Customer reviews of Nanny Care

9,5 /10

Based on 3 610 published reviews

5 3 045 84% 4 379 10% 3 92 3% 2 46 1% 1 48 1%

Summary of reviews

The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.

Reviews 2 and 4 stars

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Alain G.

Published on 13/02/2023 à 00h00 following a purchase from 06/02/2023

Fine

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Anne Charlotte C.

Published on 09/02/2023 à 00h00 following a purchase from 02/02/2023

Item arrived quickly. For the moment, nothing to report

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Christian C.

Published on 01/02/2023 à 00h00 following a purchase from 25/01/2023

not the easiest, but acceptable all the same

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Annie S.

Published on 29/01/2023 à 00h00 following a purchase from 22/01/2023

Fine

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Pauline G.

Published on 13/01/2023 à 00h00 following a purchase from 06/01/2023

Very good

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Nicolas D.

Published on 04/01/2023 à 00h00 following a purchase from 28/12/2022

No prob on order and delivery

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Chantal S.

Published on 01/01/2023 à 00h00 following a purchase from 25/12/2022

Easy site navigation. Fast delivery.

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Sarah M.

Published on 29/12/2022 à 00h00 following a purchase from 22/12/2022

Very nice site with attractive prices

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Jean-Marc D.

Published on 29/12/2022 à 00h00 following a purchase from 22/12/2022

Delivered promptly despite a carrier error that caused it to make a trip to Annecy....

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Lauryne L.

Published on 18/12/2022 à 00h00 following a purchase from 11/12/2022

Easy to use

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Michele A.

Published on 15/12/2022 à 00h00 following a purchase from 08/12/2022

Satisfied with the order and the product.minor problems with delivery due to a misunderstanding but the problem has been resolved!

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Marie C.

Published on 13/12/2022 à 00h00 following a purchase from 06/12/2022

Order, follow-up and delivery without any problems.

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Catherine V.

Published on 24/11/2022 à 00h00 following a purchase from 17/11/2022

Practical and fluid.

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Marie G.

Published on 24/11/2022 à 00h00 following a purchase from 17/11/2022

Site fairly easy to navigate, products fairly clear, easy to order.

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Deborah P.

Published on 23/11/2022 à 00h00 following a purchase from 16/11/2022

The site is okay but the delivery is unfortunately a big negative point that gives a bad image of the brand behind it is really too bad.

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Elodie R.

Published on 22/11/2022 à 00h00 following a purchase from 15/11/2022

Our son's physiotherapist recommended this mat for our baby, who sleeps on his stomach.

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Petit L.

Published on 22/11/2022 à 00h00 following a purchase from 15/11/2022

Deadline not met and no e-mail to inform me that it had arrived at the relay point....

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Caroline M.

Published on 21/11/2022 à 00h00 following a purchase from 14/11/2022

speed of delivery

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Julien L.

Published on 13/10/2022 à 00h00 following a purchase from 06/10/2022

Easy to order, delivery a little longer than expected.

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Marie G.

Published on 10/10/2022 à 00h00 following a purchase from 03/10/2022

rapid bed bumper reimbursement

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Amandine P.

Published on 03/10/2022 à 00h00 following a purchase from 26/09/2022

Batteries wear out quickly

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Sonia L.

Published on 14/09/2022 à 00h00 following a purchase from 07/09/2022

Good product

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Cindy D.

Published on 10/09/2022 à 00h00 following a purchase from 03/09/2022

We had to click several times on the product to see it appear in the shopping cart.

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Hélène J.

Published on 21/08/2022 à 00h00 following a purchase from 14/08/2022

Fine

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Martine G.

Published on 16/08/2022 à 00h00 following a purchase from 09/08/2022

Completely satisfied

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Annie G.

Published on 13/08/2022 à 00h00 following a purchase from 06/08/2022

I had a bit of trouble getting hold of them to ask for explanations about one of the bracelets, but then everything was fine.

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Guylaine D.

Published on 11/08/2022 à 00h00 following a purchase from 04/08/2022

Fast delivery, item as advertised

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Margaux T.

Published on 05/08/2022 à 00h00 following a purchase from 29/07/2022

dragon backpack ordered and dinosaur backpack received labeled dragon backpack!!! surely a labeling problem from stock it's a shame!!! being on vacation and really needing the bag I did not return it there is nothing to complain about the product it is very good.

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Rachid M.

Published on 02/08/2022 à 00h00 following a purchase from 26/07/2022

Very good, my son likes it

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Gilles F.

Published on 28/07/2022 à 00h00 following a purchase from 21/07/2022

Poor delivery, I had to call again to get my gift to its destination, but the customer service was efficient.

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Carine D.

Published on 27/07/2022 à 00h00 following a purchase from 20/07/2022

Don't promise 24 to 48 hours delivery when you're not sure of your delivery person. The parcel took 10 days to arrive! And what's more, I had ordered a Dinosaurs subject because it was available on the site, and it was only after payment that I was told it was no longer available... I had the choice between a refund (always complicated) and/or changing the subject... It's a pity because your product game was interesting ...

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Marie-Christine C.

Published on 25/07/2022 à 00h00 following a purchase from 18/07/2022

Delivery not cool we are asked to wait for delivery at such time and the hour came we are informed of a delivery problem on their part, so postponed to the next day so I made the leek for nothing

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Myriana B.

Published on 24/07/2022 à 00h00 following a purchase from 17/07/2022

Nice site, fast delivery, despite a 1-day delay.

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Hicham A.

Published on 20/07/2022 à 00h00 following a purchase from 13/07/2022

Correct product, fast delivery.

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Laëtitia M.

Published on 13/07/2022 à 00h00 following a purchase from 06/07/2022

The site is comprehensive but a bit cluttered, and you can't always find what you're looking for.

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Johann P.

Published on 13/07/2022 à 00h00 following a purchase from 06/07/2022

Simple and responsive.

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Julie B.

Published on 11/07/2022 à 00h00 following a purchase from 04/07/2022

The product is perfect but the delivery partner leaves something to be desired...

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Daniel A.

Published on 09/07/2022 à 00h00 following a purchase from 02/07/2022

well

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Maryse G.

Published on 08/07/2022 à 00h00 following a purchase from 01/07/2022

good satisfaction

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Aubéry B.

Published on 29/05/2022 à 00h00 following a purchase from 22/05/2022

Very good

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