Customer reviews of Monsieur Cyberman

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 954 published reviews
5 3 286 83% 4 490 12% 3 71 2% 2 32 1% 1 75 2%

Summary of reviews

Customers consistently highlight the exceptional product quality and compliance with descriptions, noting that items received are functional and in excellent condition. Many express satisfaction with the fast and efficient delivery service, often mentioning that packages arrive quickly and well-packaged, contributing to a positive purchasing experience. The reasonable pricing compared to competitors, particularly for used computer hardware, is frequently praised as a significant advantage, reinforcing the value customers feel they receive.

Reviews 2 and 4 stars

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P
Pierre V.
Rating: 4 out of 5
following a purchase from 29/07/2023
Product and delivery conform to my request, satisfaction
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ASSANI M.
Rating: 2 out of 5
following a purchase from 27/07/2023
Not suitable for map
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Response from Monsieur Cyberman
Hola,
Lamento saber que el producto no es adecuado para su uso.
Le invito a que se ponga en contacto con nuestro servicio posventa, que estará encantado de ayudarle.
Un cordial saludo, Vincent.
B
Besnard M.
Rating: 2 out of 5
following a purchase from 23/07/2023
The part received did not work, given the low price, I leave ....
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Response from Monsieur Cyberman
Hello,
We're sorry to hear that the processor you've received isn't working for you. It is possible that there is a compatibility problem with your equipment. Please contact our customer support team to discuss your order. Sincerely, Vincent.
D
David J.
Rating: 4 out of 5
following a purchase from 23/06/2023
Order delivered quickly, even if the product was not suitable, easy return, refund pending.
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Response from Monsieur Cyberman
Gracias David por tu comentario y tu nota. Estamos encantados de que haya recibido su pedido rápidamente. En breve nos pondremos en contacto contigo para reembolsarte el dinero. Esperamos que siga utilizando nuestro sitio web en el futuro.
P
patrick G.
Rating: 4 out of 5
following a purchase from 30/05/2023
Equipment arrived safely and in good condition, thank you.
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Response from Monsieur Cyberman
Muchas gracias Patrick por tu comentario y apoyo, estamos encantados de que tu producto llegara en buenas condiciones. Nos esforzamos por ofrecerle una experiencia de cliente satisfactoria y esperamos volver a verle pronto.
M
Mr S.
Rating: 4 out of 5
following a purchase from 10/04/2023
RAS
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Edmond K.
Rating: 2 out of 5
following a purchase from 17/03/2023
Defective equipment
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Response from Monsieur Cyberman
Hola,
Lamento que esté teniendo problemas con su pedido.
Le invito a que se ponga en contacto con nuestro servicio posventa, que seguramente podrá responder a su solicitud lo antes posible.
Quedo a su disposición.

