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F
Rating: 5 out of 5
Jewelry of very good quality. Perfect
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Customer reviews of Nerina Bijoux
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 867 published reviews
Summary of reviews
The online store Nerina Bijoux has garnered praise for its beautiful jewelry, with many expressing delight over the intricate designs and quality of the pieces. Customers frequently mention the fast and reliable delivery service, highlighting the quick arrival of their orders and well-packaged items, which often align perfectly with what was displayed online. The free tracked shipping option is particularly appreciated, as it adds to the overall positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersE
Rating: 5 out of 5
Ring received on time with a nice pouch. (a certificate of authenticity would be welcome)
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M
Rating: 5 out of 5
Speed of shipping, and very pretty jewelry, which was very well received.
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M
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Order received quickly, the earrings are identical to the description and very beautiful!
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C
Rating: 5 out of 5
This ring has 3 slightly thin bands to my taste, but it is still pretty and the quality is always there over time with Nerina jewelry
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D
Rating: 5 out of 5
Very pretty, interesting price. Really satisfied!
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M
Rating: 5 out of 5
Very beautiful jewelry received quickly
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A
Rating: 5 out of 5
Order received quickly and jewelry as expected, nothing to complain about!
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S
Rating: 5 out of 5
5 stars
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I
Rating: 2 out of 5
The bird earrings are tiny! I had looked at the dimensions, but obviously, you forgot to note how very, very thin they are! Really, I am very, very disappointed; I will no longer order from you. However, the other pair is fine.
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K
Rating: 2 out of 5
Fortunately, I had taken a screenshot of my order because I received no confirmation email and the order arrived incomplete: 2 out of 5 items missing. I had to send an email (thanks to the screenshot for justification) and several follow-ups to receive them. No commercial gesture, even after my request. Disappointing. I will no longer order from Nerina because it’s too complicated. It’s a shame because the jewelry was nice.
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Response from Nerina Bijoux
Hello Dominique,
Thank you for taking the time to share your experience, and we sincerely apologize for the inconveniences encountered. Your feedback is valuable, and we have taken it into account to improve our service. We are committed to enhancing communication regarding your orders and ensuring that each customer receives special attention. We hope to have the opportunity to fully satisfy you in the future.
Best regards,
The Nerina Jewelry Team.
Thank you for taking the time to share your experience, and we sincerely apologize for the inconveniences encountered. Your feedback is valuable, and we have taken it into account to improve our service. We are committed to enhancing communication regarding your orders and ensuring that each customer receives special attention. We hope to have the opportunity to fully satisfy you in the future.
Best regards,
The Nerina Jewelry Team.
N
Rating: 5 out of 5
Delighted with my purchases
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L
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
The ring is magnificent, fine and discreet. It can be worn every day.
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N
Rating: 5 out of 5
The ring is very beautiful and meets my expectations. Thank you
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J
Rating: 5 out of 5
The item corresponds well to the order, I was pleasantly surprised by the fineness of the earrings. Satisfied with the delivery time.
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C
Rating: 5 out of 5
I had never ordered from this site and I am delighted, the quality and beauty of the jewelry are incredible, plus the delivery is free with tracked and fast shipping!!! It's really the best, I recommend it 200%
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P
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Fast and careful delivery. The earrings received are very pretty.
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E
Rating: 5 out of 5
Impeccable delivery and well packaged, the ring is as shown in the photo, I recommend.
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C
Rating: 2 out of 5
The ring does not look like the photo
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L
Rating: 5 out of 5
Top!
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I
Rating: 5 out of 5
Everything is correct, except for the shipping which took more than 48 hours, it was 5 days paying €8.95.
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I
Rating: 5 out of 5
Superb jewelry, impeccable quality, I am a fan
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M
Rating: 5 out of 5
Great! The order arrived quickly and just as described. Highly recommended. Thank you!
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L
Rating: 5 out of 5
Package received very quickly. Very pretty gold cat earrings. My little girl will be happy for her birthday. Thank you
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M
Rating: 3 out of 5
The jewelry seems fine and meets my expectations, but the necklace arrived tangled because it was packed in a small pouch instead of being wrapped around a cardboard... needs to be reviewed. Otherwise, satisfied
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C
Rating: 2 out of 5
Hello, The ring received is too small. I sent a message two days ago to find out how to return the item and make an exchange, but no response to date. Cathy Mazot Cherrak
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L
Rating: 5 out of 5
Beautiful quality
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E
Rating: 5 out of 5
Fast delivery, product as ordered, very good quality, my daughter is very happy thank you!
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C
Rating: 5 out of 5
Very satisfied with the 2 rings purchased.
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B
Rating: 1 out of 5
Until today I have not received the package, yet I had clearly specified in person but it is something else, all my sent emails have not been answered.
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N
Rating: 5 out of 5
5 STARS
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M
Rating: 5 out of 5
Already several orders of rings: very pretty, fine and of good quality. A brand that I keep in mind to satisfy my jewelry cravings.
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P
Rating: 5 out of 5
Fast delivery and the jewelry matches perfectly what was presented online. Very satisfied.
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M
Rating: 5 out of 5
Too bad the earrings are not in a box for gifting, it's prettier
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C
Rating: 5 out of 5
Perfect Two orders and always satisfied
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M
Rating: 5 out of 5
Fast shipping and good quality.
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C
Rating: 2 out of 5
Hello, I did not receive an invoice with the earrings even though I had requested it.
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Response from Nerina Bijoux
Hello Christine,
Thank you for your feedback. We are sorry to hear that you did not receive the requested invoice with your order. We will make sure that this is rectified quickly. Please do not hesitate to contact us directly for any further assistance.
Best regards,
The Nerina Bijoux team
Thank you for your feedback. We are sorry to hear that you did not receive the requested invoice with your order. We will make sure that this is rectified quickly. Please do not hesitate to contact us directly for any further assistance.
Best regards,
The Nerina Bijoux team