Customer reviews of Nanny Care

Beautiful alarm clock

As reported directly to Nannycare, in addition to the problems of misleading price displays on the website (when ordering from abroad, all prices are displayed exclusive of tax without this being specified, and the pop-up window announcing "more than X euros to take advantage of free delivery" then gives misleading information), there is a major problem in the description of the product "réducteur de lit bébé - Little Chick". Indeed, the Nannycare website states that, "Thanks to this crib reducer, baby will feel cocooned in softness and security for a good night's sleep. However, on receipt of the product, I found that it is not actually recommended to let a baby sleep in this "reducer", except for times of "supervised naps" (due to the risk of suffocation). This is an essential point which is not mentioned at all on the Nannycare website (on the contrary, the description suggests that the device is suitable for night-time use). In addition to the sentence quoted above, two examples: "The cot reducer folds up to take up very little space, so you can take it with you wherever you go! It can also be used in an umbrella bed", "for baby's sleep periods, the cot reducer creates a secure environment during the 1st months, on the back, with the legs slightly raised above the low edge, this position will enable baby to digest better").On the phone, the Nannycare person who answered me was particularly unpleasant and told me that Nannycare was not responsible for the products sold on their site (!!). She also told me that the description would be corrected to specify that the product is not suitable if the baby is not supervised, yet here we are a week later (May 4, 2023), and nothing has been changed. I find all this particularly serious on the part of a company which makes its turnover on the (legitimate) fears of parents, by selling all sorts of safe accessories. As far as I'm concerned, trust is totally broken and I'll never recommend anything from Nannycare.

Good site, product received quickly

Top customer service, fast delivery, I recommend Nanny Care.

Excellent product, very easy to use, extremely fast delivery.

Fast, careful shipping

Perfect

Fast delivery! Top.

Very bin, I found THE perfect alarm clock for my son, fast shipping

Perfect. Very fast shipping and the product met our expectations. We now sleep more reassured. Thank you Nanny Care !!!

Very complete

delighted with the purchase;

Excelente

Rather clear site

PerfectSAV at its best

It's easy to find your way around the site. No worries.

Me and my boyfriend bought the kinderkraft duo prime 2020 stroller in the color beige, ordered the 31.03.2023 in the morning, received the order the morning of the next day, 01.04.2023!!!! Incredibly fast delivery. Never seen anything like it, not even with amazon prime!Condition of the stroller new of course, except that once opened the package we noticed black spots of wheels on the mattress of the carrycot and also all around the carrycot. I contacted nannycare's after-sales service, and was advised to contact kinderkraft's after-sales service. They accepted my complaint and very quickly sent the replacement parts. Really super advised, the product and well on the site too!!!! Especially for the delivery, I'm still shocked ️Good luck with everything!

top!

Everything was perfect: order, delivery, product... I've been living since we installed the plate.

So far we're very satisfied. We sleep with peace of mind.

Fast shipping

Perfect, we're happy with the items and my children are delighted!

The site is very accessible and easy to navigateThe delivery went very well and quickly

Very good product that reassures ...

Very serious site fast delivery and we phoned for information and the lady was very friendly .

Very very fast delivery, ordered on Tuesday, received on Wednesday with very correct delivery charges.

Super site all for baby safety

Super rug too beautiful I love and super good quality

Easy to order on the site, fast delivery. Brand a little relay point.

Easy to use

The alarm clock works perfectly The downside, but also an interesting point, is that it runs on battery but doesn't last long and doesn't warn you until it's completely flat, but you can also leave it on the mains and that's good too For its price, its functionality is good!

Nanny care mattresses received very quickly

Very good

Product received the day after ordering, that's more than fast! The product works perfectly, fast and careful delivery. I recommend it!

The customer service is top notch, I had some problems with the delivery of my nanny and the lady was top notch! The site is very well done!

fast and convenient

simple, fluid site organization, attractive blog.

Well packaged, fast shipping

Fast delivery, parcel in perfect condition, pleasant driver.

Very good