Customer reviews of Nerina Bijoux

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9,4 /10
Overall rating: 9,4 out of 10
Based on 867 published reviews

Summary of reviews

The online store Nerina Bijoux has garnered praise for its beautiful jewelry, with many expressing delight over the intricate designs and quality of the pieces. Customers frequently mention the fast and reliable delivery service, highlighting the quick arrival of their orders and well-packaged items, which often align perfectly with what was displayed online. The free tracked shipping option is particularly appreciated, as it adds to the overall positive shopping experience.

Reviews 1, 3 and 4 stars

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geraldine M.
Rating: 4 out of 5
following a purchase from 26/11/2021
A little disappointed with the size of the earrings ... But they still look great
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Response from Nerina Bijoux
Hello, Thank you very much for your order and your review. Please feel free to look at the photos worn and the detailed description with dimensions 😊😊
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Eléanor S.
Rating: 4 out of 5
following a purchase from 28/11/2021
Very pretty curls, but the photos are not very accurate. The size of the curls is much smaller in reality.
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Response from Nerina Bijoux
Hello, Thank you very much for your order and your review. Please feel free to look at the photos worn and the detailed description with dimensions 😊😊
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Karine D.
Rating: 4 out of 5
following a purchase from 25/11/2021
Jewelry desired. Good reception
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Andrée P.
Rating: 4 out of 5
following a purchase from 24/11/2021
Very pretty and discreet Satisfied with my purchase
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Véronique L.
Rating: 3 out of 5
following a purchase from 12/11/2021
Fine
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Joëlle G.
Rating: 3 out of 5
following a purchase from 30/10/2021
fast delivery but I was surprised when I unpacked to see the earrings in plastic and the little chain stuck in it.
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Marie-pierre J.
Rating: 3 out of 5
following a purchase from 31/10/2021
Nothing to say about the jewel. Conforms to the order. However, I made a mistake with the delivery address when I had specified a delivery address and another billing address. Everything was sent to the same address. 😡. Which meant I had to send the jewel, which was a gift 🎁 back to the right address. My daughter had exactly the same problem after ordering a piece of jewelry from you. Why offer two addresses one for billing and one for shipping if you don't take them into account!
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Response from Nerina Bijoux
Please excuse us for this error on our part, there was a confusion between the two orders with two identical names placed at the same time. We have reimbursed your shipping costs and offered you a voucher which you used on the 3rd order 🎁😊.
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Fabienne C.
Rating: 4 out of 5
following a purchase from 15/10/2021
Pleasant website. Fast delivery. The presentation of the jewelry needs to be improved. My necklace was at the bottom of the envelope, almost tangled, it's a shame.
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liliane F.
Rating: 4 out of 5
following a purchase from 11/10/2021
very nice ...to be seen in use
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Mylène L.
Rating: 3 out of 5
following a purchase from 13/10/2021
The delivery went well and on time. I was a little disappointed, however, with the way the jewels were made and presented in a pouch. I was expecting a certificate of authenticity for the gold plating...given that it was a gift, the person who received it regretted these points. Thank you for your help.
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Response from Nerina Bijoux
Thank you for your comments to help us improve our service. All our jewels bear the legal French hallmarks of the jewelry industry, whereas the certificate of authenticity has no legal value, which is why we don't offer it.
We will soon be offering customers the choice of receiving their jewelry in an organic cotton pouch or in a gift box.
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Virginie D.
Rating: 3 out of 5
A nice surprise, I discovered this site by chance while looking for a specific piece of jewelry and I ordered...Easy order, delivery by recorded delivery (ordered on Saturday received on Tuesday), nice necklace but I have a doubt about the gold plating (no certificate of guarantee and small defect on the assembly of the necklace which I kept because I didn't have time to return it as it was a gift...) to be seen over time...I think I'll order a piece for myself to really get an idea of this site and its products :) In any case, serious, fast and not too expensive!
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Response from Nerina Bijoux
Hello, Thank you very much for your comment. 🙏😊
All our gold-plated jewelry is made of 18-carat 3-micron gold, which is excellent quality that you can find in jewelry stores. There is no need for a certificate of authenticity (no legal value) as our jewelry bears the hallmarks, proof of authenticity of the materials.
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Laurette B.
Rating: 4 out of 5
following a purchase from 08/09/2021
Very pretty jewels so far, I wash with them every day and they haven't moved.
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Audrey M.
Rating: 4 out of 5
following a purchase from 18/07/2021
Fast delivery. Delivered before the indicated date. Pretty jewel arrived in a fabric pouch.
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Charlotte P.
