Customer reviews of Monsieur Cyberman

9,5 /10

Based on 4 044 published reviews

5 3 366 83% 4 493 12% 3 75 2% 2 32 1% 1 78 2%

Summary of reviews

Monsieur Cyberman consistently delivers fast delivery and reliable service, with many reviews noting quick shipping, smooth setup, and computers arriving well packaged and matching the description. Customers highlight concrete positives such as prompt, responsive support, helpful advice, and friendly, competent staff that guide choices and handle special requests successfully. The store also earns praise for reliable product compatibility and performance, including updates and upgrades, with repeated mentions of orders arriving on time and items functioning well upon receipt. Overall, buyers describe a trustworthy, top-rated shopping experience with strong packaging, accurate orders, and ongoing customer care.

Reviews 2, 3 and 4 stars

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Daniel P.

Published on 13/02/2024 à 06h36 following a purchase from 02/02/2024

Fast delivery and conforms to the order. The computer is working well so far.

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Pierre R.

Published on 12/02/2024 à 17h34 following a purchase from 27/01/2024

the ram strip ordered was not compatible with a dell optiplex 380, which is a pity because it's too high frequency. The other components were fine and compatible =)

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Moro R.

Published on 09/02/2024 à 15h49 following a purchase from 29/01/2024

Ras

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Christophe S.

Published on 28/01/2024 à 19h42 following a purchase from 18/01/2024

Material conforms to my order, a screw is wandering in the pc but it has no impact for now. It's refurbished equipment, so that explains it... I had an ups delivery problem and I was afraid I wouldn't get my parcel one day, but it's all been sorted out! Apart from that, good service and powerful equipment for the price.

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Response from Monsieur Cyberman Published on 02/02/2024

Thank you for your review, Mr Christophe. We are delighted to hear that you are satisfied with your order on our site. Concerning the screw, we are sorry and we invite you to contact us if this should have an impact on your use of the equipment. We are also aware of possible delivery problems and do our best to resolve them quickly. In any case, we hope you enjoy your refurbished computer. Thank you for your confidence in Monsieur Cyberman. We hope to see you soon!

Lucien D.

Published on 26/01/2024 à 20h29 following a purchase from 12/01/2024

Correct, on time and the material sold.

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Response from Monsieur Cyberman Published on 02/02/2024

Thank you for your review, Lucien. We are delighted that you were satisfied with our service and the quality of our products. We always make a point of respecting deadlines and offering quality products to our customers. Please don't hesitate to contact us if you have any further queries, we'd be delighted to help.

- H.

Published on 23/12/2023 à 07h12 following a purchase from 12/12/2023

All good, except for the light packaging.

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Duclos F.

Published on 17/12/2023 à 20h08 following a purchase from 06/12/2023

A week's delay in shipment of no great importance. The problem of opening the DVD burner was quickly resolved. Fast and satisfactory customer service.

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Jacques L.

Published on 16/12/2023 à 16h34 following a purchase from 05/12/2023

Competent Professional Pleasant Everything to please a Customer

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Patrick S.

Published on 08/12/2023 à 15h47 following a purchase from 24/11/2023

Fine

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Frederique M.

Published on 22/11/2023 à 21h19 following a purchase from 09/11/2023

Material received conforms to order, delivery less than a week.

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Response from Monsieur Cyberman Published on 07/12/2023

Thank you very much for your review, Frederique. We are delighted that you are satisfied with your order and our fast delivery service!

Mr A.

Published on 17/11/2023 à 08h29 following a purchase from 05/11/2023

Product conforms and functional, however delivery a little long!!!

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Response from Monsieur Cyberman Published on 07/12/2023

Thank you very much for your feedback! We appreciate your feedback on our site and are sorry that delivery took a little longer than expected. We will do our best to correct this and improve our services in the future.

Christiane L.

Published on 15/11/2023 à 12h30 following a purchase from 31/10/2023

the trainsets supplied are unusable

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Response from Monsieur Cyberman Published on 16/11/2023

Hello, we're sorry to hear that you're experiencing a problem with your order. We will get back to you to resolve the problem with your order. Sincerely, Vincent.

Romain G.

Published on 31/10/2023 à 06h34 following a purchase from 17/10/2023

The product works, but the first installation menu is in Chinese and not in English.

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Ingrid P.

Published on 23/09/2023 à 04h12 following a purchase from 11/09/2023

Very good! Fast shipping. Very reasonable price for refurbished, lots of choice. Small downside: no Windows reinstallation CD.

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Response from Monsieur Cyberman Published on 26/09/2023

Muchas gracias por su comentario. Nos alegramos de que le hayan gustado nuestros rápidos envíos y nuestros precios para equipos reacondicionados. Nos esforzamos por ofrecer el mejor servicio posible a nuestros clientes y trabajamos constantemente para mejorar nuestra oferta. Podemos proporcionarle los recursos técnicos para crear medios de reinstalación si es necesario.

