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B
Rating: 1 out of 5
Until today I have not received the package, yet I had clearly specified in person but it is something else, all my sent emails have not been answered.
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Customer reviews of Nerina Bijoux
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 867 published reviews
Summary of reviews
The online store Nerina Bijoux has garnered praise for its beautiful jewelry, with many expressing delight over the intricate designs and quality of the pieces. Customers frequently mention the fast and reliable delivery service, highlighting the quick arrival of their orders and well-packaged items, which often align perfectly with what was displayed online. The free tracked shipping option is particularly appreciated, as it adds to the overall positive shopping experience.
1 star review
Reset filtersC
Rating: 1 out of 5
I am disappointed with the quality of the jewelry. After sending an email requesting the return and refund of the purchase, I have not received a response nor have I been contacted.
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Response from Nerina Bijoux
Hello Coralie,
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experience did not meet your expectations. Your satisfaction is our priority, and we are committed to resolving your issue. We invite you to contact our customer service directly to ensure immediate follow-up on your return and refund request.
Thank you for your understanding and trust.
Best regards,
The Nerina Bijoux team
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experience did not meet your expectations. Your satisfaction is our priority, and we are committed to resolving your issue. We invite you to contact our customer service directly to ensure immediate follow-up on your return and refund request.
Thank you for your understanding and trust.
Best regards,
The Nerina Bijoux team
G
Rating: 1 out of 5
Package never arrived
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B
Rating: 1 out of 5
I bought the product on December 12, today is January 4 and I still haven't received it and if I go to the order tracking it is still in France since the 18th, so it's lost. I have requested a refund and you have denied it. Bad press in every aspect. The PayPal case is already in progress. A zero in every aspect, I certainly will not recommend it.
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C
Rating: 1 out of 5
I did not receive my order
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A
Rating: 1 out of 5
My package was only shipped a week after the order. Moreover, my multiple emails to inquire about my order did not receive any response.
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M
Rating: 1 out of 5
My order did not arrive I have not heard from him
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J
Rating: 1 out of 5
To be avoided! Order didn't arrive after a month and nobody answered my emails! Scam in sight!!!!
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N
Rating: 1 out of 5
Disappointed by the quality
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V
Rating: 1 out of 5
I've just ordered some "Buddhist" bracelets - what a disappointment! They're made of vulgar pvc plastic: for children, perhaps? Not serious! Very disappointed, I've sent them back and I'm waiting for a refund...I don't recommend it!
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C
Rating: 1 out of 5
I did not receive my package I can not give my opinion
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P
Rating: 1 out of 5
Ordered a bracelet and a ring on July 5....we are on July 20 have not seen anything yet.
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絢
Rating: 1 out of 5
I haven't received the package, but it's marked as "shipped" in the My Page. The tracking number doesn't work, so I don't know what's going on.
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S
Rating: 1 out of 5
Very disappointed because size is really small!
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Response from Nerina Bijoux
Hello,
The sizes are standard jewelry sizes. You can measure the circumference of your finger. For example, if your finger is 52mm in circumference you should choose a size 52.
We remain at your disposal if you need help choosing a size 😊.
The sizes are standard jewelry sizes. You can measure the circumference of your finger. For example, if your finger is 52mm in circumference you should choose a size 52.
We remain at your disposal if you need help choosing a size 😊.
C
Rating: 1 out of 5
Parcel not received, the merchant is informed that the parcel has not arrived. But he gives us no news about the processing of our order. He collects the parcel from the carrier and does not keep us informed. I strongly advise against this, except if you want to have a credit note.
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J
Rating: 1 out of 5
The necklace broke the first time I wore it, I'm disappointed.
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