Customer reviews of Nerina Bijoux

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9,4 /10
Overall rating: 9,4 out of 10
Based on 867 published reviews

Summary of reviews

The online store Nerina Bijoux has garnered praise for its beautiful jewelry, with many expressing delight over the intricate designs and quality of the pieces. Customers frequently mention the fast and reliable delivery service, highlighting the quick arrival of their orders and well-packaged items, which often align perfectly with what was displayed online. The free tracked shipping option is particularly appreciated, as it adds to the overall positive shopping experience.

Reviews 3 and 4 stars

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Stephanie T.
Rating: 4 out of 5
following a purchase from 29/06/2026
Package received very quickly and the jewelry is very pretty. Small suggestion for improvement: it took me 10 minutes to untangle the silver bracelet received in a pouch. Another packaging that keeps the bracelet from tangling would be welcome :)
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Malo T.
Rating: 3 out of 5
following a purchase from 23/03/2026
The jewelry seems fine and meets my expectations, but the necklace arrived tangled because it was packed in a small pouch instead of being wrapped around a cardboard... needs to be reviewed. Otherwise, satisfied
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Sylviane A.
Rating: 4 out of 5
following a purchase from 25/01/2026
I had to return the earrings for pierced ears while I was looking for clips. I am now waiting for the refund
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Jocelyne C.
Rating: 3 out of 5
following a purchase from 22/01/2026
I hope that the second collar I bought, identical to the first, will last longer. The first one broke, I had sent an email to find out if it was repairable, I never received a response.
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Martine M.
Rating: 4 out of 5
following a purchase from 06/01/2026
Well received on time
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Elsa T.
Rating: 4 out of 5
following a purchase from 17/12/2025
It's a shame there is no document mentioning the materials that make up the earrings
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Martine M.
Rating: 4 out of 5
following a purchase from 15/12/2025
Too bad the earrings are not in a box and with a gold plating certificate and warranty
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Isabelle D.
Rating: 4 out of 5
following a purchase from 30/11/2025
Fast and serious shipping
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Marie V.
Rating: 3 out of 5
following a purchase from 20/11/2025
2 earrings purchased. 1 single pouch with both earrings inside. Too bad because they are 2 gifts. No certificate that guarantees the gold... Other than that, the earrings are pretty.
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Sylvie D.
Rating: 3 out of 5
following a purchase from 16/07/2025
Necklace arrives all tangled Very difficult to give in this state
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claudette R.
Rating: 4 out of 5
following a purchase from 11/07/2025
my little girl loves a lot
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Magali F.
Rating: 4 out of 5
following a purchase from 10/07/2025
The bracelet just needs to be in a locked box because I had knots in it and it wasn't easy to undo, especially since it's a very thin and fragile bracelet
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Anne D.
Rating: 4 out of 5
following a purchase from 05/07/2025
Reliable site and fast delivery
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Frédérique L.
Rating: 4 out of 5
following a purchase from 15/03/2025
Item as described in the catalog. Fast shipping
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yvette L.
Rating: 4 out of 5
following a purchase from 01/02/2025
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Valérie R.
Rating: 3 out of 5
following a purchase from 13/12/2024
I ordered silver creoles and received gold plate. I contacted the site but no answer.
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François B.
Rating: 4 out of 5
following a purchase from 11/12/2024
Corresponds well to the pictures Fast delivery
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Emilie P.
Rating: 3 out of 5
following a purchase from 01/12/2024
I ordered some creoles. The metal is already oxidized in the clasp and to close them it bent in no time. It's for a gift, I'm very disappointed with the quality.
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Anne C.
Rating: 3 out of 5
following a purchase from 10/07/2024
I am happy with the rings which are very beautiful but the size does not fit, I would like to change it, I sent messages which remain unanswered.
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Corinne B.
Rating: 4 out of 5
following a purchase from 27/06/2024
Not disappointed when I received the ring. Conforms to the description. Satisfied
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Melanie D.
Rating: 4 out of 5
following a purchase from 14/06/2024
The jewelry seems to be of rather good quality, to be seen over time. On the other hand, the delivery time is rather long.
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Theresa S.
Rating: 3 out of 5
following a purchase from 21/05/2024
Uncomplicated ordering and fast delivery 👍, unfortunately the price-performance ratio didn't convince me.
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Lucia C.
Rating: 3 out of 5
following a purchase from 18/04/2024
WHEREAS, I just received the package. The jewelry is beautiful, but the ring lost the stone on the first day of use. I hope the earrings and necklace will last longer. A little disappointed.
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Véronique B.
Rating: 4 out of 5
following a purchase from 11/12/2023
Delivery error for the first shipment (earrings instead of a necklace) but I received the necklace a few days after the complaint and I win a pair of earrings apparently ☺️
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Response from Nerina Bijoux
We thank you for your comment and are delighted that you finally received the necklace and an extra pair of earrings. We strive to ensure that our customers receive their products promptly and with the utmost care. Have a nice day.
