Customers consistently highlight the exceptional product quality and compliance with descriptions, noting that items received are functional and in excellent condition. Many express satisfaction with the fast and efficient delivery service, often mentioning that packages arrive quickly and well-packaged, contributing to a positive purchasing experience. The reasonable pricing compared to competitors, particularly for used computer hardware, is frequently praised as a significant advantage, reinforcing the value customers feel they receive.
Hola,
Lamento saber que ha tenido un problema con su pedido.
Nos pondremos en contacto con usted lo antes posible para garantizar su satisfacción.
Quedo a su disposición.
Atentamente, MrCyberMan.
A
Abdou S.
Rating: 1 out of 5
following a purchase from 16/04/2023
The barrette did not work.
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Response from Monsieur Cyberman
Hola,
Lamento que haya un problema con su pedido.
Le invito a ponerse en contacto con nuestro servicio posventa que seguramente podrá encontrar la causa del problema en el producto de su pedido.
Quedo a su disposición.
Atentamente, MrCyberman.
S
STEVE C.
Rating: 1 out of 5
following a purchase from 28/03/2023
PC ordered, received non-functional. Only solution proposed, send it back to receive a new one, a delay of 2 weeks.
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Response from Monsieur Cyberman
Hola,
Sentimos mucho que su pedido se haya averiado. Veo que nuestro servicio postventa ya ha intervenido en su pedido. Quedamos a su disposición en caso de necesidad. Esperamos tener noticias suyas.
N
Nicole M.
Rating: 1 out of 5
following a purchase from 03/03/2023
Equipment returned following a problem encountered
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Response from Monsieur Cyberman
Hola, veo que nuestro soporte ha podido responder a su solicitud. Si lo necesita, quedamos a su disposición.
Atentamente.
B
Bruno D.
Rating: 1 out of 5
following a purchase from 15/09/2022
products received not all identical...
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Response from Monsieur Cyberman
Hola,
Lamento que tenga problemas con su pedido.
Le invito a ponerse en contacto con nosotros en el siguiente enlace:
https://www.monsieurcyberman.com/fr/contactez-nous
Nos pondremos en contacto con usted lo antes posible para darle satisfacción.
Quedo a su disposición.
Sinceramente, Sr. Cyberman.
A
Acheteur vérifié
Rating: 1 out of 5
I placed an order for an item with 2 units marked available. After accepting my order, I received an email saying that my order was cancelled because the product was not available. Site not up to date, time wasted, no excuses. To flee.
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A
Acheteur vérifié
Rating: 1 out of 5
The product I received, a Lenovo charger, does not work, I wrote a message to your after sales service without any return for the moment, I am waiting for a solution from you.
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A
Acheteur vérifié
Rating: 1 out of 5
It is not normal for an item to be defective when sold.
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A
Acheteur vérifié
Rating: 1 out of 5
***!!!! We bought a set of 100 sata 3 cables but we received 100 sata 2 cables... After contacting the service department, we were supposed to receive sata3 cables or a refund but we never received anything... A FUIR... Some ***
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A
Acheteur vérifié
Rating: 1 out of 5
Bios battery out of order... for "1" battery and 15 seconds to change it, I get a computer that doesn't want to start and full of error messages.... Cosmetic exterior more than doubtful... dusty interior... "old" hard disk... Add to that a week of delay in delivery and you will understand my doubts about the seriousness of MR CYBERMAN
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A
Acheteur vérifié
Rating: 1 out of 5
Received the tower broken and all dirty
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A
Acheteur vérifié
Rating: 1 out of 5
I bought his processors which were delivered in an envelope without any protection nor bubbles nor anti shock packaging Just anti static envelope
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A
Acheteur vérifié
Rating: 1 out of 5
Hello I am sorry to tell you. You have no respect for your customers. I find your attitude deplorable because you do not respect the delivery time. I can't even track my package. This is ***. I regret having ordered from you. Thank you
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A
Acheteur vérifié
Rating: 1 out of 5
I put 0 because I did not receive anything.
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A
Acheteur vérifié
Rating: 1 out of 5
I have indeed ordered 2 products that have still not been delivered. You mentioned a 48 hour delay on your website. I took the time to ask you about the reality of the delays, you maintained your announcement. Now we are on 15/12/19 and the devices ordered on 12/19 are still not delivered.
