Customer reviews of Nishikidôri

Ok.

Your shipping cartons contain far too much unnecessary plastic; do your bit for the oceans!

thank you for the care taken with the packaging! less tape and it would be perfect. however, apart from the fact that the parcel sent by chronopost arrived 24 hours late, it was delivered in a consigne pickup (i hadn't asked for this), so there was no delivery note or carrier to open the parcel in front of and report any problems with the merchandise. in these circumstances, how do you proceed in the event of a problem? in addition, the suribachi has an aesthetic defect - a scratch on the grooves. this is surprising for a japanese product on sale.

The parcel was well received and very well packaged. High quality products imported directly from Japan, I appreciate it.

Carrier problem, small and thin products were missing and went through the box. Packaging to be reviewed. On the other hand, the products are always top-notch.

Delivery was very quick and some of the products are of very good quality. Unfortunately, the shitake mushrooms I ordered did not meet my expectations. The packaging says “Shitake Bouton,” but inside there are stunted, uneven dried mushroom stems. Unfortunately, I understand something different by boutons, especially since whole mushrooms are shown on the packaging. What a misdirection. Perhaps a more precise description could avoid such misunderstandings, especially since I don't know what to do with these mushroom remains.

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very good service

Always on top I love it

A few problems with the payment intermediary who refused my American Express card and then blocked all transactions from the IP address I was on, but I was able to place an order with another card from another connection. Otherwise, the shipment was fast and the products arrived very well protected, in perfect condition and as described.

A little pricey but top products. The wasabi is inexpensive and the flavour is incomparable with supermarket stews.

Finally, a site that sells good products!

The products are perfect and of excellent quality, but the packaging is a bit bubble-wrapped. Other carriers use more paper, perhaps it's worth thinking about?

Tres bien pas de soucis

ok compliant

Excellent quality of service. I'm only taking off one star because the hangiri was split on one edge, causing a small piece of wood to come loose... A shame for such a beautiful product. However, the packaging and protection of the items was beyond reproach.

Exceptional product quality. Too bad the bag of rice had a hole in it when we last ordered.

Very satisfied with my first order I will renew only small negative point dates are short for some product that we use not especially in large quantities.

Order as described on the website. Fast delivery

Impeccable product quality. Top order tracking and very fast delivery. However, there was a slight problem with the reception of an order for a jug of black vinegar: a slight leak, certainly due to the 'volatile' nature of the vinegar. Otherwise, an excellent experience.

Fast delivery, excellent products. A little luxurious

Speed and availability

Excellent gourmet grocery store! rare, high-quality products, strong culinary passion felt in every detail of the product. admittedly the prices are much higher, but traditional quality is also good for your health! Fast delivery, careful packaging, just a little disappointed by the use-by date, which is a little too short for a large can of sesame oil. We don't use much at each meal, so I expect at least a year and a half's shelf life, but the can only lasts a few months.

Excellent gourmet grocery store! rare, high-quality products, strong culinary passion felt in every detail of the product. admittedly the prices are much higher, but traditional quality is also good for your health! Fast delivery, careful packaging, just a little disappointed by the use-by date, which is a little too short for a large can of sesame oil. We don't use much at each meal, so I expect at least a year and a half's shelf life, but the can only lasts a few months.

it's a little early to give an opinion, but for the moment I'm satisfied.

It was an order of wagyu beef for Christmas!!!! It was so good that the guests fell silent!!!! A real experience

Your products are good. However, I was disappointed by the change in packaging of some products compared to the photos on your site.

Ordered, dispatched and received within the same week.

Nothing to say fast shipping responsive customer service the only downside the site is not super optimized on iPhone which can lead to some bugs I had to fill my cart 3 times for example