Atentamente, MrCyberman.
P
PATRICK B.
Rating: 4 out of 5
following a purchase from 14/03/2023
The part received does not work properly, the audio signal is distorted. Given its price (9€), I don't return it but if you have a replacement, I'm interested. I will send you the picture of the nameplate of my computer by separate mail. Thank you in advance. Sincerely, P Berlancourt
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Response from Monsieur Cyberman
Muchas gracias por su comentario, Patrick. Sentimos mucho que la pieza no funcione y nos comprometemos a buscarte un repuesto a la mayor brevedad posible. Por favor, envíenos el correo electrónico para que podamos ayudarle rápidamente. Gracias de nuevo por su confianza. Atentamente, Sr. Cyberman.
G
Guy L.
Rating: 4 out of 5
following a purchase from 02/03/2023
conforming item,fast delivery,no negative points in this transaction
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Response from Monsieur Cyberman
Muchas gracias por su comentario positivo, Guy. Estamos encantados de haber podido satisfacer tu pedido y garantizarte una entrega rápida. ¡Esperamos verle de nuevo como cliente!
M
Michel D.
Rating: 4 out of 5
following a purchase from 28/02/2023
The second hand power supply I received was not operational, nevertheless the customer service was very reactive and I was reimbursed for my purchase very quickly, hence the 4 *.
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Philippe T.
Rating: 4 out of 5
following a purchase from 11/02/2023
Everything is ok! No problem at all!
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THIERRY M.
Rating: 4 out of 5
following a purchase from 10/02/2023
everything is ok very satisfactory
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Jean Francois G.
Rating: 4 out of 5
following a purchase from 23/12/2022
Satisfied with the product. I would have liked to have the installation instructions, but being a used product, I won't skimp.
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KUETE J.
Rating: 4 out of 5
following a purchase from 08/12/2022
This is my second order with this operator and I am satisfied, the only problem I have to point out is the delivery which was problematic with Colissimo which did not deliver to my home as planned, the delivery man just went by to leave a notice without ringing or phoning indicating that I was absent when I was present and I was even mobilized on purpose for two days waiting for the package.
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josé-antonio M.
Rating: 4 out of 5
following a purchase from 29/11/2022
Works perfectly even if the processor arrived a little dirty with thermal paste.
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daniel V.
Rating: 4 out of 5
following a purchase from 11/11/2022
Order arrived in good condition and works well
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allali A.
Rating: 2 out of 5
following a purchase from 21/10/2022
well
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Response from Monsieur Cyberman
Hola,
Gracias por su mensaje y su apoyo. Hemos detectado una anomalía en el billete, en caso de necesidad estamos a su disposición.
Esperamos tener noticias suyas.
S
Sebastien P.
Rating: 4 out of 5
following a purchase from 10/10/2022
very good, just a little problem with the delivery, quickly solved by the customer service
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cédric D.
Rating: 4 out of 5
following a purchase from 15/09/2022
Ras .reçu en temps et en heure .parfait .
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A
Acheteur vérifié
Rating: 4 out of 5
I should have given you 5 stars because your service has always been impeccable with responsive and responsible, albeit anonymous, representatives. I only regret that you did not respond when I asked for a "Dual Boot" for the installation, in addition to W10, with Windows 7, which is essential to be able to run old 16-bit programs, a service that could undoubtedly be valued .... Sincerely ***
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Acheteur vérifié
Rating: 4 out of 5
It's true that it was a used cable, but of a level of cleanliness that leaves something to be desired, I was obliged to clean and disinfect it.
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Acheteur vérifié
Rating: 4 out of 5
On the hard drives, perhaps note the number of hours of operation.
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Acheteur vérifié
Rating: 2 out of 5
The photos of the product presentation did not correspond to the product received. Especially since the description did not mention it (I did not see any mention of non-contractual images)
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Acheteur vérifié
Rating: 4 out of 5
Good packaging and product corresponding to the demand
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Acheteur vérifié
Rating: 4 out of 5
Order a desktop PC (screen + tower). Fast delivery. Very good condition but impossible to make it work because I received a hdmi cable to connect the screen and the tower. But no hdmi connection on the screen only VGA and Firewire. So I had to buy the cables. Finally wifi key included useless. It is so weak that it does not allow the connection in wifi. For the functioning of the PC itself, it is necessary to see with the use.
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Acheteur vérifié
Rating: 4 out of 5
It would be interesting to add information on the condition of used products (as Amazon does with its reconditioned products) so that the customer can make an informed choice.
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Acheteur vérifié
Rating: 4 out of 5
Nothing to say.
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Acheteur vérifié
Rating: 4 out of 5
Nothing to say about the product. Delivery by UPS catastrophic.
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Acheteur vérifié
Rating: 4 out of 5
***
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Acheteur vérifié
Rating: 4 out of 5
cool, but ups is too much, the post office would have been enough...
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Acheteur vérifié
Rating: 2 out of 5
Do not send a computer that is the same size as the one you ordered and do not provide keyboards that are supposedly reconditioned or at least overhauled, dirtier and greasier than if they had not been checked.
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Acheteur vérifié
Rating: 4 out of 5
Fast and efficient after-sales service following a delivery error...Satisfied with this purchase?
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Acheteur vérifié
Rating: 4 out of 5
Good material, in spite of a small problem at the startup in the 2nd day of its implementation, solved by myself and Mr Cyberman.
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Acheteur vérifié
Rating: 4 out of 5
Easy to order, attractive price Just the packaging arrived torn open, order intact despite this Thank you
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Acheteur vérifié
Rating: 4 out of 5
The choice the price and that it is a French site therefore easily reachable. A 12 months guarantee
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Acheteur vérifié
Rating: 4 out of 5
everything well fast and efficient little bemol packaging for memory sticks a little light even the letter carrier had a doubt following a fold but no damage ouf!!!! good day
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Acheteur vérifié
Rating: 4 out of 5
Good products that you can't find everywhere else (reconditioned with old versions of Windows). Shipped very quickly. On the other hand, there is no possibility to choose the delivery method (for example in a relay). It will be Colissimo or...Colissimo. So, considering the value of the products, it will be against signature, it is necessary to be either unemployed or retired to be able to receive the package!
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Acheteur vérifié
Rating: 4 out of 5
the envelope in which the memory sticks were located was much too fragile (many shocks were noticed on the "package") think of putting a bubble envelope for more protection.
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Acheteur vérifié
Rating: 4 out of 5
Despite an error in the delivery. The motherboard delivered was not the one ordered. Quick reaction of the after-sales service to correct the problem. The right card arrived quickly. Good contact with the customer service.
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Acheteur vérifié
Rating: 4 out of 5
packaging very good thank you
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