Customer reviews of Mundo-Surf

C

Comprador verificado

Rating: 4 out of 5

Published on 25/09/2018 à 14h13 following a purchase from 14/09/2018

Fast, efficient and the product matches 100% with the description and pictures.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 21/09/2018 à 17h38 following a purchase from 07/09/2018

Like amazon

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 19/09/2018 à 09h33 following a purchase from 06/09/2018

very easy application

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 17/09/2018 à 15h51 following a purchase from 06/09/2018

Very good

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 02/09/2018 à 12h31 following a purchase from 04/08/2018

Well

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 21/08/2018 à 12h44 following a purchase from 09/08/2018

Receipt of parcel 7 days later, the product does not suit me and I have to return the product at my expense (refund on receipt of return).

Translated reviews

Response from Mundo-Surf Published on 04/09/2018

Hi Felix, I'm sorry the product isn't to your liking. For a next time, if you pay by Paypal, the return costs are refunded by Paypal. Concerning the delivery time, your order was placed on Friday August 10th at 11:17 am, and the package left the same day. August 15th being a holiday, you should have received the package on Thursday August 16th (the delivery time for France being 2-3 days), and not on the 17th. We apologize for the delay, and hope to see you again on mundo-surf.com.

C

Comprador verificado

Rating: 4 out of 5

Published on 14/08/2018 à 13h01 following a purchase from 02/08/2018

All correct

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 09/08/2018 à 14h49 following a purchase from 25/07/2018

Quick

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 28/07/2018 à 14h31 following a purchase from 17/07/2018

Very good customer service online. I do not agree with the shipping and return shipping costs. I had to pay for both.

Translated reviews

Response from Mundo-Surf Published on 30/07/2018

Hello Federico and thank you for your review! Shipping costs are free for orders over 99 and delivery in mainland Spain, excluding foam and pre-shape. In your case the order was 65, so the system has charged you shipping. The return is free for orders paid by Paypal, according to the conditions of the service offered by Paypal. Regards Laura

C

Comprador verificado

Rating: 4 out of 5

Published on 24/07/2018 à 14h39 following a purchase from 12/07/2018

houve um problema na entraga, mas tirando isso correu bastante bem! \o/

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 21/07/2018 à 01h50 following a purchase from 18/06/2018

tudo ok, boa compra

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 15/07/2018 à 14h13 following a purchase from 03/07/2018

satisfied with purchase and shipment

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 11/07/2018 à 08h39 following a purchase from 28/06/2018

I will definitely order again from mundo surf, everything is correct in terms of delivery time, order, etc... Very professional and very good products. The only negative point is not having received any discount for the next purchase, since the order amounted to 200 euros. I imagined that they would send me one, but it has not been so ... I know that other online stores do it when you exceed a purchase of more than 100 euros. Otherwise everything was great.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 07/07/2018 à 23h54 following a purchase from 25/06/2018

I would improve prices

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 07/07/2018 à 19h20 following a purchase from 26/06/2018

I missed some information about the product on the website, but the delivery was very fast and it turned out to be the product I was looking for.

Translated reviews

V

Verified buyer

Rating: 4 out of 5

Published on 06/07/2018 à 15h29 following a purchase from 23/06/2018

no hablo spagnol. Perfection does not exist so 4 is good

C

Comprador verificado

Rating: 4 out of 5

Published on 06/07/2018 à 15h06 following a purchase from 24/06/2018

Arrived well

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 29/06/2018 à 13h33 following a purchase from 15/06/2018

Fantastic

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 26/06/2018 à 22h20 following a purchase from 15/06/2018

Correct

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 18/06/2018 à 12h14 following a purchase from 06/06/2018

Very fast and good service as always

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 15/06/2018 à 12h35 following a purchase from 31/05/2018

the management of the order, it worked well.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 25/05/2018 à 12h12 following a purchase from 13/05/2018

Good quality products, fast shipping.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 21/05/2018 à 09h11 following a purchase from 08/05/2018

The only thing I would improve is the delivery time :)

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 11/05/2018 à 17h56 following a purchase from 26/04/2018

Perfect order and delivery, except for the drift system, but the team listened and we got along just fine!

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 07/05/2018 à 08h05 following a purchase from 20/04/2018

Fast and well packaged. All good stuff. Thank you.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 04/05/2018 à 13h41 following a purchase from 20/04/2018

Everything worked perfectly although it did not arrive the next day.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 02/05/2018 à 12h36 following a purchase from 15/03/2018

A very intuitive website, complete and as for shipping... very fast.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 14/04/2018 à 19h07 following a purchase from 03/04/2018

Good

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 24/03/2018 à 17h54 following a purchase from 11/03/2018

Satisfeta amb la meva compra, tot de qualitat.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 22/03/2018 à 06h49 following a purchase from 03/03/2018

Easy and simple.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 18/03/2018 à 13h16 following a purchase from 06/03/2018

Everything was fine. I found the shipping a bit expensive.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 09/03/2018 à 05h33 following a purchase from 29/01/2018

The carrier has been teasing me and made me wait 4 days more than the maximum allowed. If you don't change, you are going wrong with these people.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 23/02/2018 à 12h10 following a purchase from 10/02/2018

Good shopping experience and on-time delivery

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 16/02/2018 à 15h20 following a purchase from 03/02/2018

All very good, fast service, my only drawback is the price, but otherwise, everything is perfect.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 30/01/2018 à 23h20 following a purchase from 15/01/2018

The only downside is the slowness of the mail. Otherwise perfect.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 29/01/2018 à 09h01 following a purchase from 15/01/2018

ample stock of material at good prices

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 19/01/2018 à 17h53 following a purchase from 06/01/2018

Being the first purchase, expect a discount voucher for the next one. I think that this way of incentivizing people is lacking in mundo-surf. Well, in general

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 14/01/2018 à 22h37 following a purchase from 29/12/2017

My order was delayed for a couple of days, but it arrived perfectly and I am very happy with it. You can communicate with the staff without any problem and they are very quick to assist you and help you with everything.

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 14/01/2018 à 21h15 following a purchase from 02/01/2018

Delivery in 48 hours

Translated reviews

V

Verified buyer

Rating: 4 out of 5

Published on 14/01/2018 à 17h01 following a purchase from 03/12/2017

Good service to a good price! My delivery got delayed by one month so that is one star less! I haven't had time to test the stuff I bought so I can't evaluate yet