Customers consistently praise reliable and fast delivery with items arriving on the scheduled date, well protected in sturdy packaging and in excellent condition. They note thorough packaging, careful handling, and fast, smooth processing of orders, with products described as conforming to descriptions and working perfectly. The shopping experience is marked by attentive, responsive service and a helpful, friendly seller, with multiple purchases reinforcing strong trust and satisfaction. Overall, the store is highlighted for a wide selection of components, good value for money, and dependable performance of refurbished hardware.
Hola,
Lamento que haya un problema con su pedido.
Le invito a ponerse en contacto con nuestro servicio posventa que seguramente podrá encontrar la causa del problema en el producto de su pedido.
Quedo a su disposición.
Atentamente, MrCyberman.
M
Mr S.
Rating: 4 out of 5
following a purchase from 10/04/2023
RAS
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Steve C.
Rating: 1 out of 5
following a purchase from 28/03/2023
PC ordered, received non-functional. Only solution proposed, send it back to receive a new one, a delay of 2 weeks.
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Response from Monsieur Cyberman
Hola,
Sentimos mucho que su pedido se haya averiado. Veo que nuestro servicio postventa ya ha intervenido en su pedido. Quedamos a su disposición en caso de necesidad. Esperamos tener noticias suyas.
P
Patrick B.
Rating: 4 out of 5
following a purchase from 14/03/2023
The part received does not work properly, the audio signal is distorted. Given its price (9€), I don't return it but if you have a replacement, I'm interested. I will send you the picture of the nameplate of my computer by separate mail. Thank you in advance. Sincerely, P Berlancourt
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Response from Monsieur Cyberman
Muchas gracias por su comentario, Patrick. Sentimos mucho que la pieza no funcione y nos comprometemos a buscarte un repuesto a la mayor brevedad posible. Por favor, envíenos el correo electrónico para que podamos ayudarle rápidamente. Gracias de nuevo por su confianza. Atentamente, Sr. Cyberman.
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Nicole M.
Rating: 1 out of 5
following a purchase from 03/03/2023
Equipment returned following a problem encountered
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Response from Monsieur Cyberman
Hola, veo que nuestro soporte ha podido responder a su solicitud. Si lo necesita, quedamos a su disposición.
Atentamente.
G
Guy L.
Rating: 4 out of 5
following a purchase from 02/03/2023
conforming item,fast delivery,no negative points in this transaction
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Response from Monsieur Cyberman
Muchas gracias por su comentario positivo, Guy. Estamos encantados de haber podido satisfacer tu pedido y garantizarte una entrega rápida. ¡Esperamos verle de nuevo como cliente!
M
Michel D.
Rating: 4 out of 5
following a purchase from 28/02/2023
The second hand power supply I received was not operational, nevertheless the customer service was very reactive and I was reimbursed for my purchase very quickly, hence the 4 *.
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Philippe T.
Rating: 4 out of 5
following a purchase from 11/02/2023
Everything is ok! No problem at all!
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Thierry M.
Rating: 4 out of 5
following a purchase from 10/02/2023
everything is ok very satisfactory
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Jean Francois G.
Rating: 4 out of 5
following a purchase from 23/12/2022
Satisfied with the product. I would have liked to have the installation instructions, but being a used product, I won't skimp.
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Kuete J.
Rating: 4 out of 5
following a purchase from 08/12/2022
This is my second order with this operator and I am satisfied, the only problem I have to point out is the delivery which was problematic with Colissimo which did not deliver to my home as planned, the delivery man just went by to leave a notice without ringing or phoning indicating that I was absent when I was present and I was even mobilized on purpose for two days waiting for the package.
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José-Antonio M.
Rating: 4 out of 5
following a purchase from 29/11/2022
Works perfectly even if the processor arrived a little dirty with thermal paste.
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Daniel V.
Rating: 4 out of 5
following a purchase from 11/11/2022
Order arrived in good condition and works well
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Sebastien P.
Rating: 4 out of 5
following a purchase from 10/10/2022
very good, just a little problem with the delivery, quickly solved by the customer service
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Bruno D.
Rating: 1 out of 5
following a purchase from 15/09/2022
products received not all identical...
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Response from Monsieur Cyberman
Hola,
Lamento que tenga problemas con su pedido.
