/10
★★★★★
based on 623 reviews published
★★★★★
based on 623 reviews published
Latest customer reviews
5
/5
★★★★★
Great product, delivery time met
Lara C.
purchased on 26/05/2024
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5
/5
★★★★★
I am very satisfied from the order to the reception of the parcels. Thank you for your seriousness
Clara M.
purchased on 18/05/2024
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Answer from nataliaspzoo.eu
Thank you very much for your positive feedback, we really appreciate it! We are delighted that your order went well and that you are satisfied with our services. We hope to see you soon on our site. Thank you for your trust and loyalty.
5
/5
★★★★★
Nice product. Excellent quality/price
Roberto C.
purchased on 20/05/2024
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1
/5
★☆☆☆☆
Unfortunately, I am not satisfied because the cover is too small and there is no information on how to return it! I will therefore be sending it back at my own expense.
Birgit S.
purchased on 17/05/2024
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Answer from nataliaspzoo.eu
How do you do?
Thank you for your message.
Unfortunately, we cannot fully understand your comment as you have not provided any information about the mattress you have or its size. If you have a folding mattress from another manufacturer, our cover may not fit and this is understandable. It is not our fault that you have chosen the wrong size of cover for your mattress.
How to make a return is also described on our website under the heading "Shipping and return address": https://nataliaspzoo.de/content/3-versand-und-ruecksendeadresse
The return costs are also clearly regulated. We do not charge any additional fees for the product, so the customer returning the goods bears the costs themselves. This complies with the statutory provisions for returns for online purchases.
We hope that this information will help you.
Kind regards
The Natalia Spzoo team
Thank you for your message.
Unfortunately, we cannot fully understand your comment as you have not provided any information about the mattress you have or its size. If you have a folding mattress from another manufacturer, our cover may not fit and this is understandable. It is not our fault that you have chosen the wrong size of cover for your mattress.
How to make a return is also described on our website under the heading "Shipping and return address": https://nataliaspzoo.de/content/3-versand-und-ruecksendeadresse
The return costs are also clearly regulated. We do not charge any additional fees for the product, so the customer returning the goods bears the costs themselves. This complies with the statutory provisions for returns for online purchases.
We hope that this information will help you.
Kind regards
The Natalia Spzoo team
5
/5
★★★★★
Super fast process! Thank you very much
Imke J.
purchased on 19/05/2024
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5
/5
★★★★★
Very good product, and very good service, I recommend
Fabrice B.
purchased on 13/05/2024
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Answer from nataliaspzoo.eu
Thank you for your positive feedback, Fabrice! We're delighted that our product and service met your expectations. Please do not hesitate to contact us should you require any further assistance or advice. We appreciate your recommendation. Thank you again for your confidence in Natalia Spzoo!
5
/5
★★★★★
I ordered a customized mattress for our cradle and am very satisfied with the delivered product. .... Would order again !!!
Cornelia F.
purchased on 03/05/2024
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5
/5
★★★★★
All good, so far untested
Enrique F.
purchased on 11/05/2024
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5
/5
★★★★★
Very good, except for the carrier (GLS) who delivered the order in several parts and did not take into account the delivery day requested by the customer to postpone the second delivery. The GLS driver was most sympathetic, although he had nothing to do with it.
Bruno M.
purchased on 10/05/2024
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Answer from nataliaspzoo.eu
Thank you for your positive feedback on our site. We are delighted that you are satisfied with your purchase from Natalia Spzoo. We are sorry for the inconvenience caused by the carrier and we will take into account your remark to improve our delivery service in the future. We hope to see you soon on our site. We hope to see you soon!
5
/5
★★★★★
Good mattress at a reasonable price
Hilka G.
purchased on 10/04/2024
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5
/5
★★★★★
Product arrived quickly, matching the description. All ok!
Antonio S.
purchased on 08/05/2024
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5
/5
★★★★★
Totally met my expectations good price-performance ratio are very satisfied. Would order again immediately if necessary.
