The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Best purchase we ever made for our baby !!! Indispensable! Thanks to nanny care, our baby has been sleeping in her own bed and room since she was 3 weeks old. Peace of mind at night is priceless! Every morning when we wake up, my husband and I say to ourselves"it's a good thing we have nanny care" we don't know what other parents do without it. And then this evening, nanny care rang for the 1st time. Our 4-and-a-half-month-old daughter was found with her head in her cuddly toy... and I'm the kind of parent who never leaves her in bed... accidents happen, it only takes one! Tonight, we've just saved our daughter's life thanks to nanny care, thank you for this invention.
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Response from Nanny Care
Thank you so much for your positive and touching feedback, we are deeply moved to know that our product was able to play a part in such an important moment for your family and, above all, that it helped save your daughter's life, it is for stories like yours that we are committed every day to promoting the Nanny which is of the highest quality and reliability. We wish you and your daughter lasting health and happiness. Please do not hesitate to contact us if you need anything else. Your satisfaction and well-being are our top priority. Mathilde from the Nanny Care team
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Clara L.
Rating: 5 out of 5
following a purchase from 28/07/2024
Delighted with this purchase!
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Response from Nanny Care
Thank you very much for your positive feedback! We are happy to know that your shopping experience on our site was pleasant, your satisfaction is our priority, and your compliments encourage us to continue improving our service. We hope to see you again soon!
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Carole F.
Rating: 5 out of 5
following a purchase from 18/07/2024
Very easy to find the information and products you need. All very clear.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Nadine P.
Rating: 5 out of 5
following a purchase from 28/07/2024
Very good
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Sylvie V.
Rating: 5 out of 5
following a purchase from 24/07/2024
Satisfied with both the speed of delivery and the quality of the item.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Hélène C.
Rating: 5 out of 5
following a purchase from 15/07/2024
Simple, pleasant site
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Camille L.
Rating: 5 out of 5
following a purchase from 24/07/2024
Fast delivery and responsive customer service! I recommend
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Julien P.
Rating: 5 out of 5
following a purchase from 18/07/2024
Perfect, fast delivery and quality product
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Mélanie T.
Rating: 5 out of 5
following a purchase from 17/07/2024
Very fast delivery We already know the product And we needed a 2nd for our future children. I recommend the Nanny Care product.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue offering the best possible service. See you soon on our website!
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Assya S.
Rating: 5 out of 5
following a purchase from 15/07/2024
Received as announced
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Julia F.
Rating: 5 out of 5
following a purchase from 14/07/2024
Reassuring, works very well.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Bénédicte L.
Rating: 5 out of 5
following a purchase from 04/07/2024
Fast delivery on this nothing to say
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Emmanuel T.
Rating: 5 out of 5
following a purchase from 01/07/2024
Smooth interface and fast, efficient delivery.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Delphine S.
Rating: 5 out of 5
following a purchase from 09/07/2024
Perfect
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Camille M.
Rating: 5 out of 5
following a purchase from 01/07/2024
Very good
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Laurence R.
Rating: 5 out of 5
following a purchase from 27/06/2024
Very well done, simple and efficient
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Julien H.
Rating: 5 out of 5
following a purchase from 21/06/2024
Reliable
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Gwendoline D.
Rating: 5 out of 5
following a purchase from 19/06/2024
Quality products
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Joy R.
Rating: 5 out of 5
following a purchase from 16/06/2024
Order quickly received
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Magali E.
Rating: 5 out of 5
following a purchase from 06/06/2024
Very good
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Sandrine L.
Rating: 4 out of 5
following a purchase from 31/05/2024
Comprehensive site, well explained products. The only downside was that after ordering the package could not be tracked (maybe because I'm in Switzerland and not in France). Otherwise top
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to know that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. Concerning the tracking of your parcel, you should have received an email with the tracking number and have the possibility to follow the delivery. Please note that our customer service remains at your disposal from Monday to Friday from 9am to 5pm. See you soon on our website!
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Lea J.
Rating: 5 out of 5
following a purchase from 09/06/2024
Indispensable and very reassuring! I recommend you 1000%.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Samantha M.
Rating: 5 out of 5
following a purchase from 30/05/2024
Order received very quickly.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Brigitte B.
Rating: 5 out of 5
following a purchase from 29/05/2024
Product availability and speed of delivery
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Christiane O.
Rating: 4 out of 5
following a purchase from 24/05/2024
It's a birth gift sent directly to those concerned
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Response from Nanny Care
Thank you very much for your positive feedback! See you soon on our site!
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Annie C.
Rating: 4 out of 5
following a purchase from 31/05/2024
NOT YET IN USE, BUT A SAFETY FEATURE FOR THE BABY
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Response from Nanny Care
Thank you very much for your positive feedback! We look forward to hearing from you. See you soon on our site!
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Christine B.
Rating: 5 out of 5
following a purchase from 22/05/2024
Very good information on the products and their use. Fast delivery.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Johanie D.
Rating: 5 out of 5
following a purchase from 01/06/2024
Excellent, reassuring product.
Easy to install.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Margaux G.
Rating: 5 out of 5
following a purchase from 21/05/2024
Very good
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue offering the best possible service. See you soon on our website!
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Aljuamary G.
Rating: 5 out of 5
following a purchase from 31/05/2024
Todavia no lo he usado pero ha simple vista parece bn
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Sandra P.
Rating: 5 out of 5
following a purchase from 30/05/2024
Easy navigation
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Maude L.
Rating: 5 out of 5
following a purchase from 19/05/2024
Order received promptly
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Diane O.
Rating: 5 out of 5
following a purchase from 30/05/2024
Clear, sharp and precise. Fast, efficient delivery... unheard of.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Amelie M.
Rating: 4 out of 5
following a purchase from 26/05/2024
Order processed and shipped quickly
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Kandée S.
Rating: 5 out of 5
following a purchase from 14/05/2024
I was pleasantly surprised by the extremely fast delivery time! The quality of the article is also very good. I placed my order on the basis of the positive reviews, so I'm recommending this site to others!
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Corinne T.
Rating: 5 out of 5
following a purchase from 20/05/2024
Fast and efficient Bravo
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Marjorie D.
Rating: 5 out of 5
following a purchase from 10/05/2024
Very satisfied
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Yael I.
Rating: 5 out of 5
following a purchase from 01/05/2024
I went through the website, which was clear. I didn't need customer service.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Marie-Anne E.
Rating: 4 out of 5
following a purchase from 13/05/2024
At the time of payment I did not find the delivery address of the future parents so I had it delivered to my home.
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Response from Nanny Care
Thank you very much for your positive feedback! See you soon on our site!
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Chloe W.
Rating: 5 out of 5
following a purchase from 13/05/2024
We're about to welcome our third child and this is the third time we've ordered the "nanny care essentiel" mattress. Time between ordering on the website and receiving the parcel: 48h! Impeccable service, we recommend!
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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