Natureluxy-shop consistently delivers with fast processing and express shipping, with many customers noting delivery in under 48 hours and ultra-fast or top-notch shipping. The product experience is repeatedly described as matching expectations and being effective, with items arriving well packaged and in line with descriptions and photos. Customer service is highlighted for responsiveness and helpfulness, contributing to complete satisfaction and trust, with several buyers returning for repeat purchases and recommending the store. Overall, customers emphasize reliable, swift delivery, clear product quality, and supportive service as strong, recurring strengths.
Good first experience with this site. To be renewed!
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Response from Natureluxy-shop
Thank you very much for your positive feedback on our Natureluxy-shop site! We are delighted that your first experience met your expectations and we hope to see you again soon among us. See you soon!
Best regards,
The Natureluxy-shop team
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Hayate B.
Rating: 4 out of 5
following a purchase from 04/01/2024
thank you
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Response from Natureluxy-shop
Thank you for this positive feedback on our site Natureluxy-shop. Please feel free to share your suggestions so that we can continue to improve our services. See you soon!
Best regards,
The Natureluxy-shop team
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Moctar D.
Rating: 4 out of 5
following a purchase from 14/12/2023
I recently noticed that home delivery is now charged at €11.90. I find this really unfortunate as there is nothing to justify such a price.
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Response from Natureluxy-shop
We are sorry to hear that you are disappointed with the price of home delivery. Our packages are shipped with Chronopost which generally offers express delivery, usually delivered the next day, hence its price of €11.90, but you have the option to choose free delivery to a pickup point from €29 and €4.90 for a basket under €29.
We always try to maintain reasonable prices while preserving our service and the quality of our products. We apologize for the inconvenience caused.
The Natureluxy-shop team
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Valrie B.
Rating: 4 out of 5
following a purchase from 03/12/2023
Very good weekend product but it took me a long time to receive it
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Response from Natureluxy-shop
Thank you Valerie for your review! We are happy that our product met your expectations. We just checked your tracking, the package was delivered to the relay point in 24 hours. You may have confused it with another order.
The Natureluxy-shop team
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Eliane P.
Rating: 4 out of 5
following a purchase from 23/11/2023
Simply perfect. Delivery times, care in packaging, quality of the essential oil, price-quality ratio hardly comparable
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Response from Natureluxy-shop
Thank you very much Eliane for liking your experience with Natureluxy-shop! We are happy that you appreciated our delivery times, care in packaging, quality of the essential oil and price/quality ratio. We look forward to seeing you again soon!
The Natureluxy-shop team
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Douniya T.
Rating: 2 out of 5
following a purchase from 06/11/2023
Very long to receive, packaging half open...
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Response from Natureluxy-shop
Hello Douniya, thank you for sharing your opinion with us. We are sorry that your order took longer than expected to reach you. We take note of your comments on the packaging and will do our best to improve this in the future. Your satisfaction is our priority and we will do everything possible to make your next order a positive experience.
Best regards,
The Natureluxy-shop team
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Brigitte B.
Rating: 4 out of 5
following a purchase from 25/09/2023
Fast and efficient
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Response from Natureluxy-shop
Thank you Brigitte for your feedback! We are happy that the speed and efficiency of Natureluxy-shop have satisfied you!
The Natureluxy-shop team
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Mariejolle D.
Rating: 2 out of 5
following a purchase from 16/09/2023
Very fast delivery, and excellent condition upon arrival.
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Response from Natureluxy-shop
Hello Mariejolle, we are delighted that your order arrived quickly and in perfect condition. We hope you will continue to enjoy Natureluxy-shop products and services. Thank you for sharing your feedback.
You surely made a clicking error for the rating but that’s not a problem, the essential thing is that you are satisfied.
The Natureluxy-shop team
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Patricia L.
Rating: 2 out of 5
following a purchase from 06/08/2023
Products received quickly, not in French, and especially no instructions, really a big shame
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Response from Natureluxy-shop
Hello Patricia,
We are sorry that your experience has not been satisfactory, regarding the instructions in general for oils and creams, they are printed on the packaging such as benefits, usage advice, precautions, and other information about the products.
