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R
Rating: 3 out of 5
For the price of a repair, I could have bought a new, high-performance computer
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Customer reviews of Monsieur Cyberman
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 4 044 published reviews
Summary of reviews
Monsieur Cyberman consistently delivers fast delivery and reliable service, with many reviews noting quick shipping, smooth setup, and computers arriving well packaged and matching the description. Customers highlight concrete positives such as prompt, responsive support, helpful advice, and friendly, competent staff that guide choices and handle special requests successfully. The store also earns praise for reliable product compatibility and performance, including updates and upgrades, with repeated mentions of orders arriving on time and items functioning well upon receipt. Overall, buyers describe a trustworthy, top-rated shopping experience with strong packaging, accurate orders, and ongoing customer care.
Reviews 2 and 3 stars
Reset filtersZ
Rating: 3 out of 5
I canceled my order before it was shipped because the problem is with my charging port, not the charger. Despite that, they sent it, so I ordered the charger for nothing.
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T
Rating: 3 out of 5
This is my second order on this site. The PC I had chosen was no longer available, so I was offered a replacement model that seemed suitable at first. While installing Windows 11 and Linux in dual boot, I realized that UEFI mode was not possible. It is probably an old motherboard that equips the PC. The consequence is that I cannot install GRUB to choose the OS I want to launch, with Windows starting automatically. I should have been more careful or Mr. Cyberman should have informed me about this characteristic. Nevertheless, I am forced to use the F12 key at startup to launch Linux, which is really not ergonomic.
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F
Rating: 3 out of 5
Windows 11 usage difficult after Windows 10
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A
Rating: 3 out of 5
The received material is not the ordered material, even though I understood that the sent PC is upgraded. This PC does not work: it beeps every 20 seconds and the display on my monitor does not work.
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C
Rating: 2 out of 5
Fast delivery but the screen is malfunctioning and I am waiting for an exchange
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G
Rating: 3 out of 5
CD-ROM reader not from the ordered brand ... Works well
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B
Rating: 2 out of 5
Two stars because disappointed, the two fixing screws for the side protection plate of the tower are missing, the SATA cable for the second hard drive is absent so it is impossible to connect it. Conclusion: the impression of receiving a poorly prepared device, it was my third purchase after all.
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B
Rating: 3 out of 5
absence of assembly instructions. a broken plastic handle during assembly.
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M
Rating: 3 out of 5
Order received on time, product well packaged.
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C
Rating: 3 out of 5
Video and audio drivers missing, the additional purchase of a PCI E video card is necessary. About €40.
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G
Rating: 2 out of 5
I had clearly indicated that I was looking for a SILENT mini PC. The person told me they had found something that would suit me "perfectly". That was not the case, the Dell Optiplex 7050, although in very good condition with a new SSD, emits an unbearable continuous hum for me. The return went well, they were very correct.
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B
Rating: 3 out of 5
Device received broken.
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C
Rating: 3 out of 5
High engine noise problem.
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A
Rating: 2 out of 5
the used scanner works, but the wire is damaged in 2 places and is starting to be exposed... I hope this device will work a little longer
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G
Rating: 2 out of 5
Delivery not great. I received a used RAM unpackaged, with no protection of any kind, just in the envelope. I hope the RAM will at least work....
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Response from Monsieur Cyberman
Hello, I'm sorry that the product protection was insufficient on your order. I will pass on your feedback to my colleagues and investigate the problem. If you have any problems with your order, please do not hesitate to contact us. Sincerely, Vincent.
J
Rating: 3 out of 5
No protection for RAM modules ordered, too bad!
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T
Rating: 2 out of 5
high-pitched whistling problem unresolved to date sav contacted me on fb and pretty well determined the problem but did not follow up.
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Response from Monsieur Cyberman
Hello, I'm sorry that the product protection was insufficient on your order. I will pass on your feedback to my colleagues and investigate the problem. If you have any problems with your order, please do not hesitate to contact us. Sincerely, Vincent.
