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H
Rating: 4 out of 5
Fine
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Customer reviews of Nanny Care
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 610 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Reviews 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
Completely satisfied
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A
Rating: 4 out of 5
I had a bit of trouble getting hold of them to ask for explanations about one of the bracelets, but then everything was fine.
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J
Rating: 3 out of 5
Very reassuring for parents, but being woken up in the middle of the night because our daughter has turned on her side and the monitor no longer detects her BOF. I should point out that it's installed correctly in the center of her bed, on a rigid plate as recommended. We've only been using it for 3 nights, so we're hoping this will be the only stressful episode.
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G
Rating: 4 out of 5
Fast delivery, item as advertised
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A
Rating: 3 out of 5
Part of the order didn't match, so I had to provide proof of the preparation error, go back to the parcel relay to pick up the rest of the order and then send back what had been delivered by mistake ... 3 trips instead of one and no commercial gesture, what a shame!
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P
Rating: 3 out of 5
The requested measurements were not complied with
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R
Rating: 4 out of 5
Very good, my son likes it
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M
Rating: 4 out of 5
Delivery not cool we are asked to wait for delivery at such time and the hour came we are informed of a delivery problem on their part, so postponed to the next day so I made the leek for nothing
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M
Rating: 4 out of 5
Nice site, fast delivery, despite a 1-day delay.
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H
Rating: 4 out of 5
Correct product, fast delivery.
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L
Rating: 4 out of 5
The site is comprehensive but a bit cluttered, and you can't always find what you're looking for.
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J
Rating: 4 out of 5
Simple and responsive.
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J
Rating: 4 out of 5
The product is perfect but the delivery partner leaves something to be desired...
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D
Rating: 4 out of 5
well
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M
Rating: 4 out of 5
good satisfaction
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D
Rating: 3 out of 5
I didn't quite understand that there were 2 shippers - it's not easy when ordering.
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C
Rating: 3 out of 5
Very fast delivery. Product as described but too small for my baby. Height 65cm and weight 7kg.
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A
Rating: 4 out of 5
Very good
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P
Rating: 3 out of 5
The delivery time announced when ordering was not respected. Delivery 7 days after 48 to 72h announced.
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J
Rating: 4 out of 5
Fast delivery
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V
Rating: 4 out of 5
Good, no problems to report.
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J
Rating: 4 out of 5
Very fast shipping
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M
Rating: 4 out of 5
Very good product but delivery a little long. if there is a problem with the nanny care and I have to recommend one, I will be annoyed to remain without it for so long. to be reviewed at this level but satisfied with the quality for 3 years.
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L
Rating: 4 out of 5
Rout went smoothly from order to delivery.
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O
Rating: 4 out of 5
Product perfectly conforms to order
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D
Rating: 4 out of 5
Delivery took a little longer than expected, but was still very satisfactory.
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M
Rating: 4 out of 5
Well in my opinion on time delivery. I recommend this site. Good product.
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R
Rating: 3 out of 5
The crib bumper is far too large for a conventional crib
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F
Rating: 3 out of 5
Returns are at the customer's expense.
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M
Rating: 4 out of 5
Well no problem
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B
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
I had no trouble ordering, but the user experience is perhaps not optimal for discovery. I came to the site knowing what I wanted to buy, which made the process much easier.
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A
Rating: 4 out of 5
nothing to say
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A
Rating: 4 out of 5
fast delivery but not yet in use
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A
Rating: 3 out of 5
So the mattress seems to be doing its job, but the baby phone is very disappointing. The camera can only be placed on the bed, the image jumps around a lot, as if there were interference, and I thought it was in color with the light on, but that's not the case.
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A
Rating: 4 out of 5
Well done quote
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A
Rating: 4 out of 5
Fine
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A
Rating: 3 out of 5
Problems receiving a parcel (not sent or mislaid?). After a month without any news, I sent an e-mail asking for an explanation. I was called back promptly. The item was sent back immediately and received very quickly with an apology gift. So very disappointed that the item didn't arrive in time (for a birthday...) but very satisfied with the after-sales service.
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A
Rating: 4 out of 5
Well packed. But parcel received on Thursday for an order placed on Sunday, whereas it was indicated on the site that delivery would take 24 to 48 hours.
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