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isabelle M.
Rating: 3 out of 5
following a purchase from 08/12/2023
I would have liked the jewels to have been better presented. Not very presentable as a gift.
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Joanna M.
Rating: 4 out of 5
following a purchase from 07/12/2023
Order received quickly, the only thing that could be improved would be the introduction of a system to know the required finger size.
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Response from Nerina Bijoux
Thank you very much for your review, Joanna! We're glad you received your order quickly. We take note of your suggestion, a system to know the size of your finger is being created. To determine your ring size accurately, you can obtain our ring gauge free of charge by adding it to your shopping cart when you purchase another product. Thanks again for your support!
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Laurence N.
Rating: 4 out of 5
following a purchase from 06/12/2023
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Response from Nerina Bijoux
Thank you very much for your review, Laurence. We hope you enjoyed your experience on our site. Have a nice day!
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Stéphanie C.
Rating: 4 out of 5
following a purchase from 27/11/2023
Very pretty, original jewelry. Fast delivery. It's a gift, so I don't know how good the quality will be over time.
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Response from Nerina Bijoux
Thank you very much for your review! We're glad you like our jewelry and that the delivery was fast. We do our best to guarantee the quality and durability of our products. Please do not hesitate to contact us if you need any further information.
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Férouze B.
Rating: 3 out of 5
following a purchase from 14/11/2023
Lovely, high-quality ring. However, I'm a little surprised by its so-called adjustable size. Indeed, it's a bit small.
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emilie M.
Rating: 4 out of 5
following a purchase from 26/09/2023
Very satisfied
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Response from Nerina Bijoux
Thank you Emilie for your very positive review! We are delighted to have been able to satisfy you and hope to see you soon on our site.
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Lydia T.
Rating: 3 out of 5
following a purchase from 25/08/2023
Disappointed. Beautiful jewelry as shown in the photo. For an anniversary necklace plus bracelet. The clasp on the necklace is stuck. My sister had to go to a jeweler to have it repaired. Always complicated to return an item when it's a gift.
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Response from Nerina Bijoux
We are very sorry that you encountered a problem with the necklace clasp. We try to check all jewelry before shipping. We are available for any further questions or complaints. Thank you for your confidence in us.
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louanne C.
Rating: 3 out of 5
following a purchase from 13/08/2023
I did not receive the right jewels
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Response from Nerina Bijoux
Hello Louanne,
We apologize for the inconvenience. We have done everything we can to ensure your satisfaction and to complete the exchange as quickly as possible. Please do not hesitate to contact us if you have any further questions or require additional assistance. Thank you
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Cléophée P.
Rating: 4 out of 5
following a purchase from 30/05/2023
I was expecting the creole to be much larger (but that's my fault, I misunderstood my product description), but it's not easy to put them on, I spend 5 minutes in each ear to put them on...otherwise, a very nice piece of jewelry that arrived very quickly at my home.
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Response from Nerina Bijoux
Thank you very much Cléophée for your review. We are sorry that you are disappointed with the size of the creoles, but we are delighted that you are enjoying our jewelry. We strive to provide our customers with the best possible service. Thank you again for your support!
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francois H.
Rating: 4 out of 5
following a purchase from 29/05/2023
Necklace as expectedu....quick delivery
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Response from Nerina Bijoux
Thank you very much François for your positive review! We are very pleased that you are satisfied with the product and the service. We look forward to seeing you again in our store!
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HP T.
Rating: 4 out of 5
following a purchase from 05/02/2023
The Capricorn constellation pendant jewelry is discreet and pretty for its size. About the size of a one-euro coin, it's elegant! Happy with our gift
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Response from Nerina Bijoux
Thank you very much for your comment! We are delighted that you are happy with your purchase. We hope you enjoy your jewelry even more each time you wear it.
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Bernard S.
Rating: 4 out of 5
following a purchase from 22/12/2022
Jewel conforms to the order and the photo, a little smaller however than I imagined, that's the worry when you can't really see the product.
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Joseph B.
Rating: 3 out of 5
following a purchase from 18/12/2022
The packaging was far too light and fragile, resulting in a deformed bracelet. Fortunately, I was able to straighten it and give it as a gift.
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Esther S.
Rating: 4 out of 5
following a purchase from 11/12/2022
Very nice. Refined and beautiful jewelry!
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Sophie Y.
Rating: 4 out of 5
following a purchase from 05/12/2022
The necklace is just gorgeous. We'll have to see how it holds up over time. Fast delivery.
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Elisa L.
Rating: 4 out of 5
following a purchase from 07/12/2022
Very beautiful jewelry. Very responsive after-sales service.
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