Rating: 4 out of 5
following a purchase from 08/07/2021
Reliable and beautiful jewelry. Too bad the bracelets are one size fits all.
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Claire T.
Rating: 4 out of 5
following a purchase from 26/06/2021
Very pretty but difficult to put on!
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Alison H.
Rating: 4 out of 5
following a purchase from 16/06/2021
The necklace chain is quite thin so quite fragile! Having said that, I'm delighted!
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Fanny T.
Rating: 4 out of 5
following a purchase from 29/04/2021
Order received promptly
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WILLIANE M.
Rating: 3 out of 5
following a purchase from 27/04/2021
Very beautiful jewel and fast delivery! However, the bracelet comes in a small bag and the thin chain can get tangled up quickly.
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Christiane L.
Rating: 4 out of 5
following a purchase from 30/03/2021
I discovered Nerina Bijoux by chance, the site is well designed, the jewelry well presented, the prices are a little more expensive than other sites I order from, the ring I bought is refined and pretty, my order was received after a week, I highly recommend this site.
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Madisson T.
Rating: 4 out of 5
following a purchase from 08/02/2021
A pretty little box for the ring would have been preferable. Otherwise nothing to say, very beautiful jewel to see with time now
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ANNE P.
Rating: 3 out of 5
following a purchase from 03/01/2021
Very pretty pair of earrings. Arrived 6 days after order. Tassel folded over creole because of poor protection of bubble envelope. Your jewels are splendid, the sending should be looked after.
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Françoise B.
Rating: 4 out of 5
following a purchase from 05/12/2020
Beautiful earrings, but they would have looked much better in a small box rather than in a fabric bag, especially as a gift.
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Kathleen D.
Rating: 4 out of 5
following a purchase from 21/12/2020
Very nice ring, very thin! Fast delivery!
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Sandrine M.
Rating: 4 out of 5
following a purchase from 19/12/2020
Just as I expected. Very fine, nice effect. Fast delivery. Very satisfied
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Joëlle P.
Rating: 4 out of 5
following a purchase from 08/12/2020
Beautiful items, but a little disappointed by the stone, which looks a little "plastic" for my taste.
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anne marie B.
Rating: 4 out of 5
following a purchase from 08/12/2020
Pretty fancy earrings
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Stéphane D.
Rating: 4 out of 5
following a purchase from 07/12/2020
Hello .. RAS really impeccable .
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Marie-Reine D.
Rating: 3 out of 5
Hello Package thrown over gate in rainy weather. Jewelry chain with moon well received but seemed to be horn on the site. Very disappointed.
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Response from Nerina Bijoux
La Poste delivers to letterboxes. The description on the site is correct, it is natural mother-of-pearl. Best regards,
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anne M.
Rating: 3 out of 5
following a purchase from 29/11/2020
Earrings very nice but disappointed by the sun ring it is dull otherwise fast delivery
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Valérie M.
Rating: 4 out of 5
following a purchase from 01/12/2020
Order received promptly. The earrings are just like the photo and shinier. I just expected them to be a bit bigger. Good quality, very pretty.
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FABIENNE L.
Rating: 3 out of 5
following a purchase from 01/12/2020
rather tiny jewels
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Justine C.
Rating: 4 out of 5
following a purchase from 27/11/2020
Very pretty earrings. Seems a little light, fragile. To be seen in time but very nice rendering! Satisfied with my purchase and fast delivery!
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Florine R.
Rating: 4 out of 5
following a purchase from 13/11/2020
Jewelry received quickly, conforms to photos. I would have preferred 2 separate packages for each jewel, fortunately the 2 were offered to the same person.
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Emmanuelle S.
Rating: 4 out of 5
following a purchase from 08/11/2020
Fine
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M Thérèse Q.
Rating: 4 out of 5
following a purchase from 04/11/2020
Didn't receive notice of receipt of order and dispatch of parcel
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alexandre T.
Rating: 4 out of 5
following a purchase from 13/09/2020
Good quality, but not as bright as the photo.
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Dominique H.
Rating: 4 out of 5
following a purchase from 31/08/2020
Beautiful earrings! Just one small problem: the stud is a little big for my small ear hole. The parcel arrived very quickly. I recommend this site and I will recommend it again!
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marie-frédérique G.
Rating: 4 out of 5
following a purchase from 15/07/2020
Good overall, except for the long delivery time, but maybe that's due to the pandemic!
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Cécilia Z.
Rating: 4 out of 5
following a purchase from 06/07/2020
No problem with delivery and purchase perfectly conformed to the photos on the site, delivered in pouches so as not to damage the jewels.
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Laurence V.
Rating: 4 out of 5
following a purchase from 03/07/2020
Satisfied!
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