M
Rating: 2 out of 5
the wire to connect the tower was not the right one!!!!!
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Response from Monsieur Cyberman
Hello,
We're sorry to hear that there was a preparation problem with your order. I see that my colleagues have already come back to you on this point. We remain at your disposal should you need us.
Sincerely, Vincent.
We're sorry to hear that there was a preparation problem with your order. I see that my colleagues have already come back to you on this point. We remain at your disposal should you need us.
Sincerely, Vincent.
P
Rating: 3 out of 5
the ram strip ordered was not compatible with a dell optiplex 380, which is a pity because it's too high frequency. The other components were fine and compatible =)
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C
Rating: 2 out of 5
the trainsets supplied are unusable
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Response from Monsieur Cyberman
Hello, we're sorry to hear that you're experiencing a problem with your order. We will get back to you to resolve the problem with your order. Sincerely, Vincent.
R
Rating: 3 out of 5
The product works, but the first installation menu is in Chinese and not in English.
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A
Rating: 2 out of 5
Not suitable for map
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Response from Monsieur Cyberman
Hola,
Lamento saber que el producto no es adecuado para su uso.
Le invito a que se ponga en contacto con nuestro servicio posventa, que estará encantado de ayudarle.
Un cordial saludo, Vincent.
Lamento saber que el producto no es adecuado para su uso.
Le invito a que se ponga en contacto con nuestro servicio posventa, que estará encantado de ayudarle.
Un cordial saludo, Vincent.
B
Rating: 2 out of 5
The part received did not work, given the low price, I leave ....
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Response from Monsieur Cyberman
Hello,
We're sorry to hear that the processor you've received isn't working for you. It is possible that there is a compatibility problem with your equipment. Please contact our customer support team to discuss your order. Sincerely, Vincent.
We're sorry to hear that the processor you've received isn't working for you. It is possible that there is a compatibility problem with your equipment. Please contact our customer support team to discuss your order. Sincerely, Vincent.
M
Rating: 3 out of 5
A computer with 3GB RAM instead of 4. An integrated graphics processor when it wasn't specified (and it was in the hope of an independent graphics processor that I chose this model). A 460GB disk instead of 2 x 160 (too bad for you), a network card that shows my network but that I still haven't managed to connect to, even with cable.
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Response from Monsieur Cyberman
Hola, nuestro servicio postventa se pondrá en contacto con usted en breve para revisar su pedido.
E
Rating: 2 out of 5
Defective equipment
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Response from Monsieur Cyberman
Hola,
Lamento que esté teniendo problemas con su pedido.
Le invito a que se ponga en contacto con nuestro servicio posventa, que seguramente podrá responder a su solicitud lo antes posible.
Quedo a su disposición.
Atentamente, MrCyberman.
Lamento que esté teniendo problemas con su pedido.
Le invito a que se ponga en contacto con nuestro servicio posventa, que seguramente podrá responder a su solicitud lo antes posible.
Quedo a su disposición.
Atentamente, MrCyberman.
C
Rating: 3 out of 5
Hello : small problem I ordered (1) : an Intel Core 2 Duo E6700 2.66 Ghz 4Mo 1066Mhz Socket LGA775 SL9S7 but I received (2) : an Intel Pentium E6700 3.20 Ghz 2Mo 1066Mhz Socket LGA775 SLGUF fortunately compatible, LGA775 and 'Dual-core , anyway ; , but it is not exactly the same : - the (1) is a Core 2 DUO = 'Conroe' , 65 W , engraved in 65 nm and cache of 4 Mo with 291 millions of Transistors - the (2) received is Dual core = Wolfdale , 65 W , engraved in 45 nm (can run faster ....) but 2 MB cache and 228 million Transistors only ... Equivalence not obvious ! Well, it works, so I keep it, but please pay attention to the details of the orders? Thanks
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Response from Monsieur Cyberman
Hola, gracias por su comentario tan completo. Comprobaremos nuestras existencias y estas referencias. Si tiene alguna pregunta, no dude en ponerse en contacto con nuestro servicio de asistencia a través del formulario de nuestra página web. Reciba un cordial saludo.