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A
Acheteur vérifié
Rating: 1 out of 5
At the first power on, error messages at startup. (See your SAV for details). Huge doubts about the tests performed after the upgrade (reconditioning). I return my product without having been able to use it. I let you appreciate the satisfaction.
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A
Acheteur vérifié
Rating: 1 out of 5
This is not the right charger.
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A
Acheteur vérifié
Rating: 1 out of 5
The configuration delivered, does not correspond to the configuration purchased. Delivered dd 124GO instead of a dd 300GO, Thank you very much to regularize
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A
Acheteur vérifié
Rating: 1 out of 5
Almost a week to replace a DVD player with problems! A completely erroneous delivery tracking: I was waiting for the item in colissimo and I saw a UPS carrier arrive without warning! ! I will not advertise for Mrcyberman.
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A
Acheteur vérifié
Rating: 1 out of 5
The material shipped does not correspond in any way to the description on the website.
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A
Acheteur vérifié
Rating: 1 out of 5
Speed: perfect Packaging: perfect Transport: perfect On the other hand, selling a PC with a red "ubuntu" logo and a half-shredded seven pro license label is not very glorious and lacks sincerity!
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A
Acheteur vérifié
Rating: 1 out of 5
I made a request to return my memory sticks following an error on your part and I still have not heard from Mr. Cyberman. I would like my request to be processed quickly and to be sent the correct references that I ordered. Sincerely ***
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A
Acheteur vérifié
Rating: 1 out of 5
Obsolete computer, exchange request without answer!
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A
Acheteur vérifié
Rating: 1 out of 5
Order not respected: received a RAM of 1 GB instead of 2 GB. No answer to the complaint email, unreachable by phone.
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A
Acheteur vérifié
Rating: 1 out of 5
perfect delivery, nothing to say;
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A
Acheteur vérifié
Rating: 1 out of 5
Hello, Package received on time. Keyboard not working.
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A
Acheteur vérifié
Rating: 1 out of 5
I asked for a delivery in collisimo with the related fees. I still haven't received the package! I sent an email to get news and nobody ever answered me !!!!!
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A
Acheteur vérifié
Rating: 1 out of 5
too much time to buy a dvd player that finally doesn't work well
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A
Acheteur vérifié
Rating: 1 out of 5
real *** I have h.t.1ordi that does not work and they refuse to exchange it
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A
Acheteur vérifié
Rating: 1 out of 5
The tower arrived damaged, and there is not 250go but 74go so I am disappointed... I will not order from this site anymore.
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A
Acheteur vérifié
Rating: 1 out of 5
General conditions of sale not respected. Delivery time of 6 working days instead of 4 days. No proposal of compensation, no "commercial gesture" proposed by Mr. Cyberman. Moreover, laptop delivered very dirty, no cleaning or insufficient cleaning before sending!
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A
Acheteur vérifié
Rating: 1 out of 5
I bought a PC from you last week: the "PC DELL Optiplex 760 Sff Core 2 Duo E7400". After connecting it to my new Samsung monitor, I noticed that this PC does not recognize ANY peripheral: it does not recognize any of my mice, nor my keyboard! Worse, it does not recognize any USB key on which I could have installed drivers for my peripherals. The worst thing is that this happens to me when the company is closed for the vacations! I am disgusted !!!!!
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Acheteur vérifié
Rating: 1 out of 5
NULL service. HONEST to deliver a DELL product of February 2010 with big scratches and especially a loud noise of crecelle of the starting. I don't want any repair, no exchange. I want my money back immediately. We are at the limit ***, spearhead of some countries. I sent *** back today by colissimo.I want my money back next week.I don't understand how *** can do your publicity.Faithful customer of *** for years I will be happy to tell them all the good I think of you. Without an IMMEDIATE refund I will pass this file on to my youngest son, a lawyer. LAMENTABLE.
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Acheteur vérifié
Rating: 1 out of 5
Product not working and with dust.
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Acheteur vérifié
Rating: 1 out of 5
For the moment I can't say anything because I haven't received anything.... Six days after confirmation by "Cyberman" that the item has been shipped... Is this normal?
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