Customer reviews of Nippon & co

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/01/2023 à 11h52 following a purchase from 14/01/2023

Hello, thank you for my curtain, I loved it. Very happy.

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/01/2023 à 07h56 following a purchase from 12/01/2023

Quality products, too bad some are made in china, rather than made in japan; even Japan can't escape that!

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/01/2023 à 07h50 following a purchase from 16/01/2023

I found what I was looking for and received it on time.

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/01/2023 à 11h18 following a purchase from 14/01/2023

Very pretty yukata

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/12/2022 à 07h45 following a purchase from 16/12/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/12/2022 à 22h24 following a purchase from 13/12/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/12/2022 à 03h57 following a purchase from 27/11/2022

I ordered a makura. It is superb, the quality is up to scratch, the packaging was neat and the shipping fast. However, I would like to remove 1 star because I would have liked to know that this makura does not have an internal envelope and opening for replacing the sarazin pods or washing the makura if necessary. In fact, the description clearly states that you must empty the cushion of these lugs before washing the cover. I would still recommend this site and will probably make other purchases in the future.

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/10/2022 à 06h25 following a purchase from 15/10/2022

Quick delivery . A little more choice of washi paper .

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/10/2022 à 09h03 following a purchase from 13/10/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/08/2022 à 12h30 following a purchase from 08/08/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/06/2022 à 07h19 following a purchase from 18/06/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/05/2022 à 07h26 following a purchase from 20/05/2022

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DANSAULT-ZOKOA F.

Rating: 4 out of 5

Published on 02/05/2022 à 08h39 following a purchase from 19/04/2022

Everything went well as planned.

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/04/2022 à 06h15 following a purchase from 13/04/2022

The quality and originality of the articles.

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/02/2022 à 10h36 following a purchase from 08/02/2022

Delighted with my purchase flat vase for ikebana very nice japanese style received very well packaged kenza quality and round glass soliflore original and very decorative I would like more choice of japanese vases for ikebana attractive price with sales I recommend

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/02/2022 à 10h48 following a purchase from 01/02/2022

Very careful and fast delivery. Thank you

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SYLVIE J.

Rating: 4 out of 5

Published on 04/02/2022 à 05h05 following a purchase from 23/01/2022

Orders and deliveries as advertised.

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Acheteur vérifié

Rating: 3 out of 5

Published on 30/01/2022 à 12h50 following a purchase from 22/01/2022

prices and the choice and quality of parts. you can find better in the shops

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Fred B.

Rating: 4 out of 5

Published on 28/01/2022 à 06h12 following a purchase from 14/01/2022

. Very good telephone reception. Delivery according to the order. To be recommended

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Acheteur vérifié

Rating: 3 out of 5

Published on 25/01/2022 à 08h18 following a purchase from 18/01/2022

check the product code on the packaging before sending the parcel

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Response from Nippon & co

Hello, thank you for your feedback! On the other hand, maybe there's no need to be so aggressive... We recognized our mistake and offered to send you a return label so that we could send you the right item later. You refused because you had already installed the lamp. So it's not for lack of taking your request into consideration. Yours faithfully

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/01/2022 à 13h04 following a purchase from 15/01/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/01/2022 à 07h04 following a purchase from 15/01/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/01/2022 à 07h09 following a purchase from 13/01/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/01/2022 à 17h23 following a purchase from 08/01/2022

Wide choice and quality of products

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veronique C.

Rating: 3 out of 5

Published on 25/12/2021 à 18h26 following a purchase from 15/12/2021

The description of the products is not precise enough (for example I bought some porcelain objects and they are not enamelled and to paint them is more complicated)

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Response from Nippon & co Published on 27/12/2021

Grazie mille per il suo feedback, abbiamo aggiunto questo dettaglio agli articoli.
Sinceramente

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/12/2021 à 17h36 following a purchase from 20/12/2021

Clear, well-presented site Wide selection Easy ordering, fast delivery No-surprise price Quality OK

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/12/2021 à 08h39 following a purchase from 16/12/2021

The quality and the product are good, but I saw that on KYOTOboutique which is a partner the same product is cheaper so a little disappointed.

