Transactions are consistently well-executed, with many highlighting the seamless order process and effective communication for tracking orders. Customers frequently commend the product quality, noting that the energy bars and gels are delicious, easy to digest, and effective for sports activities, making them a great addition to long outings. The delivery service is recognized for its speed and reliability, with packages arriving on time and items well-packaged, ensuring a hassle-free experience.
The compotes are more like gels than compotes. They are really very sweet and you have to take them with water for it to go down.
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Cyrille R.
Rating: 2 out of 5
following a purchase from 01/07/2024
Expensive product and inconvenient container. Especially the gels with the aluminum seal that you lose when you remove it ... not very environmentally friendly !!!
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Response from Mulebar
Hello Cyrille
The idea behind this little aluminium seal (like on ketchup) is to prevent people from tasting it in the store and then closing it up again.
Most people remove it before the race, which is much more practical and ecological.
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Riccardo F.
Rating: 2 out of 5
No tracking on the package or the delivery. The connection problem is still not solved. I have to go through a social network to connect %F0%9F%A4%AC%F0%9F%A4%AC%F0%9F%A4%AC
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Fabien S.
Rating: 1 out of 5
I only received 25 bars for 30 purchased. After trying to contact me to explain my problem I never got an answer. I am very unhappy and am letting everyone around me know.
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philippe D.
Rating: 1 out of 5
I have received my order and I am very pleased with the service.
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Marie-Anne C.
Rating: 2 out of 5
Difficult to handle for a beginner in nutrition like me.
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Mickael G.
Rating: 1 out of 5
Ordered my not received my bars are returned I do not know where .génial I leave Tuesday made an ultra.....
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Christophe M.
Rating: 1 out of 5
I have not received my order which was made on September 27, 2018 so........
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Jean-François P.
Rating: 1 out of 5
I ordered several batches and received a big box with each batch individually wrapped... I ordered several batches and received a large box with each batch individually wrapped. Having ordered at the end of July, no way to contact by phone afterwards to correct.... Too bad
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Sabine M.
Rating: 2 out of 5
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BEATRICE G.
Rating: 1 out of 5
My son never received the order and it was paid for.
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anonymous
Rating: 1 out of 5
Lack of seriousness in the after sales service. Great difficulty in getting the order paid online, inappropriate messages from the management. I do not recommend this company.
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anonymous
Rating: 2 out of 5
Impossible to recover my login to access my customer account. I had to place my order without indicating it. After a request by mail, no return. Too bad, your products are so good!
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