Customer reviews of NC BEAUTY PRO

Dear Customer, I am sorry to hear that you have encountered difficulties with the receipt of your parcel and I understand your disappointment in this matter. As NC Beauty Po, we strive to provide a reliable delivery service, however, we are not responsible for any changes in relay points made by La Poste. We understand your frustration and would like to assure you that we are doing our best to resolve this issue with our delivery partner. We sincerely hope that despite this inconvenience, you will be satisfied with your purchase and that our products will meet your expectations. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help. Sincerely, Marina NC Beauty Po

Hello, Thank you for taking the time to share your thoughts about your experience with NC Beauty Pro. We are delighted to hear that your package was well packaged and delivered promptly. However, we understand your concern regarding shipping costs and taxes. We would like to clarify that for your order, the delivery option chosen was Chronopost, our fastest but most expensive service. For future orders, we suggest you opt for Colissimo, which offers free delivery from €80 and remains a reliable and efficient option. As far as taxes are concerned, we would like to inform you that the VAT applied is a legal rate set at 20% for all purchases in France. Unfortunately, as a retailer, we cannot change this rate. This tax is imposed by law and applies uniformly to all products and services. We hope this information sheds some light on the reasons behind delivery and tax costs. We remain at your disposal for any further questions and sincerely hope that you will consider ordering from NC Beauty Pro again. Sincerely, The NC Beauty Pro Team