The Natureluxy-shop team
A
Aamoum M.
Rating: 4 out of 5
following a purchase from 03/08/2023
Serious seller
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Jamila B.
Rating: 4 out of 5
following a purchase from 12/06/2023
Good
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Aissatou D.
Rating: 4 out of 5
following a purchase from 07/06/2023
I am satisfied with my purchases, thank you
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Astou S.
Rating: 4 out of 5
following a purchase from 08/06/2023
Fast delivery quality product I have been ordering for years
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Mogne T.
Rating: 4 out of 5
following a purchase from 05/06/2023
order delivered quickly and seriously
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Ahmed G.
Rating: 4 out of 5
following a purchase from 05/06/2023
Satisfied
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Rafida S.
Rating: 4 out of 5
following a purchase from 24/05/2023
In use
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Fahima K.
Rating: 4 out of 5
following a purchase from 23/05/2023
Perfect thank you for the rapid delivery and the magnificent products
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Kissa R.
Rating: 4 out of 5
following a purchase from 10/05/2023
Very good product. Order and delivery as expected.
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Myriam M.
Rating: 4 out of 5
following a purchase from 05/05/2023
Nothing to say, deadline respected
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Fatiha T.
Rating: 4 out of 5
following a purchase from 01/05/2023
Hello, I am happy with the product but I would have liked to be delivered at home and the box is large enough to receive a package. I am still completely satisfied with your products.
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Eric M.
Rating: 4 out of 5
following a purchase from 25/04/2023
In accordance with the order
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Haby S.
Rating: 4 out of 5
following a purchase from 23/04/2023
POSITIVE
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Carine D.
Rating: 4 out of 5
following a purchase from 11/04/2023
Product conforms to the announcement Argan anti-aging cream from Morocco 100% natural (however what bothers me is that when you open the jar there is no sealed film) and as far as I'm concerned when I put the cream on my face first it spreads well and then my skin feels tight. Natureluxy shop I recommend fast shipping and careful packaging only downside for me (Belgium) the shipping costs too high 14.90€
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Marie J.
Rating: 4 out of 5
following a purchase from 07/04/2023
Super well received
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Tina G.
Rating: 4 out of 5
following a purchase from 25/03/2023
Rather fast shipping and careful products conforming
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Rachida B.
Rating: 4 out of 5
following a purchase from 08/03/2023
Package well packaged. Items conforming.
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Fahima K.
Rating: 4 out of 5
following a purchase from 04/03/2023
The goods arrived in a few days. Thank you for your good deal. The goods were good. Thank you
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Hadidja T.
Rating: 4 out of 5
following a purchase from 02/02/2023
Package received in good condition
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Antonio Z.
Rating: 4 out of 5
following a purchase from 19/01/2023
Very good product, I recommend
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Rima D.
Rating: 4 out of 5
following a purchase from 12/01/2023
I am satisfied, what matters to me is the quality of the product!
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Ali G.
Rating: 4 out of 5
following a purchase from 11/01/2023
Order received packaging in good condition. Products great.
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Samia G.
Rating: 4 out of 5
following a purchase from 10/01/2023
GOOD PRODUCTS
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Michle C.
Rating: 4 out of 5
following a purchase from 08/01/2023
ALL OK
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Guy L.
Rating: 4 out of 5
following a purchase from 16/12/2022
The good quality products arrived very quickly
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Fatma B.
Rating: 4 out of 5
following a purchase from 08/12/2022
It's been 3 days since I've been using the products, so I'm waiting to see if my hair grows or not
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Claire B.
Rating: 4 out of 5
following a purchase from 19/11/2022
Quick and careful shipping, the product seems to be of good quality.
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Claire R.
Rating: 4 out of 5
following a purchase from 22/11/2022
Order well followed; very good product; just disappointed by the presentation of the night cream (presentation in the form of a pump like for shaving foams)
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Claire C.
Rating: 4 out of 5
following a purchase from 02/11/2022
Satisfied
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Yonca K.
Rating: 4 out of 5
following a purchase from 29/10/2022
Nothing to report
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Cédric D.
Rating: 4 out of 5
following a purchase from 27/10/2022
Delivery as per schedule
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