Sebastien P.

Published on 18/09/2023 à 16h00 following a purchase from 07/09/2023

cartridge defective - toner leaking

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Response from Monsieur Cyberman Published on 19/09/2023

Hola,
Su comentario parece indicar un problema con un tóner, pero su pedido es de un cable. No dude en ponerse en contacto con nosotros si necesita ayuda.
Saludos cordiales, Vincent.

Patrick L.

Published on 27/08/2023 à 18h54 following a purchase from 15/08/2023

RAS, parcel arrived well, on time (pleasant and smiling deliveryman.) For now it works!!!!

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Response from Monsieur Cyberman Published on 26/09/2023

Gracias Patrick, estamos encantados de que tu paquete llegara a tiempo y de que el conductor fuera amable y sonriente. Nos esforzamos por mantener la calidad de nuestro servicio y estamos encantados de que esté satisfecho.

Daniel A.

Published on 14/08/2023 à 17h35 following a purchase from 03/08/2023

Tinkered packaging, it was very difficult to get the SSD out without damaging it.

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Response from Monsieur Cyberman Published on 17/08/2023

Hola,
Gracias por su comentario. ¡Revisaré con nuestros empaquetadores para mejorar la calidad de nuestro servicio! Saludos cordiales, Vincent.

Pierre V.

Published on 13/08/2023 à 03h17 following a purchase from 29/07/2023

Product and delivery conform to my request, satisfaction

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Assani M.

Published on 07/08/2023 à 15h46 following a purchase from 27/07/2023

Not suitable for map

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Response from Monsieur Cyberman Published on 09/08/2023

Hola,
Lamento saber que el producto no es adecuado para su uso.
Le invito a que se ponga en contacto con nuestro servicio posventa, que estará encantado de ayudarle.
Un cordial saludo, Vincent.

Besnard M.

Published on 04/08/2023 à 11h38 following a purchase from 23/07/2023

The part received did not work, given the low price, I leave ....

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Response from Monsieur Cyberman Published on 07/08/2023

Hello,
We're sorry to hear that the processor you've received isn't working for you. It is possible that there is a compatibility problem with your equipment. Please contact our customer support team to discuss your order. Sincerely, Vincent.

David J.

Published on 06/07/2023 à 16h21 following a purchase from 23/06/2023

Order delivered quickly, even if the product was not suitable, easy return, refund pending.

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Response from Monsieur Cyberman Published on 12/07/2023

Gracias David por tu comentario y tu nota. Estamos encantados de que haya recibido su pedido rápidamente. En breve nos pondremos en contacto contigo para reembolsarte el dinero. Esperamos que siga utilizando nuestro sitio web en el futuro.

Marie C.

Published on 11/06/2023 à 09h42 following a purchase from 31/05/2023

A computer with 3GB RAM instead of 4. An integrated graphics processor when it wasn't specified (and it was in the hope of an independent graphics processor that I chose this model). A 460GB disk instead of 2 x 160 (too bad for you), a network card that shows my network but that I still haven't managed to connect to, even with cable.

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Response from Monsieur Cyberman Published on 12/06/2023

Hola, nuestro servicio postventa se pondrá en contacto con usted en breve para revisar su pedido.

Patrick G.

Published on 10/06/2023 à 22h11 following a purchase from 30/05/2023

Equipment arrived safely and in good condition, thank you.

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Response from Monsieur Cyberman Published on 12/06/2023

Muchas gracias Patrick por tu comentario y apoyo, estamos encantados de que tu producto llegara en buenas condiciones. Nos esforzamos por ofrecerle una experiencia de cliente satisfactoria y esperamos volver a verle pronto.

Mr S.

Published on 22/04/2023 à 14h56 following a purchase from 10/04/2023

RAS

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Edmond K.

Published on 31/03/2023 à 01h13 following a purchase from 17/03/2023

Defective equipment

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Response from Monsieur Cyberman Published on 31/03/2023

Hola,
Lamento que esté teniendo problemas con su pedido.
Le invito a que se ponga en contacto con nuestro servicio posventa, que seguramente podrá responder a su solicitud lo antes posible.
Quedo a su disposición.

Atentamente, MrCyberman.

Patrick B.

Published on 28/03/2023 à 07h25 following a purchase from 14/03/2023

The part received does not work properly, the audio signal is distorted. Given its price (9€), I don't return it but if you have a replacement, I'm interested. I will send you the picture of the nameplate of my computer by separate mail. Thank you in advance. Sincerely, P Berlancourt

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Response from Monsieur Cyberman Published on 03/04/2023

Muchas gracias por su comentario, Patrick. Sentimos mucho que la pieza no funcione y nos comprometemos a buscarte un repuesto a la mayor brevedad posible. Por favor, envíenos el correo electrónico para que podamos ayudarle rápidamente. Gracias de nuevo por su confianza. Atentamente, Sr. Cyberman.

