/10
★★★★★
based on 3245 reviews published
★★★★★
based on 3245 reviews published
Latest customer reviews
5
/5
★★★★★
I'm missing an item (anti-insect pyramids), but I had some problems with my order which were quickly resolved. Customer service is efficient, polite and attentive. Fast shipping. So I'm completely satisfied, despite the missing item!
Acheteur Vérifié
purchased on 16/03/2018
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1
/5
★☆☆☆☆
After almost 20 days, still nothing. Also no reply to the email sent and they don't answer the phone. Credit card charged immediately.
Acheteur Vérifié
purchased on 07/03/2018
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1
/5
★☆☆☆☆
Not satisfied because you put products online that you do not have your shipping costs its expensive even if the purchase is a certain amount.
Acheteur Vérifié
purchased on 15/03/2018
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3
/5
★★★☆☆
No answer to my e-mail about the missing product to claim my credit.
Acheteur Vérifié
purchased on 14/03/2018
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5
/5
★★★★★
Very good product, pleasant on the skin and sublime scent.
Acheteur Vérifié
purchased on 14/03/2018
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5
/5
★★★★★
No worries. Order arrived on time. Pleasant contact with customer service
Acheteur Vérifié
purchased on 13/03/2018
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1
/5
★☆☆☆☆
Five products were missing and I would have liked a refund rather than a credit note that didn't include shipping costs. It's not normal to have to pay again for missing products.
Acheteur Vérifié
purchased on 12/03/2018
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5
/5
★★★★★
Excellent speed; and neat parcel
Acheteur Vérifié
purchased on 10/03/2018
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3
/5
★★★☆☆
Little choice but quality and not too expensive.
Acheteur Vérifié
purchased on 12/03/2018
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5
/5
★★★★★
Serious and fast
Acheteur Vérifié
purchased on 07/03/2018
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3
/5
★★★☆☆
I'm a little disappointed compared to my previous orders, the order processing time was longer without me being informed.
Acheteur Vérifié
purchased on 05/03/2018
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5
/5
★★★★★
Product very well packaged, fast delivery
Acheteur Vérifié
purchased on 03/03/2018
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4
/5
★★★★☆
Delivery time respected. Quality and organic products. Interesting prices. I recommend this site to others.
Acheteur Vérifié
purchased on 01/03/2018
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1
/5
★☆☆☆☆
I don't recommend this site to anyone, a very bad experience which was the first and the last, received half of my order without warning me beforehand, received a parcel completely ripped all over with (expensive) products missing which were sent back to me 48H later but to contact customer service you have to phone about twenty times during the day to hope to get an answer. since february 28, i've been promised a refund for the missing products on the same day. here we are on march 7, still nothing and no one has replied. i'll never order from them again and i'm informing everyone of my misadventure.
Acheteur Vérifié
purchased on 24/02/2018
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3
/5
★★★☆☆
This spring, many malfunctions, no information from customer service and difficult to get answers if you contact them (email or phone)
Acheteur Vérifié
purchased on 12/02/2018
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5
/5
★★★★★
Everything was perfect!
Acheteur Vérifié
purchased on 28/02/2018
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5
/5
★★★★★
Exactly what I expected
Acheteur Vérifié
purchased on 26/02/2018
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2
/5
★★☆☆☆
Many of the products advertised on the site, and for which I paid, were not the same when I received them. I paid for the products that, according to the site, have the Fairtrade Max Havelaar mark. However, when I received them, there was no Fairtrade MH mark at all. What's more, there were four products I paid for but never received!
Acheteur Vérifié
purchased on 22/02/2018
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 10/02/2018
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5
/5
★★★★★
Thank you for your attention and responsiveness.
Acheteur Vérifié
purchased on 05/02/2018
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3
/5
★★★☆☆
I had intentionally ordered small jars (4) and got large ones (2) !!!! It may be convenient for YOU, but not for me!
Acheteur Vérifié
purchased on 19/02/2018
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4
/5
★★★★☆
Very good
Acheteur Vérifié
purchased on 21/02/2018
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5
/5
★★★★★
Very bo. Cite
Acheteur Vérifié
purchased on 20/02/2018
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5
/5
★★★★★
No worries!
Acheteur Vérifié
purchased on 20/02/2018
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1
/5
★☆☆☆☆
A disaster, I had to wait 10 days for my order with moreover absence of all the fresh products not refunded, left in the form of credits which you do not know how to integrate in the second order. You notify them and they send you back items with errors and the wrong quantity and still no way of getting fresh items. To apologize, they sent me 3 chocolate bars and I still have 45 euros in credit notes with them! Very disappointed.
Acheteur Vérifié
purchased on 10/02/2018
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5
/5
★★★★★
Serious site, very fast delivery, excellent product. I highly recommend this site.
Acheteur Vérifié
purchased on 18/02/2018
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5
/5
★★★★★
Fast, trouble-free delivery
Acheteur Vérifié
purchased on 17/02/2018
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5
/5
★★★★★
This was my first order and it won't be my last! Tip top!
Acheteur Vérifié
purchased on 15/02/2018
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3
/5
★★★☆☆
Bonjour le livre en anglais pas top il servira a caler un meuble!!!!!!
Acheteur Vérifié
purchased on 09/02/2018
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1
/5
★☆☆☆☆
Order never arrived
Acheteur Vérifié
purchased on 09/02/2018
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