Customer reviews of Nanny Care

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 610 published reviews
5 3 045 84% 4 379 10% 3 92 3% 2 46 1% 1 48 1%

Summary of reviews

The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2018
Easy, clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
Great customer service. I was contacted to let me know that one of the products I had ordered was out of stock and to ask if I wanted to continue with my order. I had a very pleasant person on the phone. The only negative point I'd mention is the rather high shipping costs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2018
Well organized
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/08/2018
It's a pity the dimensions weren't indicated, as it's not made for a square park.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2018
No problem with the order, its return and refund a little late (over 14 days) but the product description is wrong, hence our return.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2018
Good product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/07/2018
No problem with the order and return process, but the item received did not correspond to the description on the site: we ordered a wireless babyphone, and the one we received was the one we had ordered, but it did not have a wireless mode.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2018
Bonjour j'avais commander une plaque il y a 2 ans très satisfaitaite de cette achat j'attend des jumeaux.mon conjoint a commandé une une semaine dernière au lieu de 2 Et la Elle a augmenté assez dessus du coup Et il possible de bénéficier du même prix svp je dois la commander cette semaine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2018
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2018
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2018
Very good!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2018
The site is good, but you can be surprised when you buy because there are several companies managed by the same group and the correspondences are mixed up.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
the new mother is very satisfied with her mattress, and will be more reassured when looking after her baby.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2018
Well-designed site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2018
Lots of explanations and intuitive site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2018
Very satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2018
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2018
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2018
.RAS
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2018
Order handled and delivered quickly. Good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2018
Pleasant, intuitive site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2018
very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2018
Responsive and competent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2018
Clear, as delivered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2018
Clear, practical site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2018
A good site that could do with a little updating.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2018
Order placed without any problem and parcel received very quickly. Not yet tested as baby not yet born.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2018
Easy to use and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2018
The site is clear but I don't know if it's my phone but I find it takes a long time to load. Maybe the images are too heavy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2018
Good service and immediate response to hands as well as a very good follow-up.Delivery times to be improved.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2018
They are often out of stock or not much choice in colors.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2018
site well recommended to me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2017
Super, nothing to say, I highly recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2017
Clear and well explained.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
Very happy with my purchase, I put one star less for the delivery time (the delay was announced but there was more than expected).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2017
easy ordering and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2017
Clear website.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2017
Well, no problem to report.
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