Customer reviews of Nanny Care

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 611 published reviews
5 3 046 84% 4 379 10% 3 92 3% 2 46 1% 1 48 1%

Summary of reviews

The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.

Reviews 1 and 5 stars

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Jessica L.
Rating: 5 out of 5
following a purchase from 21/07/2022
Perfect fast delivery
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Monique V.
Rating: 5 out of 5
following a purchase from 20/07/2022
Site easy to navigate, clear and pleasant
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Juliana T.
Rating: 5 out of 5
following a purchase from 19/07/2022
I'm in Belgium and NannyCare made sure I received my parcel quickly and securely at home.
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Manon W.
Rating: 1 out of 5
following a purchase from 19/07/2022
Very disappointed with the delivery: the parcel was left on our doorstep in the middle of the street, even though we're in the center of town. We could not have found it, it could have been faulty... for the price it's really disappointing! We haven't tested it yet. We bought it, thinking it would be a good solution for more peaceful nights. To be seen.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 19/07/2022
Delighted with my purchase and surplus problem with the delivery they managed immediately and settle the problem with the carrier! I recommend!
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Alice D.
Rating: 5 out of 5
following a purchase from 19/07/2022
Fast, tracked delivery. Lots of choice on the Nanny Care site. Would recommend.
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Julien T.
Rating: 5 out of 5
following a purchase from 19/07/2022
Perfect, fast delivery and as ordered.
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Betsy M.
Rating: 5 out of 5
following a purchase from 18/07/2022
Fast, very good
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Mickael F.
Rating: 1 out of 5
following a purchase from 18/07/2022
Product quality concerns, malfunctions.
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Fatima E.
Rating: 1 out of 5
following a purchase from 16/07/2022
Very bad experience. Ordered a monitor + videophone pack and received it without the videophone. Had to prove via calls/emails/photos to then receive videophone. The image is of very poor quality, even during the day. The image is very pixelated. I made a claim and was asked for photos, which I provided 2 times, and I was asked for new ones. Amazon has much better quality and much cheaper ones. I wouldn't recommend it.
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Helene B.
Rating: 5 out of 5
following a purchase from 16/07/2022
Robot piscine recu tres vite le descriptif correspond au produit il vient déjà de travailler dans ma piscine 4x8 il est petit mais tres efficace et pratique le câble est assez long. tres contentje recommande le produit et le site
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Isabelle P.
Rating: 5 out of 5
following a purchase from 16/07/2022
Satisfied with the site and the order. Fast shipping. Delivery a little less but that's due to the deliveryman!
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Heloise M.
Rating: 5 out of 5
following a purchase from 15/07/2022
....
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Jean Luc L.
Rating: 5 out of 5
following a purchase from 14/07/2022
Very poor delivery
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Ludivine F.
Rating: 5 out of 5
following a purchase from 13/07/2022
Fast delivery, as per photos
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Anne-Emmanuelle B.
Rating: 5 out of 5
following a purchase from 12/07/2022
Clear product information and fast shipping.
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Pascale L.
Rating: 5 out of 5
following a purchase from 11/07/2022
Pile arrived on time and as expected. Fitted immediately and works very well
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Christelle F.
Rating: 5 out of 5
following a purchase from 10/07/2022
Easy, quick and careful ordering. I recommend without hesitation.
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Murielle B.
Rating: 5 out of 5
following a purchase from 09/07/2022
Everything went very well, to recommend
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Claudine F.
Rating: 5 out of 5
following a purchase from 09/07/2022
Product conforms and received very quickly.
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Muriel G.
Rating: 5 out of 5
following a purchase from 09/07/2022
Fast shipping, very good tracking
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Anthonia D.
Rating: 5 out of 5
following a purchase from 09/07/2022
Seller very responsive ordered at 13h received the next day 10h!
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Carine L.
Rating: 5 out of 5
following a purchase from 08/07/2022
collection from depot, patient customer service, attentive and very present. Perfect!
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Charlotte D.
Rating: 5 out of 5
following a purchase from 07/07/2022
Order arrived very quickly. Very easy to use and complete website.
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Siham J.
Rating: 1 out of 5
following a purchase from 06/07/2022
Service and really suck I look to have bought from you a me to have an answer it's really abused and the problem never resolved, received the bed broken.
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Capucine L.
Rating: 5 out of 5
following a purchase from 06/07/2022
Well-designed site that's easy to navigate
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Stéphanie A.
Rating: 5 out of 5
following a purchase from 06/07/2022
From the selection and shipping was fast, perfect
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Cécile C.
Rating: 5 out of 5
following a purchase from 06/07/2022
I haven't tried it yet because the baby hasn't arrived, but I've had nothing but good feedback.
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Jean-Luc C.
Rating: 5 out of 5
following a purchase from 06/07/2022
Good telephone contact.efficient.very fast delivery.
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Gwendoline G.
Rating: 5 out of 5
following a purchase from 06/07/2022
Very good
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Beatrice S.
Rating: 5 out of 5
following a purchase from 06/07/2022
Perfect! Customer service is very helpful and efficient!
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Estelle G.
Rating: 5 out of 5
following a purchase from 05/07/2022
Top!
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Manon B.
Rating: 5 out of 5
following a purchase from 05/07/2022
Very good product, really reassuring for parents.
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Maeva L.
Rating: 5 out of 5
following a purchase from 05/07/2022
Very good
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Leila C.
Rating: 5 out of 5
following a purchase from 04/07/2022
Happy with my purchase, reassuring for baby's naptime
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Emmanuelle P.
Rating: 5 out of 5
following a purchase from 03/07/2022
Simple site with lots of tips
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Sabrina D.
Rating: 5 out of 5
following a purchase from 02/07/2022
Very good site
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Manon M.
Rating: 5 out of 5
following a purchase from 02/07/2022
Item as pictured and received very quickly
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Sandrine Z.
Rating: 5 out of 5
following a purchase from 02/07/2022
Not disappointed with my purchase fast delivery
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Magalie C.
Rating: 5 out of 5
following a purchase from 01/07/2022
PERFECT Received promptly, well packaged TOP
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