026
CD-ROM reader not from the ordered brand ... Works well
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Christian T.
Rating: 1 out of 5
following a purchase from 02/03/2026
I have never received anything, a huge waste of time
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Response from Monsieur Cyberman
Hello,

Your order has been refunded following the message we left you on your voicemail.
We would appreciate it if you could modify your review accordingly.

We wish you an excellent day and remain at your disposal for any further information.

Best regards,
Marley
A
Anthony M.
Rating: 1 out of 5
following a purchase from 26/03/2026
a disaster unable to manage a delivery problem in 1 week
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Response from Monsieur Cyberman
Hello, We are sorry for this experience. We did not receive your message. In order to better assist you, we invite you to contact us via Amazon messaging. We will be happy to help you and quickly find a solution. Have a nice day, Best regards, MonsieurCyberMan
Y
yoann D.
Rating: 1 out of 5
following a purchase from 23/03/2026
They really don't care about the world, my power supply was delivered broken, not even refurbished
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Response from Monsieur Cyberman
Hello,

Following your message, we quickly replied to offer you the shipment of a replacement product.
This message remained unanswered on your part.
We are still at your disposal.
Customer service MonsieurCyberMan
Z
ZUSSA D.
Rating: 1 out of 5
following a purchase from 02/02/2026
You sent me the wrong product and I should be satisfied I hope you were joking I am waiting for your refund otherwise I will file a complaint for fraud I think I made myself understood Zussa doriano I am waiting for a response from you [email protected]
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Response from Monsieur Cyberman
Hello,

We apologize for the preparation error encountered during your order.

The refund has been processed following the return of the product.

We sincerely regret this inconvenience and remain attentive to improving our processes to avoid this type of situation.

Our customer service is available if needed.

