Customer reviews of Noix D’Arec

9,8 /10

Based on 2 691 published reviews

5 2 467 92% 4 162 6% 3 32 1% 2 17 1% 1 13 0%

Summary of reviews

The store consistently delivers fast and careful shipping, with many customers noting items arrive quickly, well protected, and in perfect condition. Product quality and description accuracy are repeatedly highlighted, with items matching expectations and offerings detailed as described. Customer service is described as professional, friendly, responsive, and supportive, including helpful telephone interactions and smooth delivery arrangements. The overall shopping experience is characterized by reliable processing, easy navigation, good packaging, and confidence to recommend the store.

Reviews 1, 2 and 5 stars

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Lindsay M.

Published on 14/08/2023 à 08h50 following a purchase from 07/08/2023

Very professional / good price. Very fast thanks

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Emilie N.

Published on 13/08/2023 à 17h31 following a purchase from 03/08/2023

Perfect in every way, the order was placed in the evening and was dispatched the next morning, delivered in a very pretty gift box proposed at the time of the order.
Thank you for your professionalism, I will definitely turn to you again for a new purchase.

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Marjorie C.

Published on 12/08/2023 à 15h05 following a purchase from 10/08/2023

I am absolutely delighted with this site. Very fast shipping and quality product. You will not be disappointed.

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Lydia G.

Published on 11/08/2023 à 19h39 following a purchase from 08/08/2023

Perfect

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Jocelyne P.

Published on 11/08/2023 à 09h16 following a purchase from 07/08/2023

Delivery on time. Well packed

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Christelle P.

Published on 10/08/2023 à 20h10 following a purchase from 06/08/2023

Delay respected. Article conforms.

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Aurore B.

Published on 10/08/2023 à 15h17 following a purchase from 04/08/2023

Very satisfied with my purchase, I recommend this site, reliable and with good order tracking.

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Theo A.

Published on 09/08/2023 à 15h20 following a purchase from 06/08/2023

Top, fast and efficient

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Thierry M.

Published on 08/08/2023 à 13h44 following a purchase from 27/07/2023

Very satisfied with my item, fast shipment but transport not to t0p cardboard defective.

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Anne Lise L.

Published on 08/08/2023 à 08h10 following a purchase from 01/08/2023

Perfect, fast delivery, neat package, product as described.

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Chantal D.

Published on 05/08/2023 à 21h50 following a purchase from 01/08/2023

Very satisfied with my experience with Noix d'Arec, very simple and fast delivery (free of charge), very well packaged, a very serious company.

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Jennifer L.

Published on 05/08/2023 à 15h50 following a purchase from 03/08/2023

Perfect, very fast delivery!

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Françoise D.

Published on 05/08/2023 à 14h02 following a purchase from 31/07/2023

Fast delivery Happy with my choice This bag is for my disabled sister ... it is light and its pockets are functional

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Maxime L.

Published on 04/08/2023 à 12h38 following a purchase from 26/07/2023

Everything went very smoothly, from ordering to tracking the package to delivery!

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Lydia G.

Published on 03/08/2023 à 14h26 following a purchase from 31/07/2023

Perfect!

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Martine V.

Published on 02/08/2023 à 23h52 following a purchase from 28/07/2023

fast and careful dispatch, article conforms to my expectations as it is well presented on the photos on the site; Thank you!

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Laetitia P.

Published on 02/08/2023 à 13h31 following a purchase from 25/07/2023

Very good quality

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Aurelie J.

Published on 29/07/2023 à 09h37 following a purchase from 26/07/2023

Perfect, very fast delivery

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Antoine G.

Published on 28/07/2023 à 17h01 following a purchase from 22/07/2023

Deadline met, gift wrap produced, impeccable!

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Sylvain L.

Published on 28/07/2023 à 15h30 following a purchase from 24/07/2023

Order dispatched very quickly with tracking from A to Z until delivery.
The item was well received and identical to my order on the website. I highly recommend this top selling website!

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Odile G.

Published on 28/07/2023 à 07h23 following a purchase from 21/07/2023

Very good Whether it's the site, the order, tracking and delivery

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Aurélie D.

Published on 27/07/2023 à 19h02 following a purchase from 23/07/2023

I am very pleased with my purchase. The packaging was very careful and I received it very quickly, thank you very much for your service ??????

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Viviane V.

