Customer reviews of NKD Puzzle

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9,7 /10
Overall rating: 9,7 out of 10
Based on 588 published reviews
5 538 91% 4 31 5% 3 7 1% 2 6 1% 1 6 1%

Reviews 1 and 5 stars

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J
Jerome A.
Rating: 5 out of 5
following a purchase from 28/04/2024
Very nice product
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Michel R.
Rating: 5 out of 5
following a purchase from 01/05/2024
Nice little box, good finish, fast delivery.
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Alexandre L.
Rating: 5 out of 5
following a purchase from 25/04/2024
A gift that pleased everyone!
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Pierre B.
Rating: 5 out of 5
following a purchase from 26/01/2024
Very good quality, I recommend it.
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Yannick P.
Rating: 1 out of 5
following a purchase from 02/03/2024
Hello, unfortunately I'm not at all satisfied with the product. I ordered the Puzzle Box Minipunk +, it took me less than 7 minutes to open it and my friend too! a single unattached piece to remove and voila ... open. Buying a 99€ product, with a long delivery time, I really thought I'd spend a few hours racking my brain. We tested other brands, especially German ones, at low prices, with a minimum of 2 hours to open them.
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Response from NKD Puzzle
Hello, Thank you for your feedback, and we're sorry to hear that the Puzzle Box Minipunk + didn't live up to your expectations. Normally, opening this model requires five separate movements. If this was not your experience, there may indeed be a problem with the unit you received. It's important to note that our products, including the Minipunk +, are made in small batches and designed not only as puzzles, but also as works of art. If you're looking for greater complexity, we recommend you consider our Architecto or Tetra models, which have challenged even the most experienced users, often requiring more than four hours to solve. Could you please provide us with some photos of the puzzle as it currently stands? This would help us to better understand the problem and offer you the most appropriate solution, be it a replacement or some other type of compensation. We appreciate your feedback and hope to resolve this situation to your satisfaction.
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David P.
Rating: 5 out of 5
following a purchase from 04/04/2024
Very fast and in very good condition. Thank you
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Yannick S.
Rating: 5 out of 5
following a purchase from 03/03/2024
Superb product, just as we expected, of fabulous quality. The assembly is too much fun. I recommend it 100%. See you soon for a new order. Thanks to the designers and the whole team.
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Michel B.
Rating: 5 out of 5
following a purchase from 04/04/2024
Very professional and protective packaging, fast shipping
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Ruben T.
Rating: 5 out of 5
following a purchase from 31/03/2024
Great!
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Melissande B.
Rating: 5 out of 5
following a purchase from 13/03/2024
Excellent quality as always. Always a pleasure to receive and build!
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Andreas M.
Rating: 5 out of 5
following a purchase from 03/03/2024
Thank you for the fast delivery! Excellent service and products! Many greetings from Germany :) Andreas
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Paul M.
Rating: 5 out of 5
following a purchase from 01/01/2024
Always a pleasure to build NKD puzzles.
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Christian J.
Rating: 5 out of 5
following a purchase from 09/03/2024
well
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Pascal J.
Rating: 5 out of 5
following a purchase from 08/03/2024
Hello Very happy after several orders on the site very serious in all sends as service after sale I recommend the site
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Romain B.
Rating: 5 out of 5
following a purchase from 10/03/2024
I am very happy with all my purchases from NKD. Currently building Architecto after finishing Mecanigma, I find the design incredibly well thought-out and extremely enjoyable! Not being at all manual, I've discovered a passion for these meticulous assemblies thanks to the NKD kits!
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Sébastien D.
Rating: 5 out of 5
following a purchase from 08/03/2024
I bought the do-it-yourself puzzle. The instructions are clear. Some pieces no longer correspond to the diagram, but it's easy to find them again. The shipment was fast and the product is very well protected. Once assembled, the puzzle is very pretty, and the puzzle solving can begin...
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Cedric B.
Rating: 5 out of 5
following a purchase from 16/11/2023
I'm as pleased as ever with their Puzzle Box. Everything's perfect, and it's always a pleasure to be able to put together such high-quality puzzles.
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Dominique B.
Rating: 5 out of 5
following a purchase from 05/03/2024
Discovery kit received in 48h00. Perfect. The pleasure was there in the discovery. All that's left is for the recipient to devote the necessary time.
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Marlyse G.
Rating: 5 out of 5
following a purchase from 03/03/2024
Very pleased
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Adriana B.
Rating: 5 out of 5
following a purchase from 29/02/2024
Super-fast shipping
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Gerard N.
Rating: 5 out of 5
following a purchase from 11/02/2024
very fast dispatch; parcel delivered with no apparent damage. inside: this can only be seen when the gift is handed over.
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Romain S.
Rating: 5 out of 5
following a purchase from 12/12/2023
Great work guys! Cocorico !!!!
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Mathieu N.
Rating: 5 out of 5
following a purchase from 17/12/2023
Thank you!
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Axel R.
Rating: 5 out of 5
following a purchase from 29/11/2023
NKD Puzzle or the quintessential handcrafted puzzle! And it's a source of pride to know that you're dealing with a Made In France puzzle!
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Michael D.
Rating: 5 out of 5
following a purchase from 08/01/2024
I love every interaction with NKD Puzzles. They are attentive and very supportive with their customers. They go above and beyond in terms of customer service and support.
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Olivier L.
Rating: 5 out of 5
following a purchase from 19/08/2023
Apart from a longer-than-expected delay in receiving the article (obviously due to problems with the instructions), I'm a fan! The products are as interesting to build as they are to play with friends to solve!
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Corinne B.
Rating: 5 out of 5
following a purchase from 29/11/2023
Very good
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Laurent W.
Rating: 5 out of 5
following a purchase from 30/12/2023
Great
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Isabelle M.
Rating: 5 out of 5
following a purchase from 10/12/2023
Magnificent product received on time and great after-sales service.
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Christelle W.
Rating: 5 out of 5
following a purchase from 07/12/2023
The person who received it was delighted with this puzzle :)
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David F.
Rating: 5 out of 5
following a purchase from 19/12/2023
Very good products. My niece and nephew are delighted. Very good quality.
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Guillaume Q.
Rating: 5 out of 5
following a purchase from 08/10/2023
Products conform, received on time. Perfect
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Dylan D.
Rating: 5 out of 5
following a purchase from 15/10/2023
Lots of positives. I've put together 3 brainteasers. Nevertheless, you need materials, patience and a certain level of skill for mecanigma, silver city and scryptum. Spare parts are provided, and glue is also welcome. The only area for improvement is the initial cutting of certain parts, since on the cogs (this is an example), the notches can jump out if you're not careful. Finally, the assembly guide is of good quality and self-explanatory.
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Damien L.
Rating: 5 out of 5
following a purchase from 25/11/2023
Very nice product made in france!!!
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Richard D.
Rating: 5 out of 5
following a purchase from 20/12/2023
Efficient.
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Alain C.
Rating: 5 out of 5
following a purchase from 05/12/2023
As visualized. Good quality Recommend
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Peter I.
Rating: 5 out of 5
following a purchase from 16/10/2023
I like the product very much and it is of excellent quality, thank you very much.
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Emilien L.
Rating: 5 out of 5
following a purchase from 05/12/2023
As great as ever.
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Nicolas F.
Rating: 5 out of 5
following a purchase from 15/12/2023
very well
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Caroline G.
Rating: 5 out of 5
following a purchase from 01/12/2023
A fine product and a great help from NKD when you're worried about applying paint to wood.
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