Customers consistently highlight the exceptional product quality and compliance with descriptions, noting that items received are functional and in excellent condition. Many express satisfaction with the fast and efficient delivery service, often mentioning that packages arrive quickly and well-packaged, contributing to a positive purchasing experience. The reasonable pricing compared to competitors, particularly for used computer hardware, is frequently praised as a significant advantage, reinforcing the value customers feel they receive.
the graphics card only worked properly for a few days
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Response from Monsieur Cyberman
Hello, we're sorry to hear that you've had a problem with your order. We will get back to you to discuss the problem with the product in your order. Sincerely, Vincent.
B
Baudry S.
Rating: 4 out of 5
following a purchase from 21/03/2024
Very happy with this purchase.
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Christophe D.
Rating: 4 out of 5
following a purchase from 13/03/2024
Hello, I am very satisfied with the PC, except for the problem with the activation key, which has been resolved. The prices are very affordable, especially in refurbished condition.
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Christian T.
Rating: 4 out of 5
following a purchase from 01/03/2024
Deadlines met and product functional.
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malik O.
Rating: 4 out of 5
following a purchase from 25/02/2024
Product conforms to my request. Correct price.
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Laurent L.
Rating: 4 out of 5
following a purchase from 16/02/2024
Bonjour , 1ere barette mémoire recue defectueuse mais le service client est reactif et 2eme barette Ok merci
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samuel M.
Rating: 1 out of 5
following a purchase from 13/02/2024
Decus, does not work
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Response from Monsieur Cyberman
Hello,
We're sorry to hear that you've had a problem with your order. We will get back to you and do our best to satisfy you.
Sincerely, Vincent.
F
Fletch F.
Rating: 1 out of 5
following a purchase from 12/02/2024
Fast, well packaged and compliant product.
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Response from Monsieur Cyberman
Hello,
thank you for your feedback, we are delighted that our product suits you. It seems that your rating does not reflect the quality of your experience. We will get back to you on this point. Sincerely, Vincent.
J
Jérôme D.
Rating: 4 out of 5
following a purchase from 12/02/2024
Clean, functional video card. Very fair price for equipment that's already 8 years old. However, the packaging was a little light... Overall satisfied with my purchase and impressed with the choice of parts...
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DANIEL P.
Rating: 4 out of 5
following a purchase from 02/02/2024
Fast delivery and conforms to the order. The computer is working well so far.
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thierry B.
Rating: 1 out of 5
following a purchase from 28/01/2024
hello, sorry for this note, the product on the order was not in stock, I was forced to turn to another seller who was available and received before yours. waiting for a reply from you. cordially
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Response from Monsieur Cyberman
Hello, we will get back to you to review your order. We will do our best to bring you satisfaction. Sincerely, Vincent.
M
Moro R.
Rating: 4 out of 5
following a purchase from 29/01/2024
Ras
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Christophe S.
Rating: 4 out of 5
following a purchase from 18/01/2024
Material conforms to my order, a screw is wandering in the pc but it has no impact for now. It's refurbished equipment, so that explains it... I had an ups delivery problem and I was afraid I wouldn't get my parcel one day, but it's all been sorted out! Apart from that, good service and powerful equipment for the price.
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Response from Monsieur Cyberman
Thank you for your review, Mr Christophe. We are delighted to hear that you are satisfied with your order on our site. Concerning the screw, we are sorry and we invite you to contact us if this should have an impact on your use of the equipment. We are also aware of possible delivery problems and do our best to resolve them quickly. In any case, we hope you enjoy your refurbished computer. Thank you for your confidence in Monsieur Cyberman. We hope to see you soon!
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Lucien D.
Rating: 4 out of 5
following a purchase from 12/01/2024
Correct, on time and the material sold.
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Response from Monsieur Cyberman
Thank you for your review, Lucien. We are delighted that you were satisfied with our service and the quality of our products. We always make a point of respecting deadlines and offering quality products to our customers. Please don't hesitate to contact us if you have any further queries, we'd be delighted to help.
C
Christian X.
Rating: 1 out of 5
following a purchase from 12/01/2024
Defective product!
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Response from Monsieur Cyberman
Hello,
We're sorry to hear about the problem with your order. We seem to have resolved the problem to your satisfaction. Should you require any further assistance, please do not hesitate to contact us. Sincerely, Vincent.
C
Courriol B.
