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C
Rating: 2 out of 5
Fast delivery but the screen is malfunctioning and I am waiting for an exchange
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Customer reviews of Monsieur Cyberman
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 954 published reviews
Summary of reviews
Customers consistently highlight the exceptional product quality and compliance with descriptions, noting that items received are functional and in excellent condition. Many express satisfaction with the fast and efficient delivery service, often mentioning that packages arrive quickly and well-packaged, contributing to a positive purchasing experience. The reasonable pricing compared to competitors, particularly for used computer hardware, is frequently praised as a significant advantage, reinforcing the value customers feel they receive.
2 star reviews
Reset filtersB
Rating: 2 out of 5
Two stars because disappointed, the two fixing screws for the side protection plate of the tower are missing, the SATA cable for the second hard drive is absent so it is impossible to connect it. Conclusion: the impression of receiving a poorly prepared device, it was my third purchase after all.
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G
Rating: 2 out of 5
I had clearly indicated that I was looking for a SILENT mini PC. The person told me they had found something that would suit me "perfectly". That was not the case, the Dell Optiplex 7050, although in very good condition with a new SSD, emits an unbearable continuous hum for me. The return went well, they were very correct.
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A
Rating: 2 out of 5
the used scanner works, but the wire is damaged in 2 places and is starting to be exposed... I hope this device will work a little longer
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G
Rating: 2 out of 5
Delivery not great. I received a used RAM unpackaged, with no protection of any kind, just in the envelope. I hope the RAM will at least work....
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Response from Monsieur Cyberman
Hello, I'm sorry that the product protection was insufficient on your order. I will pass on your feedback to my colleagues and investigate the problem. If you have any problems with your order, please do not hesitate to contact us. Sincerely, Vincent.
T
Rating: 2 out of 5
high-pitched whistling problem unresolved to date sav contacted me on fb and pretty well determined the problem but did not follow up.
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Response from Monsieur Cyberman
Hello, I'm sorry that the product protection was insufficient on your order. I will pass on your feedback to my colleagues and investigate the problem. If you have any problems with your order, please do not hesitate to contact us. Sincerely, Vincent.
M
Rating: 2 out of 5
the wire to connect the tower was not the right one!!!!!
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Response from Monsieur Cyberman
Hello,
We're sorry to hear that there was a preparation problem with your order. I see that my colleagues have already come back to you on this point. We remain at your disposal should you need us.
Sincerely, Vincent.
We're sorry to hear that there was a preparation problem with your order. I see that my colleagues have already come back to you on this point. We remain at your disposal should you need us.
Sincerely, Vincent.
C
Rating: 2 out of 5
the trainsets supplied are unusable
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Response from Monsieur Cyberman
Hello, we're sorry to hear that you're experiencing a problem with your order. We will get back to you to resolve the problem with your order. Sincerely, Vincent.
A
Rating: 2 out of 5
Not suitable for map
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Response from Monsieur Cyberman
Hola,
Lamento saber que el producto no es adecuado para su uso.
Le invito a que se ponga en contacto con nuestro servicio posventa, que estará encantado de ayudarle.
Un cordial saludo, Vincent.
Lamento saber que el producto no es adecuado para su uso.
Le invito a que se ponga en contacto con nuestro servicio posventa, que estará encantado de ayudarle.
Un cordial saludo, Vincent.
B
Rating: 2 out of 5
The part received did not work, given the low price, I leave ....
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Response from Monsieur Cyberman
Hello,
We're sorry to hear that the processor you've received isn't working for you. It is possible that there is a compatibility problem with your equipment. Please contact our customer support team to discuss your order. Sincerely, Vincent.
We're sorry to hear that the processor you've received isn't working for you. It is possible that there is a compatibility problem with your equipment. Please contact our customer support team to discuss your order. Sincerely, Vincent.
E
Rating: 2 out of 5
Defective equipment
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Response from Monsieur Cyberman
Hola,
Lamento que esté teniendo problemas con su pedido.
Le invito a que se ponga en contacto con nuestro servicio posventa, que seguramente podrá responder a su solicitud lo antes posible.
Quedo a su disposición.
Atentamente, MrCyberman.
Lamento que esté teniendo problemas con su pedido.
Le invito a que se ponga en contacto con nuestro servicio posventa, que seguramente podrá responder a su solicitud lo antes posible.
Quedo a su disposición.
Atentamente, MrCyberman.
A
Rating: 2 out of 5
well
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Response from Monsieur Cyberman
Hola,
Gracias por su mensaje y su apoyo. Hemos detectado una anomalía en el billete, en caso de necesidad estamos a su disposición.
