Customer reviews of Noix D’Arec

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 632 published reviews

Summary of reviews

The online store Noix D'Arec excels in product quality, as customers frequently highlight the impeccable craftsmanship of items such as bags, hats, and pencil cases, often noting their appealing designs and excellent quality-price ratios. Delivery is another standout feature; many reviews commend the fast shipping times and the careful packaging that ensures items arrive in perfect condition. Customers appreciate the ease of the online shopping experience, with a straightforward ordering process and excellent tracking available for their shipments.

Reviews 2, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2018
Responsive and reasonable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2018
I chose this site because it was one of the only ones to sell a model in the color I was looking for. Satisfied with my order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/12/2017
Speed article conforms but packaging not very neat article intact anyway
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/12/2017
Order OK
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2018
Different products on the site and in the stores
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
Well received at the point of delivery. Very good packaging. More than correct delivery time. Very satisfied with my purchase. I recommend
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/01/2018
Return postage not paid. In short, 5 euros to receive and 5 euros to return, so avoid this site if you don't want to waste your money.
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Response from Noix D’Arec
Hello and thank you for your opinion, we do indeed ship items free of charge when the amount of the basket is greater than or equal to 40. You benefited from the first markdown of the sales when you placed your order, i.e. a reduction of 30% off the recommended retail price of the Lancaster brand. Your basket was therefore less than 40, which is why you contributed to the cost of shipping your parcel. Return shipping is always at the customer's expense, as specified in our general terms and conditions of sale. We do our utmost to satisfy our customers, but our SME status (less than 20 employees in 8 stores in Occitanie) does not allow us to compete with the big firms who ship at a loss. We hope, however, that the speed with which your order is dispatched within 24 hours has given you complete satisfaction, and we look forward to hearing from you in order to improve the quality of our services.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/01/2018
Product was correct but leather had a scratch. Not returned as last one available.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
No problems to report
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