Customer reviews of Monsieur Cyberman

Packaging too large and difficult to open. Return difficult to grasp

Delivery and customer service impeccable, one downside the CPU received is all wobbly, I know it's recycling but at this point ......

Nice service provider but not serious I was waiting for my pc since 24/01. I received keyboard and screen really of occation no commercial gesture ........

The hard drive that came with my Dell Optiplex 760 failed; I had to replace it. I'm out of pocket for 4 hours of work and an 80GB Sata HDD.

The material delivered is not representative of the website. The screens are 4/3 while on the site, are 16/9. a little disappointed.

Order: no problem Delivery: correct Out of 4 computers ordered, 2 are damaged on the cover. Nevertheless, all 4 computers are working properly.

I don't know how many stars to give: I ordered a Dell Power Supply N220P-01 0R8038 NPS-220BB A 220W Gx 520 620 SFF / [352] Invoice number *** Invoice date 02/09/2016 Order ref. Order number *** Order date 02/09/2016 Unfortunately the power supply received (PSU DELL H235P-00 (PW116) - 235W - Optiplex GX580 760 780 960 SFF) is not in accordance with the order, and is not compatible with a GX520 machine This, I do not blame you, the H235P-00 was more expensive, and, lucky for you as well as for me, I just had a broken GX580 machine to repair that needed this power supply, so everything is fine, and I reordered today an N220P via *** I hope you will be careful to send me the right reference (I repeat : N220P ! ) Sincerely, ***

At the level of the order no worries, commercial available, good advice. On the other hand, I placed my order last Wednesday morning, I asked for the deadline and was told 72 hours, today is Tuesday, and I still haven't received anything. I know that there was a holiday, but that's a very long time, and I'm stuck at home all day because ups gives me a time slot from 9am to 7pm.

Fast shipping! Slow carrier... Average for two reasons: - First order = The used power supply was not cleaned, lots of dust... - Second order = A RAM slot is broken! fortunately I would not need it but to open the cover and find a piece wandering in the tower is not good.

speed of shipping and tracking: good packaging: bad: material received: used (not warned!) and without driver

Delivery in 48 hours: GOOD. Incomplete equipment: there was no VIDEO card, I had to buy one and install it.

Perfect delivery but defective material (hard disk that beats like a metronome) so return shipping costs at my expense, lost time etc.

I ordered the item and it doesn't fit my PC at all. Please explain to me how to send it back and get my money back.

Shipping not very fast despite the extra charge for UPS: 5 days PC well packaged and in good condition but the wifi key provided with does not work and made me lose a lot of time, I tried all possible drivers recovered with another PC on the Internet to find that this key does not work at all. In addition, the Dell optiplex PC does not accept normal format cards, only very low ones that do not exist anymore, still disappointing but I should have looked for more before buying it. A very mixed experience and almost useless for me, a real waste of money, I will try to resell it at a low price without this stupid wifi key.

big difficulties to have an exchange of mail with the sav, even for simple advice, I preferred to drop the follow-up

delivery time too long.

If the goods are in conformity, the announced delays were largely exceeded. Another point to raise, the deliveryman of the service provider contracted for the delivery (UPS company) was more than unpleasant, bordering on rudeness "you don't seem to be in a hurry, but I don't have time" "I'm not the college's storekeeper"..... he dropped off a package at the office, and put the other three under the courtyard..... not exactly the notion of service I was expecting.

05/07> order 06/07> shipping notice 09/07> call because not shipped and proposal of a new ref. 11/07(this day) > waiting for reception ... I'm not sure if I'll be able to get a new one, but I'm sure I'll be able to get a new one. I will be helped with my missing memory sticks but I'm not sure I'll be able to buy again on this site... ***

well packaged product received with a lot of dust and tape all over wondering if the product has been serviced

Material received on time. Average grade due to follow-up. I asked what I had to do to get an extra spare part: the robot told me that my question was taken into account but only he answered me...

I'm sorry I didn't provide any instructions for the device I received, but the delivery was very fast and efficient.

BIOS battery out -> send a new one. No battery for the RAID -> send one, but 3.60 tax on receipt by mail (insufficient postage). No screws provided to fix the HDDs in their cages (even if you ordered HDD and cages). Otherwise server identical to the ad, well restored, no dust, clean, 100% functional. SMART HDDs good. Not damaged, visually, almost new.

Very fast shipping. Unfortunately one product was defective. I contacted the after-sales service for an exchange who answered that the product had been damaged during transport. I am not an expert but I could clearly see traces of bumps and scratches that could not have occurred during transport (product wrapped in bubble wrap). I doubt the products are tested before shipping. 5 days since I sent back my product (and paid back the shipping costs) and no news....

The material is in conformity with the order, but it was not cleaned before shipping. Next time, please remember to blow your materials.

the problem I encountered was that the product I ordered did not correspond at all to my search on the site

on the service there is nothing to complain about, the people are nice and dedicated. The used PC is clean and well reconditioned. on the other hand, I received a PC that does not have a webcam while the image they give on the site shows one. the PC I received must be a version of more than 4 years old and despite the additional RAM (8GB in all) it is slower than the one I had (identical but more recent) with 4GB. So on these points I am very disappointed.

The postage was insufficient when I received my order. I had to add 2,10 euros. So beware of the attractive shipping costs.

Excellent product, easy installation. But I found the delivery time a bit long. I remove a star because the product is delivered without box, for a new item it does not. Packaging a little light ...

In fact, I think that Cyberman has treated the file well, with many reassuring confirmation emails, BUT, I did not receive the package COLISSIMO said to have delivered on 4/06, and I have nothing nor notice in the BAL I contacted their services yesterday and I am waiting for the answer If you can act on your side, thank you

Fast, careful shipping. Unfortunately the hardware did not exactly match the description: Firewire/USB box not working in Firewire because of an obsolete chipset with non-upgradeable firmware Prolific PL3507. I discovered that this problem was known, many sites report it, among others http://forums.macrumors.com/showthread.php?t=680852. A return has been proposed to me, but considering the price of the port/item, I give up.

hi i received the material but i am missing some 40 pieces of the back cover i will call **** see you soon