Esperamos tener noticias suyas.
Gracias por su mensaje y su apoyo. Hemos detectado una anomalía en el billete, en caso de necesidad estamos a su disposición.
Esperamos tener noticias suyas.
A
Rating: 2 out of 5
The photos of the product presentation did not correspond to the product received. Especially since the description did not mention it (I did not see any mention of non-contractual images)
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A
Rating: 2 out of 5
Do not send a computer that is the same size as the one you ordered and do not provide keyboards that are supposedly reconditioned or at least overhauled, dirtier and greasier than if they had not been checked.
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A
Rating: 2 out of 5
Friendly and responsive customer service, but computer received without power cables or VGA, and the memory was not as advertised. They send us back the missing items in 24 hours but what a disappointment ...
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A
Rating: 2 out of 5
Delivery time too long, I still haven't received my order. This is the first time I've ordered, but I think it's the last.
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A
Rating: 2 out of 5
beware of refurbished pc, I received mine yesterday. In the recycle garbage can which unfortunately was not emptied properly that porn files and downloaded movies ***. What to have big problems ***.... Thank you for the low price but I don't thank you for the risks involved ***...
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A
Rating: 2 out of 5
After placing the order and paying, I received an email informing me that the item had been tested and deemed unsuitable for shipping. This is a wise precaution, but can it be done BEFORE the item is put on sale and not after it has been sold? The refund arrived quickly and without any steps. But the idea of testing the item after it has been sold is flawed.
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A
Rating: 2 out of 5
Negative opinion because 1 First PC received did not work more than a few hours 2 After troubleshooting: same symptom 3 After returning and ordering another model, difficulty to get refund 4 New PC functional but not according to the description (smaller HD)
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A
Rating: 2 out of 5
Hello, The package arrived safely. However, the keyboard was dirty. Lots of paper clips under the keys, lots of dust, bits of paper. A keyboard support is missing. From the cost impossible to put the keyboard in high position. I am attaching the picture by mail. I am waiting for your return. Sincerely ***
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A
Rating: 2 out of 5
we could at least clean the product before sending it back second hand ...
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A
Rating: 2 out of 5
Hello The power supply I received has a broken connector and is really second hand (external aspect / cables not well arranged) Once installed: my PC still doesn't boot
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A
Rating: 2 out of 5
2 points for the person in charge of my order -1 for the fact that I did not pay for UPS -2 for the incompetence of the delivery service (we will try to remain polite for people lower than anything) I will not fail to cancel my order if it is not at my home on Monday.
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A
Rating: 2 out of 5
Rather satisfied with the products, but once the sale is made there is no one there, it's been more than a week since I sent an email and not the slightest response from them, too bad, so the after-sales service is rather miserable on this side which is worth 2 stars no more and I'm sorry because I'm at 3 orders of servers with them, but there will be no more.
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A
Rating: 2 out of 5
Rather satisfied with the products, but once the sale is made there is no one there, it's been more than a week since I sent an email and not the slightest response from them, too bad, so the after-sales service is rather miserable on this side which is worth 2 stars no more and I'm sorry because I'm at 3 orders of servers with them, but there will be no more.
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A
Rating: 2 out of 5
lack of seriousness in the verification of the elements my keyboard does not work .the computer, of this fact, is useless to me
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A
Rating: 2 out of 5
Very disappointed by the delivery time announced !!!!!
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A
Rating: 2 out of 5
Monitor badly cleaned, trace on the carcass, expensive for this product
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A
Rating: 2 out of 5
Used computer delivered with operating system not activated and without activation key. I had to buy the bone, reinstall it and spend hours to find the drivers.
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A
Rating: 2 out of 5
Hello, Since Thursday 13/03/2014 on your site and that of Colisimo I am told that my package is: "in the process of being shipped" I still have not received anything, was it shipped if "Yes" when? Thank you for answering me quickly, ****
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A
Rating: 2 out of 5
I am dissatisfied with: 1) The cleaning: Dust and sheep clogging the central unit inside. Case to be cleaned again. 2) Missing an obstruction at the exit of the expansion slot. 3) Connections (USB in and out) are dirty. 4) The price increased by 50 euros a few days before my order. I am satisfied with the packaging.
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A
Rating: 2 out of 5
Ordered "reconditioned" computer central unit. Product delivered in working condition (still happy) but very dirty (case, dust inside) and without even a power cable. I wonder what was reconditioned in there. Frankly, it doesn't make me want to buy it again.
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