Le invito a ponerse en contacto con nosotros en el siguiente enlace:
https://www.monsieurcyberman.com/fr/contactez-nous
Nos pondremos en contacto con usted lo antes posible para darle satisfacción.
Quedo a su disposición.
Sinceramente, Sr. Cyberman.
C
Cédric D.
Rating: 4 out of 5
following a purchase from 15/09/2022
Ras .reçu en temps et en heure .parfait .
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Acheteur Vérifié
Rating: 4 out of 5
I should have given you 5 stars because your service has always been impeccable with responsive and responsible, albeit anonymous, representatives. I only regret that you did not respond when I asked for a "Dual Boot" for the installation, in addition to W10, with Windows 7, which is essential to be able to run old 16-bit programs, a service that could undoubtedly be valued .... Sincerely ***
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Acheteur Vérifié
Rating: 4 out of 5
It's true that it was a used cable, but of a level of cleanliness that leaves something to be desired, I was obliged to clean and disinfect it.
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Acheteur Vérifié
Rating: 4 out of 5
On the hard drives, perhaps note the number of hours of operation.
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Acheteur Vérifié
Rating: 4 out of 5
Good packaging and product corresponding to the demand
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Acheteur Vérifié
Rating: 4 out of 5
Order a desktop PC (screen + tower). Fast delivery. Very good condition but impossible to make it work because I received a hdmi cable to connect the screen and the tower. But no hdmi connection on the screen only VGA and Firewire. So I had to buy the cables. Finally wifi key included useless. It is so weak that it does not allow the connection in wifi. For the functioning of the PC itself, it is necessary to see with the use.
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Acheteur Vérifié
Rating: 4 out of 5
It would be interesting to add information on the condition of used products (as Amazon does with its reconditioned products) so that the customer can make an informed choice.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to say about the product. Delivery by UPS catastrophic.
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Acheteur Vérifié
Rating: 4 out of 5
***
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Acheteur Vérifié
Rating: 4 out of 5
cool, but ups is too much, the post office would have been enough...
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Acheteur Vérifié
Rating: 4 out of 5
Fast and efficient after-sales service following a delivery error...Satisfied with this purchase?
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Acheteur Vérifié
Rating: 4 out of 5
Good material, in spite of a small problem at the startup in the 2nd day of its implementation, solved by myself and Mr Cyberman.
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Acheteur Vérifié
Rating: 4 out of 5
Easy to order, attractive price Just the packaging arrived torn open, order intact despite this Thank you
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Acheteur Vérifié
Rating: 4 out of 5
The choice the price and that it is a French site therefore easily reachable. A 12 months guarantee
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Acheteur Vérifié
Rating: 4 out of 5
everything well fast and efficient little bemol packaging for memory sticks a little light even the letter carrier had a doubt following a fold but no damage ouf!!!! good day
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Acheteur Vérifié
Rating: 4 out of 5
Good products that you can't find everywhere else (reconditioned with old versions of Windows). Shipped very quickly. On the other hand, there is no possibility to choose the delivery method (for example in a relay). It will be Colissimo or...Colissimo. So, considering the value of the products, it will be against signature, it is necessary to be either unemployed or retired to be able to receive the package!
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Acheteur Vérifié
Rating: 4 out of 5
the envelope in which the memory sticks were located was much too fragile (many shocks were noticed on the "package") think of putting a bubble envelope for more protection.
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Acheteur Vérifié
Rating: 1 out of 5
I placed an order for an item with 2 units marked available. After accepting my order, I received an email saying that my order was cancelled because the product was not available. Site not up to date, time wasted, no excuses. To flee.
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Acheteur Vérifié
Rating: 1 out of 5
The product I received, a Lenovo charger, does not work, I wrote a message to your after sales service without any return for the moment, I am waiting for a solution from you.
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Acheteur Vérifié
Rating: 4 out of 5
Despite an error in the delivery. The motherboard delivered was not the one ordered. Quick reaction of the after-sales service to correct the problem. The right card arrived quickly. Good contact with the customer service.
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Acheteur Vérifié
Rating: 4 out of 5
packaging very good thank you
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Acheteur Vérifié
Rating: 4 out of 5
Everything is responsive and excellent. Now it remains to make the equipment work, to see...
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Acheteur Vérifié
Rating: 4 out of 5
excellent.
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Acheteur Vérifié
Rating: 4 out of 5
The product matches. Ordered on Sunday evening and received on Friday.
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