Gerhard B.
purchased on 25/04/2024
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5
/5
★★★★★
It is wonderful,I did not expect so beautiful
Andrea F.
purchased on 06/05/2024
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5
/5
★★★★★
Delivery a little long
Thierry D.
purchased on 01/05/2024
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Answer from nataliaspzoo.eu
Thank you for your feedback, Thierry. We're sorry that the delivery took a bit long for you. We do our best to improve our delivery times and we hope this didn't affect your experience with Natalia Spzoo too much. We appreciate your loyalty and support!
5
/5
★★★★★
Everything fits
Robert K.
purchased on 02/05/2024
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5
/5
★★★★★
Beautiful and well made. Arrived on time with no defects.! Great for the van
Alberto C.
purchased on 01/05/2024
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5
/5
★★★★★
Excellent product
Germano A.
purchased on 01/05/2024
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5
/5
★★★★★
Fast delivery, item conforms, excellent value for money! I recommend
Elise A.
purchased on 30/04/2024
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Answer from nataliaspzoo.eu
Thank you very much for your positive review, we are delighted that your experience with Natalia Spzoo went well! We hope to see you soon on our site for future purchases. Have a nice day!
5
/5
★★★★★
Satisfied, very fast shipping!
Gaël D.
purchased on 29/04/2024
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Answer from nataliaspzoo.eu
Thank you for your positive feedback on our site, we are delighted that your experience with Natalia Spzoo lived up to your expectations. We look forward to serving you again in the future.
5
/5
★★★★★
Vast selection of folding mattresses. Excellent value for money. Clear and timely communications. Delivery on time. Product packed with care.
Mimma Carmela N.
purchased on 25/04/2024
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5
/5
★★★★★
Mattress fits perfectly, great quality I am very satisfied
Philipp W.
purchased on 23/04/2024
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5
/5
★★★★★
Everything went well!
Peter R.
purchased on 24/04/2024
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5
/5
★★★★★
Very nice article, the fabric is pleasant, the cover easy to put on with the zippers all around.
Annick B.
purchased on 20/04/2024
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Answer from nataliaspzoo.eu
Thank you very much for your positive feedback on our product. We're delighted that you like the cover and that it's easy to use. We hope to see you soon on our site!
5
/5
★★★★★
Careful delivery, conforms to the product purchased.
Catherine D.
purchased on 22/04/2024
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Answer from nataliaspzoo.eu
Hello Catherine, thank you for your positive feedback on our Natalia Spzoo website. We are delighted that you appreciated our delivery service and that the product met your expectations. Thank you for your 5/5 rating, it encourages us to continue our efforts to satisfy our customers. We look forward to seeing you again on our site. Sincerely, The Natalia Spzoo team.
5
/5
★★★★★
Very happy, I had a problem with the delivery man and your site was super responsive.
Magali B.
purchased on 19/04/2024
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Answer from nataliaspzoo.eu
Thank you very much for your positive review, we are pleased that we were able to quickly resolve your issue with the delivery person. Customer satisfaction is our top priority. See you soon on Natalia Spzoo!
5
/5
★★★★★
Excellent
Simone R.
purchased on 12/04/2024
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5
/5
★★★★★
Superb quality, as per photo, thick and comfortable mattress, very fast delivery, I'm delighted.
Jacqueline T.
purchased on 12/04/2024
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Answer from nataliaspzoo.eu
Thank you very much Jacqueline for your positive feedback on our site and on the Natalia Spzoo mattress. We are delighted that you are satisfied with your purchase and that you appreciated the quality and speed of our service. Your satisfaction is our priority, so don't hesitate to come back to us if you need anything.
5
/5
★★★★★
For now I can speak
Giorgio G.
purchased on 08/04/2024
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5
/5
★★★★★
Super
Hannelore S.
purchased on 07/04/2024
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5
/5
★★★★★
I am very satisfied. From the order to the delivery. The goods fit perfectly and good quality
Ana C.
purchased on 30/03/2024
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