The online store Nerina Bijoux has garnered praise for its beautiful jewelry, with many expressing delight over the intricate designs and quality of the pieces. Customers frequently mention the fast and reliable delivery service, highlighting the quick arrival of their orders and well-packaged items, which often align perfectly with what was displayed online. The free tracked shipping option is particularly appreciated, as it adds to the overall positive shopping experience.
Very pretty jewel to see over time how it holds But I had sent an email to customer service because I had requested gift wrapping that I did not receive, and I had no response
Translated reviews
Response from Nerina Bijoux
Thank you for your order Marie. We are sorry unfortunately we do not offer the possibility of gift wrapping at the moment but we will set it up soon. All our jewelry is delivered in a Bali organic cotton pouch and we respond to customer requests within 24 hours. Don't hesitate to send us a message to the following address: [email protected]
E
Erika F.
Rating: 3 out of 5
following a purchase from 06/09/2022
Very fast delivery. The jewels correspond to the description but I find that they look rather "tacky" for the price. I'm not satisfied with the value for money. It's too expensive for what it is...
Translated reviews
Response from Nerina Bijoux
Hello Erika,
Thank you for your purchase. Our jewelry is made in France, in 18-carat gold plating and rhodium-plated 925 silver, jewelry quality. They carry legal hallmarks to certify quality. We take a small margin on our products to offer you the best price with the best possible quality.
The Nerina Bijoux team wishes you a pleasant day 🌷
H
Hélène R.
Rating: 3 out of 5
following a purchase from 08/08/2022
A little disappointed with the effect, especially with the moonstone, a little expensive for the price, delivery time respected.
Translated reviews
Response from Nerina Bijoux
Hello Hélène,
Thank you for your purchase and your review. We are sorry that you are a little disappointed with your order.
Our jewelry is made in France, in 18-carat gold plating and rhodium-plated 925 silver, jewelry quality. They carry legal hallmarks to certify quality. We take a small margin on our products to offer you the best possible price with the best possible quality. All our gemstones are natural and have different reflections.
The Nerina Bijoux team wishes you a pleasant day 🌷🌞
H
Hicham B.
Rating: 2 out of 5
following a purchase from 23/02/2022
Advertised delivery times are not met.
Translated reviews
Response from Nerina Bijoux
Hello, we ship all our orders within 24H (working days), an order placed before noon is shipped the same day. If exceptionally there is a delay due to a stock shortage, the customer is notified. 📨😊
S
Sophie C.
Rating: 1 out of 5
following a purchase from 03/02/2022
Very disappointed because size is really small!
Translated reviews
Response from Nerina Bijoux
Hello,
The sizes are standard jewelry sizes. You can measure the circumference of your finger. For example, if your finger is 52mm in circumference you should choose a size 52.
We remain at your disposal if you need help choosing a size 😊.
F
Fabienne B.
Rating: 3 out of 5
following a purchase from 04/12/2021
2 bracelets ordered, supplied in a single small fabric bag, is a bit tight. It's a shame to give them as gifts.
Translated reviews
V
Véronique L.
Rating: 3 out of 5
following a purchase from 12/11/2021
Fine
Translated reviews
J
Joëlle G.
Rating: 3 out of 5
following a purchase from 30/10/2021
fast delivery but I was surprised when I unpacked to see the earrings in plastic and the little chain stuck in it.
Translated reviews
M
Marie-pierre J.
Rating: 3 out of 5
following a purchase from 31/10/2021
Nothing to say about the jewel. Conforms to the order. However, I made a mistake with the delivery address when I had specified a delivery address and another billing address. Everything was sent to the same address. 😡. Which meant I had to send the jewel, which was a gift 🎁 back to the right address. My daughter had exactly the same problem after ordering a piece of jewelry from you. Why offer two addresses one for billing and one for shipping if you don't take them into account!
Translated reviews
Response from Nerina Bijoux
Please excuse us for this error on our part, there was a confusion between the two orders with two identical names placed at the same time. We have reimbursed your shipping costs and offered you a voucher which you used on the 3rd order 🎁😊.
M
Mylène L.
Rating: 3 out of 5
following a purchase from 13/10/2021
The delivery went well and on time. I was a little disappointed, however, with the way the jewels were made and presented in a pouch. I was expecting a certificate of authenticity for the gold plating...given that it was a gift, the person who received it regretted these points. Thank you for your help.