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Response from Nippon & co

Hello, perhaps this is a bug in the display of prices including VAT and excluding VAT at the time. After checking today, I don't understand where this error comes from as the two prices are identical. If you notice this on your next order, don't hesitate to call us. Sincerely

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/12/2021 à 08h29 following a purchase from 27/11/2021

Everything is perfect but it's not specified that the double lid is plastic and not metal like the rest of the box. This might not have changed my choice, as the boxes are very beautiful, but it's much less sturdy.

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/12/2021 à 06h24 following a purchase from 09/12/2021

Ok good experience

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Acheteur vérifié

Rating: 3 out of 5

Published on 14/12/2021 à 07h35 following a purchase from 30/11/2021

A problem on the relay point which is no longer part of the network And a product where the crane was unstuck.

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Response from Nippon & co

Hello, Thank you for your feedback. However, if you have noticed a defect on your item, please send an e-mail to [email protected] with a photo of it. We can then analyze the problem and work out a solution with you. Sincerely, Good day

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Céline L.

Rating: 4 out of 5

Published on 12/12/2021 à 07h45 following a purchase from 29/11/2021

Very nice pieces as described.

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LUIGINA F.

Rating: 3 out of 5

Published on 02/12/2021 à 16h50 following a purchase from 17/11/2021

I thought the items I ordered were larger. I was disappointed in the size of the trays not the size of the trays.

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Response from Nippon & co Published on 26/01/2022

Bonjour,
Veillez à examiner les points techniques des articles. Vous pouvez y trouver diverses informations, notamment les dimensions. De même, si vous constatez que les articles ne vous conviennent pas, vous disposez de 14 jours à compter de la réception de votre commande pour nous la renvoyer et obtenir un remboursement.
Bien à vous

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Acheteur vérifié

Rating: 3 out of 5

Published on 08/11/2021 à 12h50 following a purchase from 31/10/2021

Product and delivery in conformity, too bad that the pocky gift code was not respected: the pocky were not present on delivery, which is disappointing.

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Response from Nippon & co

Hello, you could have benefited from this offer. However, after checking your order, you did not enter the code POCKY. In this sense, the pocky pack did not appear on your order form when it was prepared. Sincerely

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Acheteur vérifié

Rating: 4 out of 5

Published on 30/10/2021 à 10h07 following a purchase from 19/10/2021

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Acheteur vérifié

Rating: 4 out of 5

Published on 30/10/2021 à 09h56 following a purchase from 21/10/2021

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Florent B.

Rating: 4 out of 5

Published on 30/09/2021 à 20h45 following a purchase from 19/09/2021

I received the bowl quickly, but it was a pity I couldn't take advantage of the coupons before.

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André P.

Rating: 4 out of 5

Published on 23/09/2021 à 04h24 following a purchase from 16/09/2021

Good product, I'm satisfied overall, a bit large in size and length.

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Response from Nippon & co

Thank you for your feedback. For your next order, don't hesitate to contact us to guide you in your choice of size. Indeed, the size of the kimonos has an impact on their length in particular. Best regards

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Françoise L.

Rating: 4 out of 5

Published on 11/09/2021 à 06h48 following a purchase from 04/09/2021

Tabi motif crane wings spread, like tsuba museum Guimet, top Cup to go with teapot adorable (matte black and obi), cup vine motif, too bright for my taste. with subdued light, like Japan, yes, it goes ... but less the teapot ;)

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Response from Nippon & co

Thank you for your feedback. When you place your next order, if you are not satisfied with certain items, you have 14 days to return them and get your money back. Best regards

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/09/2021 à 16h38 following a purchase from 30/08/2021

For decoration, choose between plastic vases and wooden ones.

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Marie-Paule B.

Rating: 4 out of 5

Published on 05/09/2021 à 14h09 following a purchase from 30/08/2021

fine

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