Mundo-Surf consistently delivers quickly and reliably, with fast, precise shipping and on-time delivery that keeps customers satisfied and returning for future purchases. Customers highlight careful packaging, careful handling of bulky items, and products arriving in perfect condition or better than expected, reinforcing trust in the store’s reliability and attention to detail. Helpful, professional service and knowledgeable recommendations stand out, with several mentions of friendly, responsive interactions and clear guidance during the buying process. Overall, shoppers praise the store for efficient transactions, strong product availability, and a positive, stress-free shopping experience.
Hello, the "delay" in the delivery is more than justified the dates were very complicated, if not square with Christmas would have arrived on time.... the only "but" is with the packaging of foam ....se should be disassembled in transport and I imagine that seeing what was more careful and arrived well ... I will repeat purchase without doubt thanks.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/12/2017
Very fast
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/12/2017
What I didn't like was that the order arrived late and I had to complain several times.
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Response from Mundo-Surf
Hello Maria Angeles and thank you for your comment. We are very sorry for the delay with the delivery of your order, we have made the relevant claims to the carrier.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/12/2017
Fast and effective
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 13/12/2017
Well
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/12/2017
Good site, easy procedure, fast shipping and good products. Some products could have better quality in the finish - with the "shaper's"branded keels"
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/11/2017
Quite a variety of products and good quality. The explanatory videos are quite good.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/11/2017
Good
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/11/2017
all good, the only thing is that I think that spending more than 200eur. the postage to the Balearic Islands should be free ... other online stores for much less money sent for free.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/02/2017
All good and fast
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/11/2017
I like it
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/11/2017
Very good
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/11/2017
Very good and fast
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 31/10/2017
well
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/10/2017
Payment could also be made by cash on delivery. Banks charge escasndalo commissions.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/10/2017
Efficient
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/10/2017
Somewhere it should say that the UV polyester is not suitable for filling deep things, for example the plugs. I ended up buying a UV kit and then another one with hardener.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/10/2017
Everything was correct. The treatment as always excellent
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/08/2017
The treatment is very good, I had a problem with the website and they solved it over the phone. As for advice, Sebas advised me well and knows what he is talking about.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/09/2017
Clear, fast and simple
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/09/2017
I am happy with my order, which I could follow from order to receipt with the information given by the people of the site.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 08/08/2017
I paid about 25 euros more for insurance and special packaging (which was a simple cardboard box. Besides I was guaranteed delivery in 24-48 hours, and it took a couple of days more. Sincerely I will think again to buy again via online. The product met all the features and expectations.
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Response from Mundo-Surf
Good morning Juan, 24.90 is the normal price of the shipping costs of the surfboard you bought, it is not a supplement, as all surfboards must travel with insurance and special packaging. Regarding the deadline, you placed your order on August 8 at 13h13, being after 12h30, it left as scheduled the next day, the 9th, and on the 10th at 16h43 they tried to deliver it to you. As there was no one at your address, Sending contacted you and arranged with you to deliver the next day, the 11th. Your package was delivered on the 11th at 16h48. I am sorry that you are disappointed by our service, but please note that the 48 hours deadline has been met, which could have been 24 hours if it had been delivered the first time, on the 10th.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 13/07/2017
Very reliable.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/07/2017
Everything perfect
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/07/2017
a bit expensive shipping
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/07/2017
Good
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/06/2017
All correct
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 31/05/2017
Price and speed
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/05/2017
The purchase process and shipping was good and fast. As advertised.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/05/2017
Prompt receipt of order
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/05/2017
The experience has been good. Fast and on time delivery.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/05/2017
I received what I wanted within the deadline in good condition.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 23/05/2017
I was charged for a product that was not in stock. I was also sent an email stating that my order had been shipped. Until I contacted them (and they were slow to respond) they did not inform me of the incident. It was a bad experience because the item in my order was a gift.
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Response from Mundo-Surf
Hi Inigo, We are very sorry for what happened, it was indeed a mistake on our part.
Regards and sorry again for the inconvenience, Laura.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/05/2017
it was not specified that he was not wearing an anklet
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/05/2017
Easy to purchase, meeting delivery deadlines
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 28/04/2017
Not exactly the product that I ordered apart came as a phone liner just like the cover of the table and it is not there, so bad this time.
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Response from Mundo-Surf
Hi Juan, this case should come exactly as described and pictured on the website. Can you please send a picture of the product received to [email protected]? Greetings Greetings Laura
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/04/2017
Everything is very clear. It gives a lot of security to buy online from you. Phenomenal.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/04/2017
Quick delivery, I had my order in two days.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/03/2017
All good
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/03/2017
recommended, 9
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