Translated reviews
Response from Nerina Bijoux
Thank you for your comments to help us improve our service. All our jewels bear the legal French hallmarks of the jewelry industry, whereas the certificate of authenticity has no legal value, which is why we don't offer it.
We will soon be offering customers the choice of receiving their jewelry in an organic cotton pouch or in a gift box.
V
Virginie D.
Rating: 3 out of 5
A nice surprise, I discovered this site by chance while looking for a specific piece of jewelry and I ordered...Easy order, delivery by recorded delivery (ordered on Saturday received on Tuesday), nice necklace but I have a doubt about the gold plating (no certificate of guarantee and small defect on the assembly of the necklace which I kept because I didn't have time to return it as it was a gift...) to be seen over time...I think I'll order a piece for myself to really get an idea of this site and its products :) In any case, serious, fast and not too expensive!
Translated reviews
Response from Nerina Bijoux
Hello, Thank you very much for your comment. 🙏😊
All our gold-plated jewelry is made of 18-carat 3-micron gold, which is excellent quality that you can find in jewelry stores. There is no need for a certificate of authenticity (no legal value) as our jewelry bears the hallmarks, proof of authenticity of the materials.
D
didier V.
Rating: 2 out of 5
Arrived completely tangled with a fragile clasp. Very disappointed
Translated reviews
Response from Nerina Bijoux
We apologize for the inconvenience. Could you please contact customer service: [email protected]
You will have a response within 24 hours. 😊
W
WILLIANE M.
Rating: 3 out of 5
following a purchase from 27/04/2021
Very beautiful jewel and fast delivery! However, the bracelet comes in a small bag and the thin chain can get tangled up quickly.
Translated reviews
A
ANNE P.
Rating: 3 out of 5
following a purchase from 03/01/2021
Very pretty pair of earrings. Arrived 6 days after order. Tassel folded over creole because of poor protection of bubble envelope. Your jewels are splendid, the sending should be looked after.
Translated reviews
M
Marie-Reine D.
Rating: 3 out of 5
Hello Package thrown over gate in rainy weather. Jewelry chain with moon well received but seemed to be horn on the site. Very disappointed.
Translated reviews
Response from Nerina Bijoux
La Poste delivers to letterboxes. The description on the site is correct, it is natural mother-of-pearl. Best regards,
A
anne M.
Rating: 3 out of 5
following a purchase from 29/11/2020
Earrings very nice but disappointed by the sun ring it is dull otherwise fast delivery
Translated reviews
F
FABIENNE L.
Rating: 3 out of 5
following a purchase from 01/12/2020
rather tiny jewels
Translated reviews
I
Isabelle G.
Rating: 2 out of 5
Jewel slipped into a simple pouch, it would have been more qualitative if it was presented in a box. No indication of the guarantee or the material (when you give the jewel as a gift, it's better to have an explanatory card than to have to go to the site and see the price of the gift!) I find the zodiac necklace shinier gold on the site because when I received it I was disappointed to see it so bland! Too bad it's not worth the price I paid.
Translated reviews
Response from Nerina Bijoux
Hello, Thank you for your purchase.
Everything is indicated on the product sheet at the time of your purchase. Your jewel is sold with a Nerina Bijoux organic cotton pouch, which is more environmentally friendly than a box (the price would also have been passed on). The material is 18-carat 3-micron gold-plated, guaranteed for 10 years - the best quality on the jewelry market. Our prices are around 30% lower than in conventional jewelry stores, while offering the best quality. Thank you for supporting your French e-tailers.
R
Rémy S.
Rating: 2 out of 5
No delivery tracking.
Translated reviews
Response from Nerina Bijoux
Hello, there is no delivery tracking for economy delivery, only a delivery notice. For tracking, please choose colissimo. Best regards,
C
Caroline B.
Rating: 1 out of 5
following a purchase from 30/11/2019
Parcel not received, the merchant is informed that the parcel has not arrived. But he gives us no news about the processing of our order. He collects the parcel from the carrier and does not keep us informed. I strongly advise against this, except if you want to have a credit note.
Translated reviews
S
Stephanie G.
Rating: 3 out of 5
following a purchase from 10/12/2019
Beautiful jewels , simple and fragile packaging !!!
Translated reviews
M
Morgane K.
Rating: 3 out of 5
following a purchase from 29/11/2019
Good
Translated reviews
J
Julie T.
Rating: 1 out of 5
following a purchase from 10/09/2018
The necklace broke the first time I wore it, I'm disappointed.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 