★★★★★
based on 3332 reviews published
Summary of reviews
The online store excels in delivering high-quality products, with many customers highlighting the freshness and excellent condition of items upon arrival. Fast shipping is a consistent theme, as numerous reviews mention orders being delivered promptly and within expected timeframes, allowing for a seamless purchasing experience. Customers appreciate the careful packaging of their orders, which ensures that products arrive intact and secure.
Latest customer reviews
Excellent, fast service with a kind word of thanks
Nice not to have to deal only with machines. !!!!!
Top quality and a treat! Thank you!!!
Everything went very well. A delicious and original product to try: chocolate fondue. A big hit with the kids.
Purchased as described on the site: Creamy Wild Flower Honey. From Organic Farming. Produced by a company with 20 to 50 employees in the Jura department (39) in the FRANCHE COMTE region (France). On receipt, the labels on the jars state that the honey is from Italy... Find the error, deception on the goods? It would be a good idea to respect the customer by indicating precisely where the product comes from. Thank you for rectifying this, not that I don't trust you, but if the label indicated that the honey came from China, I would certainly have informed the DGGCRF.
Very nice/good products, fast delivery and conformed to my order. Thank you very much!
Perfect as usual.
Insufficient packaging and protection of fragile products (glass bottle packs). Breakage inevitable.
Speed
Very good products at reasonable prices. Fast delivery.
Very good.
Fast, well-packaged shipment, but I'm sorry to have to find out on the day I received the parcel that 2 items were missing and out of stock. The shop window and its items represent the reality of the stock, which absolutely must be updated regularly to avoid this kind of unpleasant problem for the customer, especially for a first order. Otherwise, the retailer should have informed the customer by e-mail so that he could be reassured. Nor was there any explanation of my account, and why the 7 eur discount? Communication needs to be reviewed more seriously.
Fast shipping and correct order 🙂
Top service. Fast delivery. Great communication!
Fast service, eco packaging. I received what I thought I had bought.
Bravo for the speed, the quality of the product packaging, the order tracking and the quality of the products. I really appreciated the fact that the spice jars came in a pretty box.
Fast, compliant delivery: what more could you ask for?
Good
The parcel arrived in poor condition, with a hole in two places and having been opened and then glued back together incorrectly. No items were missing, but it's unpleasant.
Thank you, good choice from *** for the book, I did not expect that ^^ , thank you also for the mystery product, Good continuation
Impeccable parcel, on time delivery, a kind word and a small discount in the parcel for the next purchase, it's really perfect. As for the nougat bars I bought, they're delicious.
Fast, solid packaging
Fast delivery at RELAIS
Very satisfied. Easy ordering, easy payment and very fast shipping
Excellent performance as usual.
Perfect
Excellent
Very fast shipping
Speed
Fast and accurate delivery, as usual.
This site corresponds to what I'm looking for when making this purchase: fair trade, organic products, made in France.
The preparation of the order and the quality of the parcel are always perfect.
Very good service provider, discovered by alter eco!
Fast, careful delivery
I received the incomplete order 13 packages instead of 16.
I was not warned, I noticed it at the control of packages.
I was sent a wrong number of tracking delivery.
It was the first time I ordered may be
the last time.
Hoping that the remainder of my order does not take too long to receive it.
Very satisfied with the order, speed of dispatch and receipt. The cuddly toys are very cute. Really good value for money
I placed my order on January 1st. I was to be delivered on 06/01 at the latest. Surprise this morning (Saturday 03/01) at 9:25: the parcel has been delivered! Bravo for your immediate attention and fast shipping! I didn't expect so much with the holidays.
Thanks again.
Delivery on time. Parcel well protected. Small note left on parcel for actor.
Thank you for the tablet, I liked it, simple and pleasant person, package well received no worries thank you and good luck
All nickel-plated
.
It was my 1st order and I'm 100% satisfied, can you have products without gluten or corn or cereals or milk or refined sugar or casein it would be great for me! I know I ask a lot we never know! thank you again I recommend to my neighbor who tasted the chocolates 80-85% a delight of sweetness.thank you.
Quality service. Fast service. Good packaging.