J
Rating: 3 out of 5
One of the two fans delivered was too worn out to provide service.
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Response from Monsieur Cyberman
Hola,
Lamento oír que hay un problema con su pedido.
Nuestro servicio de atención al cliente se pondrá en contacto con usted en breve para comprobar el estado de su pedido.
Quedo a su disposición en caso de necesidad.
Atentamente, MrCyberman.
Lamento oír que hay un problema con su pedido.
Nuestro servicio de atención al cliente se pondrá en contacto con usted en breve para comprobar el estado de su pedido.
Quedo a su disposición en caso de necesidad.
Atentamente, MrCyberman.
A
Rating: 2 out of 5
well
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Response from Monsieur Cyberman
Hola,
Gracias por su mensaje y su apoyo. Hemos detectado una anomalía en el billete, en caso de necesidad estamos a su disposición.
Esperamos tener noticias suyas.
Gracias por su mensaje y su apoyo. Hemos detectado una anomalía en el billete, en caso de necesidad estamos a su disposición.
Esperamos tener noticias suyas.
A
Rating: 2 out of 5
The photos of the product presentation did not correspond to the product received. Especially since the description did not mention it (I did not see any mention of non-contractual images)
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A
Rating: 3 out of 5
Very fast delivery Perfect packaging Very surprised when installing the computer to find some keyboard keys at the bottom of the box. Fingernails (yes nail clippings) stuck in the keyboard. So I cleaned the keyboard and put back the 4 keys. Unfortunately several keys that were in place and not in the box do not work or very badly. So I bought a new keyboard. I hope this will be the only surprise I will have with the desktop computer I bought from you. Have a nice day
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A
Rating: 2 out of 5
Do not send a computer that is the same size as the one you ordered and do not provide keyboards that are supposedly reconditioned or at least overhauled, dirtier and greasier than if they had not been checked.
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A
Rating: 3 out of 5
I have the impression that it is not the same processor which is marked on intel
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A
Rating: 3 out of 5
I put three stars because I think it's a pity that the CPU is not better packaged, for example with bubble wrap and not with tape, even if it's repackaged
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A
Rating: 3 out of 5
The product is as described. The DVD player is not properly assembled and does not open! Once the player is correctly assembled, the product works well. The WIFI does not receive very well and by alternation! To see with the use
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A
Rating: 3 out of 5
For the moment I have nothing to say about the PC. On the other hand, the scratched screen (without webcam and without speakers), the keyboard (without riser) are old and from another age and I'm sorry about that except for the mouse. For these little things I feel like I didn't get my money's worth. Yours truly ***.
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A
Rating: 3 out of 5
Error of material, in the preparation, although correctly written invoice, material delivered incompatible with the desired material, on the other hand order refunded whereas I wished only the exchange. Mail asking me to repeat my order. This last one was delivered in date and hour envisaged. I returned the material of my first order at my expense since I never received any return instructions.
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A
Rating: 3 out of 5
Hello, the packaging needs to be revised. The package was completely torn off on one side. I had to buy a cord for the screen because the one that was delivered was not the right one. To see I have luck everything works
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A
Rating: 3 out of 5
Hello, the management of the order and the delivery went well, but I was surprised by the quality of the product delivered. For a machine of this price, almost the current new price without 2 disks of 1TB and the 3 years of Dell, I have pocs on the case, and more serious, an important and very visible dust on the fans and surfaces. It seems that no control is made between the collection and the sale of the product. Hoping that it is exceptional, I probably fell on a bad batch.
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A
Rating: 3 out of 5
I would have liked to leave a comment on your product except that I still have not received it although it should have been delivered 4 days ago. The delivery company is absent: they keep postponing the delivery date, exchanges with a voice mail or a virtual assistant! You should change delivery company...
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