Published on 27/07/2023 à 18h57 following a purchase from 24/07/2023

Below is a copy of the e-mail sent to the customer service department for a complaint: "Hello, I've just received my order at my vacation destination for my husband's birthday on August 1st. I chose your site because "French" knowing that on an English site I could have had 20% off! I am therefore disappointed with this 1st order, received quickly is a good point, but I had asked for gift wrapping and a birthday message knowing that being in vacation rental I have nothing on hand. When I opened the box, it was perfect for the toiletry bag, but nothing else, just a delivery note. I checked on my order in my customer account and it is well noted. Thank you for your feedback, cordially, Madame MILLOT" Same-day response, "yes, sorry, I forgot at the time of packing! " Yes, I noticed that, but it might have been a good idea to tell me that I'd be sent straight away with gift-wrapping and a card for a site that promotes serious French business!

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Response from Noix D’Arec Published on 28/07/2023

Hello Mrs M. We understand your dissatisfaction and apologize once again for forgetting the gift wrap and message. Please know that our team listens to the customer and we would have been delighted to send you the paper and the note if you had asked us to do so. We did not take the initiative, however, as the timing seemed too tight for August 1st. Sincerely

Émilie B.

Published on 26/07/2023 à 21h41 following a purchase from 21/07/2023

Fast and careful delivery.

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Claire R.

Published on 26/07/2023 à 15h54 following a purchase from 22/07/2023

The item met my expectations and was delivered very quickly.

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Lydie B.

Published on 25/07/2023 à 14h24 following a purchase from 20/07/2023

Very fast 48-hour delivery. Product conforms to order and is very well packaged.

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Pariam O.

Published on 21/07/2023 à 11h41 following a purchase from 14/07/2023

Love this website ??

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Nathalie J.

Published on 19/07/2023 à 14h58 following a purchase from 13/07/2023

Very happy with my purchase and fast delivery

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Josiane G.

Published on 19/07/2023 à 14h26 following a purchase from 14/07/2023

Fast delivery, requested with respected gift wrapping. Impeccable.

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Audrey C.

Published on 17/07/2023 à 08h30 following a purchase from 06/07/2023

Bag that took a long time to be sent and arrived at the relay point, so I'm disappointed.

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Response from Noix D’Arec Published on 17/07/2023

Hello and thank you for your message, the order was placed on Thursday July 6th and dispatched on Tuesday July 11th "i.e. within 3 working days as indicated in our terms and conditions of sale. "the preparation time of your order can vary between 24 and 72 hours (excluding weekends and public holidays)" you must add the transport time to have an estimate of the delivery time: you have chosen colissimo 48/72h. As Friday July 14th was a public holiday, your parcel was delivered by the post office to the chosen relay point on Saturday July 15th. Delivery times are therefore respected, even if delivery was slowed by the weekend and public holiday that followed your order. We hope you will be completely satisfied with your article. Best regards.

Edith G.

Published on 16/07/2023 à 08h54 following a purchase from 12/07/2023

Deadline met, great packaging....nothing to say

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Sandy R.

Published on 15/07/2023 à 17h24 following a purchase from 12/07/2023

Express delivery, I recommend

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Jessica B.

Published on 14/07/2023 à 16h17 following a purchase from 08/07/2023

Order received quickly. Very friendly and professional staff on the phone. I would recommend

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David Et Carine S.

Published on 12/07/2023 à 16h43 following a purchase from 09/07/2023

Very serious and very quick to deliver. I highly recommend this site

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Carine C.

Published on 11/07/2023 à 08h11 following a purchase from 06/07/2023

Everything went very smoothly! The bag ordered is beautiful and delivered in perfect condition. I can absolutely recommend the site!

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Michaël L.

Published on 10/07/2023 à 11h24 following a purchase from 02/07/2023

Very satisfied. Delivery in 48h.

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Jocelyne P.

Published on 09/07/2023 à 03h55 following a purchase from 06/07/2023

speed of shipment of my parcel, I recommend

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Christine S.

Published on 06/07/2023 à 17h56 following a purchase from 03/07/2023

Wide choice on the site . Many brands . Easy navigation on the site . Order received quickly, parcel well packed. Satisfied with my purchases . Thank you

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Jocelyne P.

Published on 06/07/2023 à 15h38 following a purchase from 02/07/2023

not disappointed with my order, well packaged, impeccable and careful service

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Alexandra B.

Published on 02/07/2023 à 17h01 following a purchase from 28/06/2023

I am very satisfied with my order.
I recommend it to everyone.

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