Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.
Delivery was fast and perfectly cared for, even more so than for my first order, but the okiagari-Koboshi MEIKO geisha looks absolutely nothing like the photo on the website.
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Response from Nippon & co
Hello, thank you for your feedback. Yes, after checking, it's a slightly different model, the current one being more worked. We're going to correct it. Thank you, it helps us to improve. Best regards
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/07/2021
I never contacted customer service, so I can't evaluate it. Disappointed by the order, not really identical to the photo on the website. I returned the items which cost me about 6 which will not be refunded.
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Response from Nippon & co
Hello, we're sorry you didn't like the selected items. The colors may be slightly different since the article is taken on a white background. Best regards
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soypati1972
Rating: 4 out of 5
Quality product. One of the products was no longer available and they managed to replace it quickly and easily.
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darkbouli
Rating: 4 out of 5
Fast delivery. Very well packaged. It's a pity that it's not free over a certain amount.
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dukes0910
Rating: 4 out of 5
The delivery is quite fast and the products are of good quality but the packaging of each product does not seem to be very well cared for.
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dubois-hugo
Rating: 4 out of 5
I am very pleased with the service and the quality of the product.
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shennydd
Rating: 4 out of 5
Product corresponds completely to the description. Small point missing, no payment by Paypal service.
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anita.doron
Rating: 3 out of 5
This product does not respond to the wing and for such a huge price it is so small and unimpressive. huge disappointment
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neaud.joelle
Rating: 4 out of 5
I would have liked to have received 1 confirmation or 1 tracking order. I would have liked to have received a confirmation or a follow-up. I would have been reassured. I would have liked to have received a confirmation or tracking of my order.
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trametal.dao
Rating: 4 out of 5
The dolls are very pretty
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m.olavarrieta
Rating: 4 out of 5
The package arrived a little late
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g.science
Rating: 4 out of 5
Very professional.
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pms.blue
Rating: 4 out of 5
RAS
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maxime.bomme
Rating: 3 out of 5
I never received the package Thank you for choosing a better partner for your deliveries in the future
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denoyelle.thi95
Rating: 4 out of 5
Good site and perfect delivery
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martinegujic
Rating: 4 out of 5
Very fast delivery. The bedside lamp is a little expensive for my taste for the quality. But the site is very serious. I recommend it!
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awene
Rating: 4 out of 5
Products conform to the presentation. Arrived in good condition. The storage box is a bit damaged inside but nothing too bad.
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canello23
Rating: 4 out of 5
Fast order, nice product! Too bad it doesn't say made in Japan on it. Or maybe I saw wrong? In any case, they are reactive, and their products are affordable and quickly delivered! Thanks a lot!
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Response from Nippon & co
Hello, most of the items we sell are intended for the Japanese domestic market of restaurants and in no case for export except for rare exceptions, that's why there is no mention "made in Japan" cordially
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nicolas.bourbon40
Rating: 4 out of 5
Good product and fast and efficient service
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91mariie91
Rating: 4 out of 5
I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product. I am happy with my order.
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dom.normand22
Rating: 4 out of 5
No problem. Delivery made quickly.
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michelle29.boge
Rating: 4 out of 5
good quality/price
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clet.barre
Rating: 4 out of 5
I would have liked more information on the maintenance of the product.
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77nulle
Rating: 4 out of 5
I have put two stars for the delivery because there is a customs clearance in addition to the shipping costs...21.- env which makes it expensive in total
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lubalh
Rating: 4 out of 5
Thank you
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frederic.guillemot78
Rating: 3 out of 5
Disappointed with the quality of one item in particular since the gold paint remained on the packaging paper and on my fingers when it came out of its packaging! Frankly, I thought I had made a good choice, but no way! These items were meant to be a gift... I'm going to keep them for myself even if I have no use for them...
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jl.cannillo
Rating: 4 out of 5
I am satisfied with the pre-sales exchanges and the products I received. I do not question NipponandCo. The only downside is the delivery. The local carrier took a long time and to save time I had to go to his depot to get my package.
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salvatore.evangelista
Rating: 4 out of 5
Beautiful products - Fast and safe delivery
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belluef
Rating: 4 out of 5
thank you
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hlndeliere
Rating: 4 out of 5
The order was delivered promptly and met my expectations.
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japanora
Rating: 4 out of 5
I have ordered from NIPPON & CO several times and have never been disappointed with the items.
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pat.laval35
Rating: 4 out of 5
the items in my order arrived in good condition despite a crushed package
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frlim87
Rating: 4 out of 5
Fast delivery
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