Rating: 1 out of 5
following a purchase from 12/12/2023
unverified material, contrary to the advertising (misleading advertising, without embarrassment) the wifi key does not fit, nobody knows why;?. back to cable? = back to the Stone Age; ect....... ou son les etoiles negative???? 1 MANDATORY star is 10 times too much.
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Response from Monsieur Cyberman
Hello,
we're sorry to hear that you've had a problem with your order, we'll get back to you to sort it out. Sincerely, Vincent.
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- H.
Rating: 4 out of 5
following a purchase from 12/12/2023
All good, except for the light packaging.
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Duclos F.
Rating: 4 out of 5
following a purchase from 06/12/2023
A week's delay in shipment of no great importance. The problem of opening the DVD burner was quickly resolved. Fast and satisfactory customer service.
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Yves C.
Rating: 1 out of 5
following a purchase from 01/12/2023
Computer not working, sent back December 8, since then no news!!!!
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Response from Monsieur Cyberman
Hello,
We've responded to your request, and will get back to you directly to review the situation together. Sincerely, Vincent.
J
Jacques L.
Rating: 4 out of 5
following a purchase from 05/12/2023
Competent Professional Pleasant Everything to please a Customer
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Patrick S.
Rating: 4 out of 5
following a purchase from 24/11/2023
Fine
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Georges G.
Rating: 1 out of 5
following a purchase from 22/11/2023
No signal
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Response from Monsieur Cyberman
Hello,
I'm sorry to hear that you've had a problem with your order. We will get back to you shortly to review your order. Sincerely, Vincent.
E
Emeline F.
Rating: 1 out of 5
following a purchase from 06/11/2023
The product received does not correspond to the order. I asked for an exchange and received a barely satisfactory reply offering me a 'commercial' adapter, but the error came from the seller. Following my reply accepting the solution, no further news. I received neither the right product nor the adapter... Scam or negligence? One star is already too many
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Response from Monsieur Cyberman
Hello, we're sorry to hear about the problem with your order. We will get back to you directly to sort things out. Sincerely, Vincent.
F
frederique M.
Rating: 4 out of 5
following a purchase from 09/11/2023
Material received conforms to order, delivery less than a week.
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Response from Monsieur Cyberman
Thank you very much for your review, Frederique. We are delighted that you are satisfied with your order and our fast delivery service!
M
MR A.
Rating: 4 out of 5
following a purchase from 05/11/2023
Product conforms and functional, however delivery a little long!!!
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Response from Monsieur Cyberman
Thank you very much for your feedback! We appreciate your feedback on our site and are sorry that delivery took a little longer than expected. We will do our best to correct this and improve our services in the future.
I
Ingrid P.
Rating: 4 out of 5
following a purchase from 11/09/2023
Very good! Fast shipping. Very reasonable price for refurbished, lots of choice. Small downside: no Windows reinstallation CD.
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Response from Monsieur Cyberman
Muchas gracias por su comentario. Nos alegramos de que le hayan gustado nuestros rápidos envíos y nuestros precios para equipos reacondicionados. Nos esforzamos por ofrecer el mejor servicio posible a nuestros clientes y trabajamos constantemente para mejorar nuestra oferta. Podemos proporcionarle los recursos técnicos para crear medios de reinstalación si es necesario.
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sebastien P.
Rating: 4 out of 5
following a purchase from 07/09/2023
cartridge defective - toner leaking
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Response from Monsieur Cyberman
Hola,
Su comentario parece indicar un problema con un tóner, pero su pedido es de un cable. No dude en ponerse en contacto con nosotros si necesita ayuda.
Saludos cordiales, Vincent.
N
Nabil S.
Rating: 1 out of 5
following a purchase from 05/09/2023
The parcel is still stuck in transit since 09/09/2023? Cdlt
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Response from Monsieur Cyberman
Hola,
Sentimos comunicarle que hay un retraso en la tramitación de su pedido, nos pondremos en contacto con el transportista y nos pondremos en contacto con usted muy pronto.
Saludos cordiales, Vincent.
P
Patrick L.
Rating: 4 out of 5
following a purchase from 15/08/2023
RAS, parcel arrived well, on time (pleasant and smiling deliveryman.) For now it works!!!!
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Response from Monsieur Cyberman
Gracias Patrick, estamos encantados de que tu paquete llegara a tiempo y de que el conductor fuera amable y sonriente. Nos esforzamos por mantener la calidad de nuestro servicio y estamos encantados de que esté satisfecho.