Best regards,
The MonsieurCyberMan team
A
Alexis G.
Rating: 1 out of 5
following a purchase from 17/11/2025
Product arrived damaged due to insufficient packaging, what a shame....
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etienne E.
Rating: 1 out of 5
following a purchase from 30/10/2025
the received fan does not work so I sent it back.
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Valentin T.
Rating: 1 out of 5
following a purchase from 17/10/2025
The RAM stick that I ordered and received is not functional; it is 100% identical to the one I already have, but I could not install it because without this RAM, I cannot start my computer.
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B
Bernard B.
Rating: 1 out of 5
following a purchase from 15/10/2025
I made a purchase on the Rakuten site with the title: HP Elite 8200 SFF I7-2600 32 Go RAM SSD 1To DVD Burner W11 Wifi - Used desktop computers 225.00 € Used · Very Good Condition. Received my order with a different central unit in good physical condition but what about the hardware and software part. HP Elite 8200 Cpu: I7 4770S with Windows 11 version 23H2 The DVD drive is not a burner, the Windows 11 operating system expires in November 2025 and the update is impossible due to version 23H2. No activated license key (I had to buy one). I note that my purchase is valid for 3 weeks and then updates will no longer be made, so security and hacking issues will become omnipresent. Therefore, I request the sending of a central unit in very good condition, a DVD burner, 32 Go of RAM, 1 To and a processor functioning and compatible with a Windows 11 25 h2 system. After two emails that went unanswered, I capitulated and requested a refund. Oh miracle, after sending a 3rd email, I received an email to obtain the refund with the conditions for returning the central unit. So I take this as a lure to sell off stocks incompatible with the Windows upgrade. So yes, I am an angry customer, 225 € would have been wasted if I had not noticed this shameful wrongdoing and the lack of professionalism of Mr. Cyberman (a fictional species of cyborg robots from the last century). The question arises: should I alert the fraud service?
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Bernard M.
Rating: 3 out of 5
following a purchase from 28/08/2025
absence of assembly instructions. a broken plastic handle during assembly.
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Jacques L.
Rating: 1 out of 5
following a purchase from 23/08/2025
This seller doesn't even deserve a single star: error on the product shipped 3 times in a row... with a wait for the expiration of the 7-day no-response period before being able to return the item!!! At the height of incompetence.
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christian R.
Rating: 1 out of 5
following a purchase from 13/08/2025
Received a device that does not work. What do you plan to do???
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Marcelin D.
Rating: 3 out of 5
following a purchase from 04/08/2025
Order received on time, product well packaged.
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CHRISTIAN G.
Rating: 3 out of 5
following a purchase from 23/07/2025
Video and audio drivers missing, the additional purchase of a PCI E video card is necessary. About €40.
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Bruno P.
Rating: 3 out of 5
following a purchase from 02/07/2025
Device received broken.
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Anthony G.
Rating: 1 out of 5
following a purchase from 25/06/2025
Order placed on Wednesday, I paid for a delivery in 24/48H with UPS. The product arrived by colissimo on Monday. No response from customer service. It's a shame that you can't give 0.
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Jean-Pierre G.
Rating: 1 out of 5
following a purchase from 03/06/2025
No response, card received not in its best shape, cannot calculate a 3D rendering and overheats
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Kherfia Z.
Rating: 1 out of 5
following a purchase from 28/05/2025
Catastrophic Defective Material
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christine T.
Rating: 3 out of 5
following a purchase from 09/05/2025
High engine noise problem.
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M
Magini S.
Rating: 1 out of 5
following a purchase from 05/05/2025
Before placing the order, I had asked if the refurbished PC was compatible with Windows Inside. The response from your customer service representative was positive, so I ordered this Dell Precision T 1700 computer. In fact, since the TPM 2.0 module is not installed, there is no possibility of installing Windows Inside. Hence my disappointment.
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chantal C.
Rating: 1 out of 5
following a purchase from 06/05/2025
Nothing special to say, everything is in accordance with the order. Thank you very much
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Ilyas B.
Rating: 1 out of 5
following a purchase from 06/05/2025
Bad article received and I am asked to pay to return it and receive a refund. This is completely absurd and unacceptable on your part.
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Pascal B.
Rating: 1 out of 5
following a purchase from 04/05/2025
Very disappointed, the computer does not match the description, the hard drive has been changed and the DVD burner is missing. The seller does not respond to messages.
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KIEHL B.
Rating: 1 out of 5
following a purchase from 18/04/2025
I have received my order. But the processor once mounted on the motherboard is defective, no startup of the PC,
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BRIGITTE P.
Rating: 1 out of 5
following a purchase from 25/03/2025
I received an item that did not match my order, I had to resend it. It is now being returned to the seller and I am eagerly awaiting a solution... either send me the correct order or refund me so I can buy another one on a site that can fulfill my needs.
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DOSIMONT D.
Rating: 1 out of 5
following a purchase from 15/02/2025
PC (tower) incompatible with the screen! No possible connection! I accept losing my money! You have worn me down with your bad faith! From Mr. Vincent, for whom I am a fool who understands nothing!
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Response from Monsieur Cyberman
Hello, I am sorry that you are experiencing a compatibility issue with your order. We are doing our best to address your request as soon as possible. Best regards, Vincent.
A
Alain C.
Rating: 1 out of 5
following a purchase from 28/01/2025
Delayed delivery, and the computer won't start, black screen with 2 error messages. I have to return the PC, great!
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Response from Monsieur Cyberman
Hello, I am sorry that your order is experiencing a technical issue upon receipt. We are in contact to resolve the problem and will get back to you as soon as possible. Best regards, Vincent.
S
Sebastien B.
Rating: 1 out of 5
following a purchase from 29/11/2024
Very poorly packaged (SSD M.2 in a simple letter without any padding or protection...).
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Response from Monsieur Cyberman
Hello, we're sorry to hear about the problem with the packaging of your order. We'll get back to you to check the status of your order. Please do not hesitate to contact our support team if you have any questions. Sincerely, Vincent.
I
Imagerie M.
Rating: 1 out of 5
following a purchase from 26/11/2024
Item delivered very dirty, filthy and dusty
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Response from Monsieur Cyberman
Hello, I'm sorry to hear that you've had a problem with your order. We will get back to you to resolve it. Sincerely, Vincent.
B
Bernard N.
Rating: 1 out of 5
following a purchase from 20/11/2024
The PC I received broke down (electro-mechanical failure) while I was loading applications. I sent it back with a return slip provided by Mr Cyberman. I'm waiting for the repaired device or the refund to put a more favorable note.
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Response from Monsieur Cyberman
Hello, I'm sorry to hear that you've had a problem with your order. We will get back to you to resolve it. Sincerely, Vincent.
J
Julien R.
Rating: 3 out of 5
following a purchase from 29/10/2024
No protection for RAM modules ordered, too bad!
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F
falq F.
Rating: 1 out of 5
following a purchase from 05/06/2024
RAM sent defective, it's shameful and dishonest!
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Response from Monsieur Cyberman
Hello,
I'm sorry there's a problem with your order. We'll get back to you to resolve it. Best regards, Vincent.
H
Hervé A.
Rating: 1 out of 5
following a purchase from 14/06/2024
One of the 2 strips is faulty and I can't figure out how to claim under the warranty.
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Response from Monsieur Cyberman
Hello, I'm sorry to hear that you've had a problem with your order. We will get back to you to resolve it. Sincerely, Vincent.
L
lamarque L.
Rating: 1 out of 5
following a purchase from 28/05/2024
PACKAGE NOT DELIVERED
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Response from Monsieur Cyberman
Hello, we are working with UPS to research your order. We will get back to you as soon as possible.
Best regards.
A
Amadou N.
Rating: 1 out of 5
following a purchase from 26/03/2024
Order received quickly but the material is incompatible with my PC, so I sent it back.
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Response from Monsieur Cyberman
Hello, I'm sorry to hear that you've had a problem with your order. We will get back to you and do our best to satisfy you. Sincerely, Vincent.
S
seguin J.
Rating: 1 out of 5
following a purchase from 29/02/2024
the graphics card only worked properly for a few days
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Response from Monsieur Cyberman
Hello, we're sorry to hear that you've had a problem with your order. We will get back to you to discuss the problem with the product in your order. Sincerely, Vincent.
S
samuel M.
Rating: 1 out of 5
following a purchase from 13/02/2024
Decus, does not work
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Response from Monsieur Cyberman
Hello,
We're sorry to hear that you've had a problem with your order. We will get back to you and do our best to satisfy you.
Sincerely, Vincent.
F
Fletch F.
Rating: 1 out of 5
following a purchase from 12/02/2024
Fast, well packaged and compliant product.
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Response from Monsieur Cyberman
Hello,
thank you for your feedback, we are delighted that our product suits you. It seems that your rating does not reflect the quality of your experience. We will get back to you on this point. Sincerely, Vincent.
P
Pierre R.
Rating: 3 out of 5
following a purchase from 27/01/2024
the ram strip ordered was not compatible with a dell optiplex 380, which is a pity because it's too high frequency. The other components were fine and compatible =)
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