Customer reviews of Nauticmar

9,5 /10

Based on 423 published reviews

5 360 85% 4 39 9% 3 11 3% 2 3 1% 1 10 2%

Summary of reviews

The online store Nauticmar is highly regarded for its fast and efficient delivery service, with many customers noting that their orders arrived well-packaged and in perfect condition, often quicker than expected. The product quality consistently meets customer expectations, as items such as kayaks and paddles are described as durable and reliable, matching the specifications provided in the catalog.

Reviews 3 and 4 stars

Reset filters

Comprador verificado

Published on 09/08/2021 à 14h25 following a purchase from 21/07/2021

Everything correct.

Translated reviews

Response from Nauticmar Published on 07/09/2021

Thank you very much for your feedback, it has been a pleasure dealing with you!

Comprador verificado

Published on 09/08/2021 à 10h57 following a purchase from 05/08/2021

The product very good but the delivery person is very rude, was very upset and doesn't even know how to use GPS. Other than that, 10 (although perhaps if they had notified more or less when he was going to come exactly it would have been better)

Translated reviews

Response from Nauticmar Published on 10/08/2021

Thank you for your feedback, unfortunately we have no control over the delivery drivers of the transport companies. We hope you enjoy your purchase, regards!

Comprador verificado

Published on 02/08/2021 à 12h18 following a purchase from 30/07/2021

I am happy, more information about the delivery is needed earlier

Translated reviews

Response from Nauticmar Published on 03/08/2021

Thank you very much for your feedback, we hope you enjoy your purchase!

Comprador verificado

Published on 24/07/2021 à 22h05 following a purchase from 24/06/2021

It is a very versatile board having a considerable size in a reduced space but it suffers from having marks when folded in half to roll up. It is necessary to use the empty side of the pump to leave the board almost empty to be able to fold it and fit it in the transport bag, which is quite tight. I find the paddle a bit short at 1.80m and only extends to 1.90m when other models reach about 2.10m. The board is very fast with good glide and easy to maneuver.

Translated reviews

Response from Nauticmar Published on 13/09/2021

Thank you for your review Álvaro. We take note of your review for our own information. We hope you enjoy your board, regards!

Comprador verificado

Published on 24/07/2021 à 09h35 following a purchase from 20/07/2021

I don't have the board I ordered. They offered me another one that they said was much better, but seeing the characteristics, I think it is of inferior quality.

Translated reviews

Response from Nauticmar Published on 29/07/2021

Thank you very much for your feedback. We wanted to help you from the very beginning, offering you a better quality and more expensive board for the same price, we are sorry that it was not to your liking in the end. Thank you and best regards!

Comprador verificado

Published on 19/07/2021 à 17h04 following a purchase from 15/07/2021

Since it is not a store, payment must be made online by connecting to the internet and it can be somewhat cumbersome.

Translated reviews

Response from Nauticmar Published on 21/07/2021

Thank you very much for your feedback! It has made us realize that we need to improve in this area and we have already implemented solutions! Thanks again and we hope you enjoy your purchase.

Comprador verificado

Published on 15/07/2021 à 09h56 following a purchase from 04/07/2021

Poor assembly quality.

Translated reviews

Response from Nauticmar Published on 13/09/2021

Thank you for your review Daniel, fortunately this problem only affected a couple of units, regards!

Comprador verificado

Published on 15/07/2021 à 09h55 following a purchase from 04/07/2021

Despite not keeping the product due to poor manufacturing quality, the sales team compensated with their excellent attention, understanding, and service. I recommend 100%. The purchase at Nauticmar.

Translated reviews

Response from Nauticmar Published on 19/07/2021

Thank you very much for your feedback, it was a pleasure to deal with you and you know where to find us!

Comprador verificado

Published on 13/05/2021 à 13h41 following a purchase from 15/03/2021

Good board for starting in waves and for small walks or crossings.

Translated reviews

Response from Nauticmar Published on 13/09/2021

Thank you very much for your feedback, we hope you enjoy your purchase, it has been a pleasure dealing with you!

Comprador verificado

Published on 31/03/2021 à 05h28 following a purchase from 30/03/2021

Variety and good products at competitive prices.

Translated reviews

Response from Nauticmar Published on 01/04/2021

Thank you very much for your feedback, our attention is always on providing you with the best service at the best prices. We are here for whatever you need!