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A
Rating: 5 out of 5
Très très bien
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Customer reviews of Noix D’Arec
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 632 published reviews
Summary of reviews
The online store Noix D'Arec excels in product quality, as customers frequently highlight the impeccable craftsmanship of items such as bags, hats, and pencil cases, often noting their appealing designs and excellent quality-price ratios. Delivery is another standout feature; many reviews commend the fast shipping times and the careful packaging that ensures items arrive in perfect condition. Customers appreciate the ease of the online shopping experience, with a straightforward ordering process and excellent tracking available for their shipments.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
To be recommended
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A
Rating: 5 out of 5
Perfect and very fast
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A
Rating: 5 out of 5
Very good, meticulous and responsive service
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
Very clear site with competitive prices
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A
Rating: 5 out of 5
I recommend this site both for the order, which was handled without a hitch, and for the delivery, which, as advertised, was very fast.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Wide range of products
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A
Rating: 2 out of 5
Site a little light on after-sales service.
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Response from Noix D’Arec
Thank you for your feedback. We believe you spoke to our customer service team on the phone, who advised you to try and remove the stain with a damp cloth; they also made it clear that if the problem persisted, we would exchange the bag for you. We haven't had any feedback on this and thought the problem had been solved. We look forward to hearing from you and remain at your disposal.
A
Rating: 5 out of 5
fast delivery
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A
Rating: 5 out of 5
Fast delivery and item as ordered.
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A
Rating: 5 out of 5
Clear website, easy to access even by phone.
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A
Rating: 5 out of 5
I received it the day after I ordered, very professional and nothing to say except thank you!
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A
Rating: 5 out of 5
Fast and compliant product
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A
Rating: 5 out of 5
1st order from Noix d'arec: fast, reliable shipment, conforms to order.
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A
Rating: 5 out of 5
Bag received on time.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
All is ok
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A
Rating: 5 out of 5
I discovered it recently and found the bag to my liking.
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A
Rating: 5 out of 5
Trustworthy site. On-time delivery.
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A
Rating: 5 out of 5
Fast and compliant, perfect
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A
Rating: 2 out of 5
Happy with the product, unfortunately I placed the order on Tuesday and only received it on Monday even though we pay for 48 hours. It was for a birthday so arrived late.
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Response from Noix D’Arec
Hello Madam, thank you for your message. We are indeed committed to processing orders within 48 hours, but you have to add to that the delivery time by Colissimo or Mondial Relay. I hope you enjoyed the gift :) We wish you a pleasant day. The team noix d'arec
A
Rating: 5 out of 5
perfect, very fast delivery
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A
Rating: 5 out of 5
French site to be preferred Fast delivery Good description of items
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A
Rating: 5 out of 5
Many references with quality items.
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A
Rating: 5 out of 5
Great site and fast delivery
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A
Rating: 5 out of 5
Satisfied with my purchase
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A
Rating: 5 out of 5
Fast and careful shipping... Customer service that listens...
I 100% recommend
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I 100% recommend
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Quality product and super fast delivery.
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A
Rating: 5 out of 5
Very fast, best price, free shipping.
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A
Rating: 5 out of 5
Super site very nice product
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A
Rating: 5 out of 5
Fast shipping
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A
Rating: 5 out of 5
Everything went very smoothly, from order to delivery. Deadline met.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Fast and careful delivery. Item matches description
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A
Rating: 5 out of 5
Super parcel received 1 month later bravo mondial relais merci beaucoup noixdarec pour le cadeau supplémentaire ma fille est content
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A
Rating: 1 out of 5
The product is not finished. One of the 2 outside pockets is still sewn and an inside pocket is missing. Order placed on Saturday, processed on Tuesday some sites are faster. This is my first order on this site, a little disappointed but that can happen. I'm waiting to see the after-sales service and return policy, which will make the difference. I hope to have a bag that corresponds to the description on the site.
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Response from Noix D’Arec
Thank you for your message. In view of the description you have given and following our telephone conversation, it would appear that the item is faulty. We are therefore sending you a return slip so that we can proceed with the refund of your purchase. Unfortunately, we're out of stock on this model and can't offer you an identical exchange. We hope to be able to give you complete satisfaction when you place your next order on our site, and apologize for the inconvenience.