Customer reviews of Nippon & co

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 182 published reviews
5 1 041 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.

Reviews 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/10/2021
Smooth delivery, quality product
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Simona G.
Rating: 5 out of 5
following a purchase from 02/10/2021
Excellent shopping experience. Lovely high-quality products.
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Jean J.
Rating: 5 out of 5
following a purchase from 02/10/2021
Perfect
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Alexandra G.
Rating: 5 out of 5
following a purchase from 30/09/2021
Fast delivery, very nice and well protected products,;a little expensive but good quality!
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Charles V.
Rating: 5 out of 5
following a purchase from 04/10/2021
Beautiful yukatas. Received promptly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2021
Very happy, well packaged products, reasonable shipping costs. Items meet my expectations
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Emmanuel G.
Rating: 5 out of 5
following a purchase from 30/09/2021
Super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Beautiful products delivered quickly
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Sylvain O.
Rating: 5 out of 5
following a purchase from 19/09/2021
The items are as described, the shipping is fast and the goods are well protected. Nothing to complain about.
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Jeanne D.
Rating: 5 out of 5
following a purchase from 19/09/2021
Clear site, lots of items, fast shipping in an eco-friendly package. The items are as promised. In short, everything is fine.
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Valerie C.
Rating: 5 out of 5
following a purchase from 13/09/2021
Perfect! Dishes well packed, impeccable!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2021
product conforms to specifications shipping costs could have been lower
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Dominique M.
Rating: 5 out of 5
following a purchase from 13/09/2021
Very good perfect
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Nath M.
Rating: 5 out of 5
following a purchase from 12/09/2021
Very well done site, easy to order. The teapot is beautiful, high quality. Very neat packaging and very fast delivery. Everything perfect!
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Pauline G.
Rating: 5 out of 5
following a purchase from 05/09/2021
Excellent site I am a loyal customer
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
Very good
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Dennis B.
Rating: 5 out of 5
following a purchase from 31/08/2021
Fast shipping and good quality! Gladly again :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Very good
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Pascal T.
Rating: 5 out of 5
following a purchase from 28/08/2021
The product was well packaged and delivered on time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2021
The items ordered were as described. Quality of follow-up and efficient delivery.
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ALEXANDRE P.
Rating: 5 out of 5
following a purchase from 27/08/2021
Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/08/2021
Nothing to report. Everything is ok, from the order to the delivery.
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Barbara G.
Rating: 5 out of 5
following a purchase from 26/06/2021
I am very satisfied with my order, finally I find the quality of fabric that I had seen in Japan. It's a joy! Thank you very much.
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nicolas M.
Rating: 5 out of 5
following a purchase from 27/08/2021
Remarkable efficiency! Immediate order processing, fast delivery, 100% compliant products!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
The small oval tray in cherry bark and Akita cedar is very beautiful.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
As serious and reliable as ever
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Thierry B.
Rating: 5 out of 5
following a purchase from 17/08/2021
No problems. Delivery on time and in accordance
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Patrice A.
Rating: 5 out of 5
following a purchase from 26/07/2021
Absolutely top-notch! Unlike other stores of this kind, the provenance is indicated on the site. No risk of buying a ramen bowl sent from China. High-quality porcelain and cast-iron made in Japan. And the after-sales service is responsive. I had a breakage problem that was quickly resolved. In short, a trustworthy site, with real products from Japan, which I'll be recommending.
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Françoise L.
Rating: 5 out of 5
following a purchase from 13/08/2021
Very happy, satisfied with the products ordered, the teapots, tabi, super! I'm missing the cup to go with the Obi teapot. Next purchase ;) Thank you for your great packaging, thank you for everything! Soazig
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Syolène B.
Rating: 5 out of 5
following a purchase from 30/07/2021
Very good
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Ghemma Q.
Rating: 5 out of 5
following a purchase from 06/08/2021
Serious and well-organized site. Satisfied and loyal customer. Don't charge anything. You guys are perfect!
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Eric L.
Rating: 5 out of 5
following a purchase from 27/07/2021
VERY GOOD! Customer since 2017, 12 orders to date ... No disappointment! Serious site! Eric from 86
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
Fast delivery and compliant product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Products conformed to specifications and were delivered perfectly packaged in record time.
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Claudia U.
Rating: 5 out of 5
following a purchase from 06/07/2021
Fast shipping! The item matches the description perfectly
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Pauline G.
Rating: 5 out of 5
following a purchase from 04/07/2021
Great site with beautiful dishes
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
Very fair prices, fast delivery and quality products.
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Claudia V.
Rating: 5 out of 5
following a purchase from 01/07/2021
I am very satisfied. The item is very nice and the shipping was very fast
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Amandine F.
Rating: 5 out of 5
following a purchase from 01/07/2021
Fast shipping and products as described.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/07/2021
I never contacted customer service, so I can't evaluate it. Disappointed by the order, not really identical to the photo on the website. I returned the items which cost me about 6 which will not be refunded.
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Response from Nippon & co
Hello, we're sorry you didn't like the selected items. The colors may be slightly different since the article is taken on a white background. Best regards
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