★★★★★
based on 3287 reviews published
Latest customer reviews
Speed and professionalism
Fast delivery
Products com shapes
And a nice smiley handwritten note on the back of the invoice.
Excellent service, very fast, and the surprise was much appreciated 🙂
Fast, careful delivery but price a little high.
Perfect and fun!
Excellent
Fast service very good coffee
Nothing to report except that everything is perfect, thank you.
Perfect, fast delivery on the day and quality product
Everything is perfect:
Easy ordering via internet
Very fast delivery
Free choice of payment method
Very good service and follow-up.
Fast, careful delivery, perfect products (organic, fair trade, carbon-compensated and, for some products, in large packs ... and delicious, of course).
Serious, reliable, attentive, choice still too limited.
No problem at all
Perfect. Pleasant contact.
The products are of high quality
Fast and careful delivery
Perfect.
Fast delivery, good packaging and the little extra a nice note on the invoice!
Adorable!
Hello, very good, as requested. Thank you
Always perfect
*****
What a pleasure! Extremely fast delivery with always an appreciative thank you from the preparer!!!
And what's more, a gift to finalize the whole thing!!!!
Perfect!
I was not notified the day my parcel was available at the relay point.
Perfect
Truly excellent site with always a nice little touch.
Super, good products, on-time delivery
I was pleased with the speed of delivery, as well as the 3 chocolate bars as a gift, but not with the state in which I received my products (packets of crackers). They were very tightly packed (not to say compressed) in a small box, and as a result a good proportion of the crackers were crushed and in crumbs... A bit frustrating not to be able to offer them to guests!
Hello, thank you for your message, which encourages us to be more vigilant when making the package. I have credited your customer account with a voucher for the value of your order, to give us a chance to make up for it next time.
Sincerely,
Virginie
Excellent, no problem
Excellent service. Fast and careful delivery, always with a kind word.
A good selection of products. Well-priced. Delivery on time.
I am always very satisfied with my purchases, and good products.
Complete and functional site.
My products were delivered faster than expected. unheard of in my internet shopping.
The iPad version sometimes displays wallpaper images in the wrong places.
Products not good. Delivery too long. Over-packaging.
Hello, thank you for taking the time to do this review. Concerning delivery times, it is true that by choosing Kiala they are a little longer than by the Post Office. Concerning over-packaging, we have to arbitrate between damaged or broken products, and too much cardboard which is also unpleasant for you. You can always mention at the end of the order if you want less cardboard or recycled cardboard.
Sincerely,
Virginie
Fast. Reasonable shipping costs.
Thank you for the two books I received on cooking
As I had asked you, it touched me, it's nice .
correct delivery
fast shipping
Beautiful, good products in environmentally friendly packaging
An order prepared quickly and with care (special mention to the thanks written on the order form)
An appreciable quality/price ratio for the products, a real ecological and fair-trade approach that can even be seen in the design of the package ....
A site that I won't hesitate to recommend and use again (when I've eaten all the chocolate 🙂 ).
Packaging very well done
Deadline respected
And the little note attached to the invoice is very sympathetic
It's a very good idea.
Always very fast in shipping and order always compliant.
The order-picking team is great, and the products are of good quality, but the prices, excluding special offers, are not very attractive...