Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.
Delighted with my purchases. Each packaged in a small box.
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Response from Nippon & co
Hello, thank you very much for your feedback! We are delighted to hear that you enjoyed your purchases and that the packaging lived up to your expectations. Taking care of every product is essential to us. We look forward to seeing you again soon!
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Gilles B.
Rating: 5 out of 5
Very responsive store, fast shipping.
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Response from Nippon & co
Thanks for your feedback!
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G S.
Rating: 5 out of 5
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Hélène L.
Rating: 5 out of 5
conforms to photos very fast very careful packaging without plastic thank you for the planet
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Response from Nippon & co
Hello, thank you very much for your comment! We're delighted that your items met your expectations and that you were satisfied with our commitment to plastic-free packaging. Your satisfaction and our impact on the planet are priorities for us. See you soon!
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Marie-Annick B.
Rating: 5 out of 5
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Jean-Noël B.
Rating: 5 out of 5
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Alain M.
Rating: 5 out of 5
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Adrien L.
Rating: 5 out of 5
Super-fast delivery and top-notch after-sales service.
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Response from Nippon & co
We're delighted that you're satisfied with our order!
Hello, thank you very much for your feedback! We are delighted that you were satisfied with the quality, price and delivery. We look forward to seeing you again!
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Philippe N.
Rating: 5 out of 5
Fast, well-protected shipment. Fast response from customer service.
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Response from Nippon & co
Thank you very much for your feedback! We are delighted that the delivery and our customer service lived up to your expectations. We hope to see you soon!
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Solange K.
Rating: 5 out of 5
Orders are placed quickly, the products are of good quality, the only problem is the price of customs clearance, we should be notified when there are discounts or the item is soon out of stock.
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Response from Nippon & co
Thank you for your feedback! We're delighted you like our products. We understand the inconvenience of customs fees and take note of your suggestion for promotions and stock notifications. We hope to see you soon!
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Baptiste L.
Rating: 5 out of 5
Perfect. Compliant product and fast delivery
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Response from Nippon & co
Hello, Thank you very much for your feedback! We are delighted that you enjoyed your purchase and that delivery went smoothly.
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DIDIER L.
Rating: 5 out of 5
Super
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Response from Nippon & co
Thank you very much! Glad you're satisfied! 😊 See you soon!
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Charles S.
Rating: 5 out of 5
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Valérie A.
Rating: 5 out of 5
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Corinne P.
Rating: 5 out of 5
Exactly as ordered, very pretty, and arrived quickly...
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Sandrine B.
Rating: 5 out of 5
Very fast shipping. Perfect product.
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Response from Nippon & co
Glad you're satisfied! The Nippon & CO team
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Jean-Charles R.
Rating: 5 out of 5
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Jacques W.
Rating: 5 out of 5
Particularly fast, thank you!
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Pascal W.
Rating: 5 out of 5
This is the second time I've bought Japanese tableware from nippon and co. The products conform to the photos on the site and the delivery is express and without breakage. The products are perfectly swaddled to withstand any shocks.
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Response from Nippon & co
Hello, thank you for your feedback!
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Myriam T.
Rating: 5 out of 5
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Marie-Thérèse C.
Rating: 5 out of 5
I have been a loyal customer for several years. I was looking for teapots and tea caddies. I found what I was looking for at NIPPON & Co. Ceramic teapots in various capacities with handles and "mobile" filters. Metal tea tins, choosing dominant colors according to the aroma of the tea contained. I called customer service to find out which filters I would need for a replacement stock. The person I spoke to gave me good advice and a charming welcome! Thières, tea boxes, matcha, prints, are perfectly packaged in a sturdy cardboard box. The fast delivery time was always respected. I can only recommend this serious seller, whose site is easy to navigate. The price/quality ratio is just right. That's why I've been a loyal customer for several years!
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Response from Nippon & co
Hello, thank you very much for your kind comment!
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GRIGORI I.
Rating: 5 out of 5
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Response from Nippon & co
We're glad you're satisfied!
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Isabelle L.
Rating: 5 out of 5
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Florence R.
Rating: 5 out of 5
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Loly L.
Rating: 5 out of 5
Very complete packaging to best protect the delicate object, bravo!!!!
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Response from Nippon & co
Glad you enjoyed your order!
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Myriam T.
Rating: 5 out of 5
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Bella B.
Rating: 5 out of 5
Very good quality products. Fast and careful delivery.
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Cécile H.
Rating: 3 out of 5
following a purchase from 23/05/2024
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Terache A.
Rating: 5 out of 5
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Alexia P.
Rating: 5 out of 5
Very satisfied with my order. They are easy to reach and friendly. The Haori is beautiful. I would recommend
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Response from Nippon & co
Hello, thank you for your feedback!
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AURELIE G.
Rating: 5 out of 5
following a purchase from 11/06/2024
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Pierre D.
Rating: 5 out of 5
following a purchase from 13/05/2024
the order arrived on time and matched perfectly
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Response from Nippon & co
Great, thanks for your feedback!
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JeanPierre A.
Rating: 5 out of 5
following a purchase from 07/05/2024
Keep it up and I'll be looking forward to visiting you again!
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Response from Nippon & co
Great, thanks for your feedback! We look forward to seeing you again :)
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Julie B.
Rating: 5 out of 5
following a purchase from 05/05/2024
Super kimono!
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Ryan C.
Rating: 5 out of 5
following a purchase from 05/06/2024
I was delivered quickly, I recommend it!
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Response from Nippon & co
Great, thanks for your feedback!
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Josiane L.
Rating: 5 out of 5
following a purchase from 01/06/2024
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MICHELLE B.
Rating: 5 out of 5
following a purchase from 23/04/2024
Good product description and efficient ordering.
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Response from Nippon & co
Great, thanks for your feedback!
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Christiane B.
Rating: 5 out of 5
following a purchase from 01/05/2024
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