★★★★★
based on 673 reviews published
Latest neutral customer reviews
It was not clearly visible on the Internet that the item was not suitable for our needs. The service by e-mail with the employee, Mr. Musial, regarding a problem resolution/return was very good.
Very satisfied with the fast shipping (DHL), the dog basket seems to be of good quality - but unfortunately my dog refuses to use it, I think the reason is the fact that there is a just border on two sides... too bad.
Delivery very fast and everything great. The wrong color was delivered or the pictures online are a total hoax. I don't need an exchange as I needed the product straight away. Still a pity.
Package never arrived, immediately refunded but no contact with seller
Perfect
Fast and uncomplicated
Nous vous remercions pour votre achat et votre feedback positif. Nous sommes heureux que vous soyez satisfait de notre service et que tout se soit déroulé rapidement et sans complications.
Cependant, nous avons remarqué que vous ne nous avez donné que 3 étoiles sur 5. Nous serions très heureux si vous pouviez nous dire ce que nous pouvons améliorer afin de vous offrir un meilleur service à l'avenir.
Nous vous remercions encore une fois pour votre achat et vos commentaires.
Avec nos meilleures salutations,
L'équipe du service clientèle de Natalia Spzoo
Shipping speed Note 4. item quality Note 3 tracking Note 1.
The Wsre is perfect and fits like a glove, shipping is a bit expensive. Therefore 1 star deduction.
The color is not what I expected. The package was left in the hall without me being notified, but I had asked for it when I ordered. Otherwise good value for money.
Nothing to complain about. Deadlines respected. Object conforms to the description.
Thank you very much and we wish you all the best for the new year.
Team Natalia Spzoo