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Daniel A.
Rating: 4 out of 5
following a purchase from 03/08/2023
Tinkered packaging, it was very difficult to get the SSD out without damaging it.
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Response from Monsieur Cyberman
Hola,
Gracias por su comentario. ¡Revisaré con nuestros empaquetadores para mejorar la calidad de nuestro servicio! Saludos cordiales, Vincent.
P
Pierre V.
Rating: 4 out of 5
following a purchase from 29/07/2023
Product and delivery conform to my request, satisfaction
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LAVALETTE L.
Rating: 1 out of 5
following a purchase from 01/08/2023
Good overall, except for this problem concerning the computer: impossible to activate "Internet Explorer". I am currently taking steps to remedy this problem (remote intervention or return of the product).
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Response from Monsieur Cyberman
Hola,
El ordenador que está pidiendo funciona con Windows XP! Internet Explorer no es capaz de interpretar HTML5! (el estándar actual de Internet). Hemos recibido su mensaje y nos pondremos en contacto con usted. Saludos cordiales, Vincent.
N
nicolas K.
Rating: 1 out of 5
following a purchase from 17/07/2023
The player does not work
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Response from Monsieur Cyberman
Hola,
Lamento saber que ha tenido un problema con su pedido. Parece que hemos seguido su solicitud y enviado un artículo de sustitución para su pedido. Si es necesario, nuestro equipo está a su disposición a través del formulario de nuestra página web o por teléfono en el 01 84 17 79 94. Saludos cordiales, Vincent.
D
David J.
Rating: 4 out of 5
following a purchase from 23/06/2023
Order delivered quickly, even if the product was not suitable, easy return, refund pending.
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Response from Monsieur Cyberman
Gracias David por tu comentario y tu nota. Estamos encantados de que haya recibido su pedido rápidamente. En breve nos pondremos en contacto contigo para reembolsarte el dinero. Esperamos que siga utilizando nuestro sitio web en el futuro.
P
patrick G.
Rating: 4 out of 5
following a purchase from 30/05/2023
Equipment arrived safely and in good condition, thank you.
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Response from Monsieur Cyberman
Muchas gracias Patrick por tu comentario y apoyo, estamos encantados de que tu producto llegara en buenas condiciones. Nos esforzamos por ofrecerle una experiencia de cliente satisfactoria y esperamos volver a verle pronto.
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christophe G.
Rating: 1 out of 5
following a purchase from 23/04/2023
Does not work
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Response from Monsieur Cyberman
Hola,
Lamento saber que ha tenido un problema con su pedido.
Nos pondremos en contacto con usted lo antes posible para garantizar su satisfacción.
Quedo a su disposición.
Atentamente, MrCyberMan.
A
Abdou S.
Rating: 1 out of 5
following a purchase from 16/04/2023
The barrette did not work.
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Response from Monsieur Cyberman
Hola,
Lamento que haya un problema con su pedido.
Le invito a ponerse en contacto con nuestro servicio posventa que seguramente podrá encontrar la causa del problema en el producto de su pedido.
Quedo a su disposición.
Atentamente, MrCyberman.
M
Mr S.
Rating: 4 out of 5
following a purchase from 10/04/2023
RAS
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STEVE C.
Rating: 1 out of 5
following a purchase from 28/03/2023
PC ordered, received non-functional. Only solution proposed, send it back to receive a new one, a delay of 2 weeks.
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Response from Monsieur Cyberman
Hola,
Sentimos mucho que su pedido se haya averiado. Veo que nuestro servicio postventa ya ha intervenido en su pedido. Quedamos a su disposición en caso de necesidad. Esperamos tener noticias suyas.
P
PATRICK B.
Rating: 4 out of 5
following a purchase from 14/03/2023
The part received does not work properly, the audio signal is distorted. Given its price (9€), I don't return it but if you have a replacement, I'm interested. I will send you the picture of the nameplate of my computer by separate mail. Thank you in advance. Sincerely, P Berlancourt
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Response from Monsieur Cyberman
Muchas gracias por su comentario, Patrick. Sentimos mucho que la pieza no funcione y nos comprometemos a buscarte un repuesto a la mayor brevedad posible. Por favor, envíenos el correo electrónico para que podamos ayudarle rápidamente. Gracias de nuevo por su confianza. Atentamente, Sr. Cyberman.
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