Guy L.

Published on 13/03/2023 à 09h39 following a purchase from 02/03/2023

conforming item,fast delivery,no negative points in this transaction

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Response from Monsieur Cyberman Published on 07/04/2023

Muchas gracias por su comentario positivo, Guy. Estamos encantados de haber podido satisfacer tu pedido y garantizarte una entrega rápida. ¡Esperamos verle de nuevo como cliente!

Michel D.

Published on 11/03/2023 à 21h03 following a purchase from 28/02/2023

The second hand power supply I received was not operational, nevertheless the customer service was very reactive and I was reimbursed for my purchase very quickly, hence the 4 *.

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Christian P.

Published on 10/03/2023 à 14h11 following a purchase from 25/02/2023

Hello : small problem I ordered (1) : an Intel Core 2 Duo E6700 2.66 Ghz 4Mo 1066Mhz Socket LGA775 SL9S7 but I received (2) : an Intel Pentium E6700 3.20 Ghz 2Mo 1066Mhz Socket LGA775 SLGUF fortunately compatible, LGA775 and 'Dual-core , anyway ; , but it is not exactly the same : - the (1) is a Core 2 DUO = 'Conroe' , 65 W , engraved in 65 nm and cache of 4 Mo with 291 millions of Transistors - the (2) received is Dual core = Wolfdale , 65 W , engraved in 45 nm (can run faster ....) but 2 MB cache and 228 million Transistors only ... Equivalence not obvious ! Well, it works, so I keep it, but please pay attention to the details of the orders? Thanks

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Response from Monsieur Cyberman Published on 14/03/2023

Hola, gracias por su comentario tan completo. Comprobaremos nuestras existencias y estas referencias. Si tiene alguna pregunta, no dude en ponerse en contacto con nuestro servicio de asistencia a través del formulario de nuestra página web. Reciba un cordial saludo.

Philippe T.

Published on 23/02/2023 à 20h03 following a purchase from 11/02/2023

Everything is ok! No problem at all!

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Thierry M.

Published on 23/02/2023 à 19h22 following a purchase from 10/02/2023

everything is ok very satisfactory

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Jean-Pascal J.

Published on 13/02/2023 à 07h18 following a purchase from 02/02/2023

One of the two fans delivered was too worn out to provide service.

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Response from Monsieur Cyberman Published on 13/02/2023

Hola,
Lamento oír que hay un problema con su pedido.
Nuestro servicio de atención al cliente se pondrá en contacto con usted en breve para comprobar el estado de su pedido.
Quedo a su disposición en caso de necesidad.

Atentamente, MrCyberman.

Jean Francois G.

Published on 12/01/2023 à 19h59 following a purchase from 23/12/2022

Satisfied with the product. I would have liked to have the installation instructions, but being a used product, I won't skimp.

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Kuete J.

Published on 31/12/2022 à 11h50 following a purchase from 08/12/2022

This is my second order with this operator and I am satisfied, the only problem I have to point out is the delivery which was problematic with Colissimo which did not deliver to my home as planned, the delivery man just went by to leave a notice without ringing or phoning indicating that I was absent when I was present and I was even mobilized on purpose for two days waiting for the package.

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José-Antonio M.

Published on 09/12/2022 à 17h44 following a purchase from 29/11/2022

Works perfectly even if the processor arrived a little dirty with thermal paste.

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Daniel V.

Published on 27/11/2022 à 08h54 following a purchase from 11/11/2022

Order arrived in good condition and works well

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Allali A.

Published on 31/10/2022 à 17h50 following a purchase from 21/10/2022

well

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Response from Monsieur Cyberman Published on 02/11/2022

Hola,
Gracias por su mensaje y su apoyo. Hemos detectado una anomalía en el billete, en caso de necesidad estamos a su disposición.
Esperamos tener noticias suyas.

Sebastien P.

Published on 24/10/2022 à 03h53 following a purchase from 10/10/2022

very good, just a little problem with the delivery, quickly solved by the customer service

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Cédric D.

Published on 25/09/2022 à 15h11 following a purchase from 15/09/2022

Ras .reçu en temps et en heure .parfait .

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Acheteur Vérifié

Published on 07/08/2022 à 10h29

I should have given you 5 stars because your service has always been impeccable with responsive and responsible, albeit anonymous, representatives. I only regret that you did not respond when I asked for a "Dual Boot" for the installation, in addition to W10, with Windows 7, which is essential to be able to run old 16-bit programs, a service that could undoubtedly be valued .... Sincerely ***

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